Lakeway, TX Reviews

5

2026-07-01T05:34:07.098Z • Google

I set out to install engineered hardwood in five rooms and four closets in my home and made a list of possible vendors, intending to interview each of them. In no particular order, I met first with Shelley Becker with Floor Coverings International Lakeway and decided almost immediately that I didn't need to talk with anyone else. Shelley didn't hard sell, gave me excellent advice, offered different price options, and worked with me to find wood that met my expectations and still didn't break the bank. Company CEO, Kevin Temple came to my house personally before the installation and brought the project manager to walk through the space and answer any of my questions. The next Monday, Manuel's crew arrived at my house and began work. I was able to sleep in my own bed that night and by mid-day on Tuesday, they were done! I was astounded at the efficiency of the crew, appreciated their courtesy, and couldn't be happier with my new floors. They also treated my great-grandmother's antique roll top desk (the only thing in my house I'd run through flames to save) with kid gloves! The wood I bought was more expensive than I had originally intended, but it was perfect. You will not be disappointed with the customer service and quality workmanship of Floor Coverings International Lakeway.

Katie Edge

5

2026-06-13T05:34:07.314Z • Google

We replaced existing carpet in our master bedroom and study with porcelain tile. The installers were fantastic and very professional. The finished project was beyond our expectations. They were very neat. They cleaned up each day. The furniture was put back carefully. All in all, it was a wonderful job.

Sharron Fisherman

5

2026-06-08T05:34:11.366Z • Google

Needed a small area of carpet repaired. Kevin got a crew right out and they fixed it well.

Becky Carpenter

5

2026-06-06T05:34:11.912Z • Google

Kevin and Shelley at Floor Coverings were fantastic to work with. They were knowledgeable, professional, and made the entire process easy from start to finish. Their attention to detail, excellent communication, and commitment to customer satisfaction truly stood out. I loved the mobile showroom and their willingness to send us additional samples. I couldn't be happier with our wood floors and highly recommend them to anyone looking for quality flooring and outstanding service.

Heather Fox

5

2026-06-01T05:34:10.508Z • Google

My floors look fantastic! I never thought they would look this good! Joe and Kevin are wonderful people to work with!

Elizabeth Willingham

5

2026-05-12T05:34:08.118Z • Google

Five Stars ! We are soo happy with our new floors. Thank you Kevin, Shelley and the entire install team for making our flooring install a delightful and quick process. The install team was great, very detailed oriented and left our home clean. The project management from start to finish was spot on. We’re looking forward to having you guys out again for future flooring projects. Highly recommend!!!

Staci Osburn

5

2026-04-28T05:34:09.878Z • Google

Did the research across all of Austin and found the perfect team with Kevin and Shelley. Both were professional, experienced, understanding, and reassuring with our tile and wood floor project. Workmanship and pricing were both spot on. Don’t hesitate…Highly Recommend!

Steven Mullins

5

2026-04-22T05:34:10.651Z • Google

I recently hired FCI Lakeway to install luxury vinyl plank (LVP) flooring in my home, and I’m very happy with the overall experience. From the first visit with Shelley through the final walkthrough, the team was professional, communicative, and respectful of my home.

Katherine Zalkovsky

5

2026-04-13T05:34:10.727Z • Google

Great job changing the stair noses of my stairs, I had 6 of them broken and they were left better than New. Excellent service.

Kristin Morris

5

2026-04-11T05:34:10.08Z • Google

Great process, had complex carpet runners installed on multiple staircases, team did a great job, very happy with the product.

Chris Evans