Find Your Team
About Us

The Stars of Flooring are at your service

Shining ratings for good reasons

A girl and her dog sitting on a carpet
Expertise

Our experts take the guesswork out of the process so you can focus on recognizing your vision. They know about trending and timeless styles and are well-versed in different needs relevant to your life.

Nice floors in a mudroom area
Quality

We know the quality, source, performance, and durability rating of every flooring option we carry. No matter what you are looking for, we have options that will fit flawlessly.

A dog napping on the floor
Peace of Mind

When you choose FCI, you'll receive comprehensive service. From your consultation and installation to your follow-up appointment and future purchases, we will always work to make your life stress-free.

An FCI employee standing by a company van
Guidance

Navigating flooring options can be complex. That's why we educate you throughout all stages of your flooring journey. We want you to feel confident in making informed decisions about your home.

We promise

Shield icon
To earn your trust

Our highly personalized customer experience is built around your needs and instills confidence. With our transparent pricing structure and detailed, comprehensive proposal, there are no hidden fees, and our post-installation inspection and follow-up ensure your happiness.

Person icon with checkbox
To put you first

We know that you and your project are unique and with that comes specific priorities. We strive to be as convenient to you and your home as possible, making your flooring experience easy and predictable.

Review star icon
That you will be 100% satisfied

You deserve to feel pride in your home. After our team installs your new flooring, we will return there so our professionals can evaluate the performance of your floor and be sure you are pleased. Our continued commitment to your product satisfaction is a service standard FCI is known for.

Our local team can bring your vision to life.

Rave reviews

4.89
Avg. Rating

"Oh my goodness! What a transformation! Love, love, love the new floor in my soon to be office and the hallway! Sonya was amazing, responded right away and came with samples, which helped us a lot. She was patient and answered our many questions. The installers were professional, and Sonya came by later to see how it looked which is absolutely beautiful. Reasonably priced, too. Cannot say enough good things about the company. Looking forward to having more done. Grateful, GF"

Gillian Foster

"We had a great experience with Floor Coverings International ? Cleveland South. We selected our flooring in the showroom with sales representative John, who was professional, knowledgeable, and worked with us to come up with a cost-effective flooring solution that met our needs without sacrificing quality. Communication was clear and consistent throughout the process, including coordination with both me and our Trade Pro insurance intermediary. The entire team was highly professional and very knowledgeable about the products and installation process. Scheduling was convenient and flexible thanks to service manager Nick, which made everything run smoothly. The installation crew was outstanding ? Daniel and Samuel were courteous, efficient, and delivered excellent workmanship. They kept the worksite clean, worked long hours, and ensured the job was completed on time. The finished result looks amazing. We would absolutely recommend this team and would use them again without"

Karl W

"Outstanding Professional - Highly Recommend! John was absolutely terrific from day one. His communication throughout the entire process was excellent, which made everything so much easier. He took the time to provide recommendations while looking at different flooring options and helped me select a much better floor in terms of color and quality. I really appreciated his expertise and guidance during the decision-making process. Working with insurance and through the trade pro program was seamless thanks to John?s professionalism. I have never worked with such a professional contractor - he truly went above and beyond. His crew was fantastic as well, and the final result exceeded my expectations. I would highly recommend John for any flooring project!"

Terri W

"Amazing service! Polite, extremely fast with 3 of them on their team. Left me with a mountain of confidence and trust in their abilities. The floor and their work putting in new trim looks great!! No complaints. Highly recommend! Tip them well 😁"

Laurie Mix

"Love these guys. Such a great group of people. Happy to keep supporting them in what they do for the community."

Thomas Winslow

"Jeremy and his team were fantastic. I can't speak more highly. Super responsive, flexible, showed up on time, gave me good advice along the way. They went the extra mile when we needed to. I've rarely come across this kind of customer service all the way through a job. These guys were great and the floors look great too :)"

Jennifer Flynn

"Working with Melissa was just a great experience for us. She was on top of every detail, and eased all of our concerns since this was a large, difficult, insurance job. We met and worked with Matt, the owner, and he was great. They helped us pick out the perfect floor. Glenn, our installer was a perfectionist, and anything I pointed out, he eased my concerns and made it right. I am so grateful that we ended up working with FCI in Waukesha after our kitchen flood caused tens of thousands in flooring damage to our home. They were a silver lining in our story."

thekustomguy

"His work was top-notch: thorough, timely, and executed with real expertise and attention to detail. He went above and beyond what was expected, proactively addressing potential issues before they became problems, which gave me total peace of mind. Brandon is trustworthy to the core—you can count on him to be upfront about timelines, costs, and results."

Brandon Burgess

"I had new vinyl floors put in my office and they are absolutely beautiful. They work with you on moving furniture and making any changes during the process. I would definitely recommend them."

LINDA FILICHIA

"Great work"

Mike Miller

"Great company to work with. Tim made scheduling easy."

Tarena Cernuto

"I found Floor Coverings International when a client of mine was looking to have an extensive amount of carpet installed in their basement. From the initial meeting to the very end, this company and especially Alex & Jennie, have been such a pleasure to work with. Communication is strong throughout the entire process, they work fast & do an amazing job. I will 100% use them again for any flooring needs in the future."

Rachel Williams

"Excellent experience. Reasonable price for installation and the lowest price on the material. Completed the removal of the existing rug and pad and installation of laminated vinyl planks in the bedroom in one day. Moved heavy furniture and delicate items efficiently. Skilled and friendly crew headed by Pedro. Prompt on site estimate by the owner, Steve, who returned upon completion to inspect and answer any questions. No hidden charges."

Rick Taube

"⭐️⭐️⭐️⭐️⭐️ 5 Stars – Exceptional from Start to Finish! We had an outstanding experience with Floor Coverings International - Josh Carter and team. Communication was excellent from day one, the quality of work is truly exceptional, and the cleanliness and friendliness of the entire crew were top tier. Being able to choose our floors in the comfort of our own home - with our lighting, furniture, and real-life setting - was a game changer. Josh’s guidance and product knowledge were invaluable, especially for our lifestyle as a large family with lots of pets. He helped us select the perfect flooring that’s both beautiful and practical. The finished product is AMAZING! 🤩 Every step of the process was seamless and professional. Five out of five stars across the board for the entire team - we couldn’t be happier and would absolutely recommend them!"

Susan Cranford

"Prince helped us with replacing our carpet. They completed the job on time and their price was competitive. I will highly recommend them."

Mandur Bajracharya

"Josiah was so great to work with throughout the entire process, from coming to our home and bringing carpet samples to overseeing the final work. His crew did outstanding work. Both the study and master closet had built-ins and they were able to remove the old carpet and install new carpeting without any problems. I highly recommend Josiah and and Floor Coverings International."

Mary Land

"Workers did a fine job. Very efficient and professional. Had to carry heavy loads up and down a steep staircase. Glad I didn’t have to do it!"

James Schmidt

"Very smooth process. Schedule a visit with Tracey and Gary to show you flooring choices, pick your flooring, and schedule a date for the install. Their team will move the big stuff. Quality work done at a very reasonable price. And very friendly people to work with as well!!"

Jack Hill

"Highly recommend, great work, quickly and without reservation took care of a couple of concerns, very professional, you will not be sorry"

Kenneth Vaughan

"Very happy with our floors! The old maple wood boards looks brand new. Alex really knows his trade and 'nailed' it with the perfect color and finish for our home. Thank you Bkake and crew! Jan M."

Jan Myers
Testimonials image

How it works

  1. Request an in-home consultation on our website and we'll schedule an appointment that works for you.

  2. Our Design Associates will look at options in your home and help guide you to the best solutions.

  3. After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.