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About Us

The Stars of Flooring are at your service

Shining ratings for good reasons

A girl and her dog sitting on a carpet
Expertise

Our experts take the guesswork out of the process so you can focus on recognizing your vision. They know about trending and timeless styles and are well-versed in different needs relevant to your life.

Nice floors in a mudroom area
Quality

We know the quality, source, performance, and durability rating of every flooring option we carry. No matter what you are looking for, we have options that will fit flawlessly.

A dog napping on the floor
Peace of Mind

When you choose FCI, you'll receive comprehensive service. From your consultation and installation to your follow-up appointment and future purchases, we will always work to make your life stress-free.

An FCI employee standing by a company van
Guidance

Navigating flooring options can be complex. That's why we educate you throughout all stages of your flooring journey. We want you to feel confident in making informed decisions about your home.

We promise

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To earn your trust

Our highly personalized customer experience is built around your needs and instills confidence. With our transparent pricing structure and detailed, comprehensive proposal, there are no hidden fees, and our post-installation inspection and follow-up ensure your happiness.

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To put you first

We know that you and your project are unique and with that comes specific priorities. We strive to be as convenient to you and your home as possible, making your flooring experience easy and predictable.

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That you will be 100% satisfied

You deserve to feel pride in your home. After our team installs your new flooring, we will return there so our professionals can evaluate the performance of your floor and be sure you are pleased. Our continued commitment to your product satisfaction is a service standard FCI is known for.

Our local team can bring your vision to life.

Rave reviews

4.89
Avg. Rating

"Linda was superb. Her estimate was very reasonable. Then, she personally came out to our house to do some prep work for the installer. The installer was professional, prompt and courteous. He did a great job. Linda then came out later to make sure everything was done to our satisfaction. 5+ Stars!!!"

Mike

"Courteous and very professional. We easily give 5 stars to all of the company's personnel, management and installers included."

Joanne LaBrake

"I have to say, Mark provided top-notch service from the onsite estimate. He arrived with several carpet and pad samples that best fit my needs after hearing that I have pets and babies. He carefully explained the pros and cons of each carpet, how to clean the carpet efficiently and I truly learned a lot from him. He also took the time to address a potential stair issue that had bothered me for so long. If possible, I am going to give FCI 10 stars! I highly recommend Mark and his company to everyone, and I believe you would have the same level professional service and product as I had."

J L.

"We recently redid the flooring in our den. We had reached out to a few local flooring companies. Ben from Floor Coverings International got back to me right away and I really appreciated his attentiveness. He was friendly and patient with me as I went back and forth and had a lot of questions. The entire process felt very organized, I always knew what was happening. The crew did a fantastic job, especially installing the flooring around an old stone fireplace. We are so happy with the results!! We plan to use them again for our next flooring job."

Karen Rasmussen

"Salesperson and workers were super nice and easy to work with. We love our new floors!"

Alison Eley

"The entire team was great from start to finish! We’re so happy with the results and would 100% use them again for the next project!"

kaitlyn camp

"We are repeat customers to FCI and had another great experience. Our finished basement flooded during the storm last spring. We couldn’t get any of the mitigation companies to respond. I contacted Dave Paeske and he came over the next day and arranged for Gama and Rico to remove the carpeting. They came back a few months later to install the new carpet. They did a great job and were very friendly/respectful. We definitely recommend FCI for carpet and luxury vinyl!"

Joanne Robinson

"I recently had a challenging listing that was in poor condition. We had to address big issues like roof, sewerline and driveway before hitting the market. Seller was going to list it in "as-is" condition for all cosmetic issues. But I advised him to replace old carpets and encouraged him to just get a quote. Floor Coverings International came in for a rescue. They fully understood the circumstances we were in. They provided a proposal for an affordable and speedy option to go with a good quality inventory carpet. Seller agreed to replace carpet and installation was immediate with a good workmanship. The listing sold successfully by attracting the perfect buyer for the house although the house wasn't perfect. I can't thank the owners, Lainie and Bo, enough for their professional work and personable service "understanding their assignment" in helping my client sell his home."

Sherry Cree

"Bekki made the experience easy. We felt like the project was in very capable hands."

amy shore

"Robin and his team were amazing to work with. We were having flooring installed after another company was finished with remediation. Robin and his team were able to schedule us where there wouldn’t be any time lost on our tight schedule. I called Sean and said “I wanna change the flooring I picked out!” Not a problem! There’s literally nothing that these guys can’t handle. Robin met me in my work parking lot to decide on flooring. We weren’t able to meet the installation team for an hour difference and they locked our home and made sure our garage was locked. When it came time to check out the new floors they were sparkling. Just an all around great experience. Hire these guys- they do what they say they’ll do and then some more."

Amy Sawyer

"Brie and Carter provided outstanding and personalized service, fair pricing, quality installation, AND Integrity! I have recommended them to 3 other friends, who, like me, have been delighted with their products and service. Great company!"

Mary Andrews

"The whole fci team was pleasant, understanding of my needs and professional in product recommendations/styles. Special mention goes to installation that went perfectly with a keen eye for detail and quality. I'll have them back for my future project."

Marvin Wilson

"We were in the market for a stair runner for our new house this fall and was introduced to Floor Coverings International at Forks Community Days. From the very beginning, Leigh Ann listened to my vision and worked tirelessly to secure samples to bring it to life. It took multiple appointments before we made the final decision on staircase. Leigh Ann was amazing in sharing her expert knowledge…the result of our collaboration is in the below photo. The quality of the carpet we chose is top quality and makes me happy each day! I would highly recommend Floor Coverings International for all your flooring needs."

Lori Hanchin Chang

"The flooring was done very professionally by extremely skilled installers, who were not only efficient but very personable and accommodating. Alberto and Julie followed up with us daily. I thought the cost was more than reasonable. I would absolutely use them for future work, as well as recommending them to our friends and neighbors. EXCELLENT"

Ernie Natalini

"Floor Coverings International Midlothian refinished our stair case. Very pleased, highly recommend."

Larry Ford

"Bekki made sure that the process was seamless. Her positive attitude and responsiveness made us feel like all our needs were being met and anticipated. Great experience!"

amy shore

"FCI was wonderful to work with! Always prompt with communications and really took the time to discuss different materials and what would work best for our needs. They were flexible when we had to reschedule due a delay with another contractor on the project. Very professional and we are obsessed with our new floors!"

Gabrielle Mickelson

"This review is long overdue! Sorry Justin, we were so occupied with the newborn. With that said, let me first say we are absolutely blown away by the exceptional service! From the initial consultation to the final installation, Justin and his team were professional, knowledgeable, and a pleasure to work with. The carpet they installed is stunning - exactly what we wanted, and the price was unbeatable. The installers were tidy, efficient, and respectful of our space. We've had the carpet for a few weeks now, and it's holding up beautifully. Our baby will have soft fluffy carpet to crawl on. Thank you!"

Crystal L.

"Great experience here! The team is very competent and the owners are really good people. Made me confident throughout the whole process, talked to me giving me any orientation or suggestions were necessary to make the final result the best possible! I already recommended to all my friends and family hahah"

Caroline Pereira

"Floor Coverings International installed all new floors and carpet throughout the house I just moved into. The sales process was very friendly and efficient and there was no pressure to buy, just great education on options. The installation went really well and the team installing was very friendly. The quality of the floors and carpet is exactly as I hoped and the price was right. They even offered to install all new heating vents and registers. Highly recommend a Floor Coverings International for all your flooring needs."

Jamie LeRoy
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How it works

  1. Request an in-home consultation on our website and we'll schedule an appointment that works for you.

  2. Our Design Associates will look at options in your home and help guide you to the best solutions.

  3. After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.