Germantown, WI Reviews

Average Rating

4.94

212 Reviews

5 Stars

202 Reviews

4 Stars

9 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

1 Reviews

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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

212 Reviews

  • 5

    2026-01-10T05:34:09.823Z Google

    Highly reccomended!!!! Thank you Dan and Jason. no setbacks carpeting on my stairs was installed and looks beautiful!!!!

    Anthony D'Amato
  • 5

    2026-01-04T05:34:14.693Z Google

    Excellent experience with Floor Coverings International! Dan was flexible with scheduling appointments, informative about product, and patient with indecisiveness (mine). He brought samples, discussed options, provided various quotes for projects. We had carpet installed in our basement and main floor; both projects ran smoothly and were completed the day we had scheduled for. Dan also circled back to make sure we were happy with installation, final product. Quite honestly, he made the whole endeavor easy. Would highly recommend~

    Mary Luedtke
  • 5

    2026-01-04T05:34:14.693Z Google

    Couldn’t be happier with the results of my newly refinished floor. Jason and Dan were great to work with and the contractors that did the work were neat and clean, professional, and skilled. when I moved in, these bamboo floors were as in bad shape as I could’ve imagined, and they have been returned to looking like new.

    Pam Sable
  • 4

    2025-12-18T05:34:18.608Z Google

    We used FCI for both our basement and first floor. Jason was prompt, personable and patient as we changed our minds several times during the initial phases of flooring selection. Once we made our selections, Jason and team were quick to schedule our installs. The crews were professional, courteous and respected our home space. Both carpet and lvp installs were finished well within the estimated time. We are pleased with how well both the basement carpet and first floor lvp look.

    Leah Klug
  • 5

    2025-12-18T05:34:18.606Z Google

    We had a wonderful experience from start to finish. Our Sales Representative Dan went above and beyond. He listened to our wants and needs and truly guided us through the entire process, along with excellent communication. The installers came as scheduled and were extremely professional and courteous. The end result is absolute perfection. I would strongly recommend Floor Covering International Germantown, ask for Dan for all of your sales needs.

    Michael and Rebecca Weix
  • 5

    2025-12-05T05:34:13.785Z Google

    I will use Floor Coverings International again. Dan H. made the process very simple. Responsive, on time and listened as we discussed the goal of our home improvement project.

    Brad Zastrow
  • 1

    2025-12-04T05:34:16.328Z Google

    After what we thought was a very good initial meeting (which now just feels like it was a good sales pitch) we had issues every step of the way. They installed baseboards poorly and did it after the carpet was installed so the final product looks "wavy". They even agreed that it shouldn't been installed in that order but it was too late to fix. The "caulking" work on the trim was so poorly done, it would've just been easier to do it ourselves (photos as proof). We had to insist on multiple rounds of re-work and remain rather disappointed with the quality still. The alleged pet friendly carpet is already fraying (weeks after install). With all of this rework and issues, they didn't try to remedy the final cost as it was just so poorly done.

    Kat Dwyer
  • 5

    2025-12-02T05:34:14.906Z Google

    I needed to have the hardwood floors in my living room and hallway refinished. Dan and everyone at Floor Coverings International was super easy to work with and did high quality work, the floors came out amazing! Highly recommend and wouldn’t hesitate to use again, they were much easier to work with than some of the other floor refinishing companies in the area.

    Ken Lanham
  • 5

    2025-11-27T05:34:17.293Z Google

    Floor Coverings International installed all new floors and carpet throughout the house I just moved into. The sales process was very friendly and efficient and there was no pressure to buy, just great education on options. The installation went really well and the team installing was very friendly. The quality of the floors and carpet is exactly as I hoped and the price was right. They even offered to install all new heating vents and registers. Highly recommend a Floor Coverings International for all your flooring needs.

    Jamie LeRoy
  • 5

    2025-11-26T05:34:20.154Z Google

    Working with this company was wonderful! Dan and Jason have been so great in helping me get this project complete. Everyone involved, including the installers, were polite, knowledgeable and on time. The entire job (2 bedrooms, 2 walk in closets, living room, dining room and stairs) was done and cleaned up in one day! Amazing!

    Kay
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