Germantown, WI Reviews

Average Rating

4.94

217 Reviews

5 Stars

206 Reviews

4 Stars

10 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

1 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

217 Reviews

  • 5

    2026-02-21T05:34:11.711Z Google

    Very pleased with service. Had new kitchen floor completed in a single day. Same with stairs and upper hall. Installers very pleasant and clearly knew what they were doing.

    Don Martinson
  • 5

    2026-02-19T05:34:11.902Z Google

    Katie Erickson Wied
  • 4

    2026-02-06T05:34:14.3Z Google

    I decided to have LVP installed throughout my entire downstairs (kitchen, living room, powder room ), as well as, my upstairs bathroom. Jason was personable and patient, offering several choices based on my needs. He was never pushy and allowed me space to make a final decision. Nic and his helper were quick and efficient in installing the flooring. The pricing is also very reasonable! My only critique would be that as a first timer to all this, I wish I would have been warned of the amount of dust etc. that would be covering everything afterwards. I was caught off guard with that. Had I of known I would have been sure to cover my furniture and remove EVERYTHING from my countertops etc. Jason was always clear about being available for any questions I may have, however, as a first timer I really didn’t know all the questions to ask. In hindsight I wish I had of asked about different options of borders and also if I should purchase new vents ahead of time if i want those replaced etc. Just those little things… But overall I’m very satisfied. Have already recommended to a close friend and will most likely use them for a future project.

    Woo Wooten
  • 5

    2026-02-02T06:30:11.525Z Google

    Dan Hauner was great. A month after our new carpet was installed our water heater sprang a leak soaking a portion of our new carpet. I called Dan for advice and he talked me through how to peel back our carpet and how to dry it out to prevent long term damage. He even offered to come out and assist if need be. So grateful for the excellent customer service even after the job was done.

    Kristine Van Hecker
  • 5

    2026-01-15T05:34:11.298Z Google

    Beautiful job!!!❤️

    Gianni D'Amato. A
  • 5

    2026-01-10T05:34:09.823Z Google

    Highly reccomended!!!! Thank you Dan and Jason. no setbacks carpeting on my stairs was installed and looks beautiful!!!!

    Anthony D'Amato
  • 5

    2026-01-04T05:34:14.693Z Google

    Excellent experience with Floor Coverings International! Dan was flexible with scheduling appointments, informative about product, and patient with indecisiveness (mine). He brought samples, discussed options, provided various quotes for projects. We had carpet installed in our basement and main floor; both projects ran smoothly and were completed the day we had scheduled for. Dan also circled back to make sure we were happy with installation, final product. Quite honestly, he made the whole endeavor easy. Would highly recommend~

    Mary Luedtke
  • 5

    2026-01-04T05:34:14.693Z Google

    Couldn’t be happier with the results of my newly refinished floor. Jason and Dan were great to work with and the contractors that did the work were neat and clean, professional, and skilled. when I moved in, these bamboo floors were as in bad shape as I could’ve imagined, and they have been returned to looking like new.

    Pam Sable
  • 4

    2025-12-18T05:34:18.608Z Google

    We used FCI for both our basement and first floor. Jason was prompt, personable and patient as we changed our minds several times during the initial phases of flooring selection. Once we made our selections, Jason and team were quick to schedule our installs. The crews were professional, courteous and respected our home space. Both carpet and lvp installs were finished well within the estimated time. We are pleased with how well both the basement carpet and first floor lvp look.

    Leah Klug
  • 5

    2025-12-18T05:34:18.606Z Google

    We had a wonderful experience from start to finish. Our Sales Representative Dan went above and beyond. He listened to our wants and needs and truly guided us through the entire process, along with excellent communication. The installers came as scheduled and were extremely professional and courteous. The end result is absolute perfection. I would strongly recommend Floor Covering International Germantown, ask for Dan for all of your sales needs.

    Michael and Rebecca Weix
Read More

Our experts are ready to help with your flooring project.