Germantown, WI Reviews

5

2025-10-10T05:34:14.579Z • Google

Great team! Very responsive and does great work. Jason is awesome.

Clare Pitcher

5

2025-10-10T05:34:14.579Z • Google

Working with Floor Coverings International was a very smooth process. These are the guys who need recognition: DAN, JASON, TONY and his partner and ALEX. Dan was extremely professional, knowledgeable, patient and honest while working with us as we decided on our carpet selection. Dan didn't hesitate for a moment to come back to our house to discuss additional questions we had. Each time we communicated with Dan he was extremely prompt in getting back to us and handled the overall project professionally. Next, Jason contacted us to schedule an installation date. He was so patient, kind and extremely accommodating with our installation date. Only three weeks later we had our carpeting installed. Tony and his partner did an amazing job of installing the carpet so the seams are barley noticable. He also installed the carpeting on our staircase in a different way that makes the steps look very polished and elegant. They were here all day and didn't leave until our furniture was back in place. Yes, Tony and his partner moved our heavy furniture back in place when they could have finished with the install and gone home to eat dinner after a long day. They even removed pieces of furniture that I wanted moved over 4 inches. They were both so patient and kind. Overall, Tony and his partner did a wonderful job. They were careful, knowledgeable and experienced. After the installation both Dan and Alex followed up with us to make sure everything went well. Alex did extensive searching to perfectly match the transition strip with our current wood floor. He also made trips to Home Depot to perfectly match the baseboard color and shape. Alex did a beautiful job of painting all the new baseboards. He set up a time to come back to install our new baseboards, transition strip and to do a final walk thru. Alex's work was done perfectly and thoroughly. Each time I communicated with Alex he was prompt in calling me back, extremely accommodating, so kind and professional. Our new carpet is soft, cushiony and beautiful. It has completely transformed our space. Working with Dan, Jason, Alex, Tony and his partner was a very pleasant and positive experience. We will definitely work with them again in the future.

Cheri Furrer

5

2025-10-07T05:34:23.481Z • Google

Great experience from start to finish!

Aaron Miller

5

2025-10-06T05:34:16.307Z • Google

My experiance from start to finish was stellar. Dan in sales was very knowledgeble and really helped me decide the floor covering that was appropriate for my space. The installation team was also very friendly. The customer service from start to finish was great and I was very happy with my floor! Thank you!

Vanessa Wallock

5

2025-09-23T05:34:16.9Z • Google

Floor coverings international did an awesome job with our home. We had originally planned to have two floors of carpeting replaced secondary to normal wear and tear. What really sold me on this company, is that in the midst of booking them to complete our two floors, our basement unfortunately flooded. A member from their team came out during his free time and helped my husband remove wet carpeting from our basement to prevent molding. It is so hard to find companies that value relationships and integrity. We ended up having all 3 floors of carpeting replaced and it looks gorgeous. Super happy with the product, but even more happy with the company.

Jackie Saunders

5

2025-09-19T05:34:12.593Z • Google

I had a great experience with this Company. They are professional and the work is exceptional! .

Thomas Dale

5

2025-09-18T05:34:13.72Z • Google

Our basement carpet was ruined after the recent floods. In need of a quick turn around, we were lucky enough to find Floor Coverings International. The in home consultation was very helpful to see the LVP options in our own space, and the entire process was seamless thereafter. Our new flooring is exactly what we were hoping for. Highly recommend their services!

Bryce Boente

5

2025-09-16T05:34:12.974Z • Google

Very solid experience with everyone from Dan the account rep all the way through Jason the owner. As with any major project such as a re-flooring like we had there were a few small issues that took place however they were very quick to get them resolved and resolved very efficiently. I would recommend them highly

Mark Johannsen

5

2025-09-09T05:34:11.782Z • Google

We were recent victims of the flooding in Milwaukee and Floor Coverings International actually sent out an email to us asking if they could help. They were quick, responsive, and did excellent work replacing the vinyl plank in our basement and carpeting on our stairs. Everyone we worked with from Dan the salesman, to Alex the project manager, and Nico for installation was responsive and quick. We have our space back and I'm super grateful for that!

samantha bonk

5

2025-09-05T05:34:15.305Z • Google

We recently chose Floor Coverings International to help us when we had a flood in our finished basement. Dan Hauner was referred to us by a friend who had used FCI to install lvp in their home. From start to finish, everything was done very professionally and in a timely way. I would highly recommend them for your next flooring job.

Sandy Schumaker