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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 Kelly Jones2026-05-13T05:34:10.111Z • Google
5 2026-05-13T05:34:10.111Z • Google
They listened to what I wanted, and shared options that fit my needs. The salesperson was informative and the team that did the installation was really great. I would definitely get additional flooring from them in the future.
Ellen Zellinger
1 2026-05-12T05:34:08.117Z • Google
I now can not open two doors due to the flooring having been installed blocking the door from swinging open, having to now have doors modified by someone else was completely unexpected. Very disappointed in this company
Brian Kessler
5 2026-05-02T05:34:09.736Z • Google
Quick and professional. I will use their services again
Stephen Harris
5 2026-05-01T05:34:11.996Z • Google
Very professional, efficient, courteous and did a wonderful job. Very pleased and would hire this company again.
ROBERT KERR
5 Bob2026-04-30T05:34:09.757Z • Google
5 2026-04-22T05:34:10.652Z • Google
My experience with the this company was excellent
Doug Watson
5 2026-04-19T05:34:09.893Z • Google
FCI installed LVT and carpet for me, and the customer service was above and beyond: quick, professional, and to-the-point communications. The technical crews actually doing the work were very good too, especially the LVT team and their foreman, Alex. Another great aspect is that they are properly licensed in WA and operate as an S-corp. If you are into taxes, you know how much easier that makes your bookkeeping! The cost is on the higher end, but the premium is absolutely worth it for the peace of mind and professionalism you receive. I highly recommend this company. They are #1 on my list for the next project
Melior O
5 2026-04-05T05:34:10.918Z • Yelp
My yard debris can was beyond disgusting and I didnt want to tackle the cleaning myself. I was very glad to see there is a cleaning service to rely on. I have a quarterly service and have had 3 cleanings so far. I am very pleased with the service.
Ruth W.
5 2026-04-04T05:34:09.877Z • Google
We had an exceptional experience with every individual we worked with at FCI. We were searching for something very specific, and they were the only company we consulted that not only had it available, but made the process seamless—no unnecessary hurdles or complications. Tyler was our first introduction to FCI, and he made an outstanding first impression. He was knowledgeable, approachable, and truly set the tone for the entire experience. After ordering larger samples, he returned a second time so my husband could see the selections I had narrowed down. The process remained easy and well-supported from start to finish. Working with Danielle in manufacturing was absolutely flawless. She was incredibly responsive, proactive, and kept me informed of even the smallest details and updates. It was truly a pleasure working with her. Finally, Roberto and Raphael handled the installation, and their work exceeded all expectations. Roberto is a true master of his craft. We selected a patterned carpet that required careful manipulation to achieve a seamless flow up the stairs and into the bedroom and landing. It was a complex installation, but the end result is nothing short of stunning—more beautiful than we could have imagined. I am beyond thrilled with our new flooring and the entire experience. I have already referred several neighbors and friends to FCI, and they will absolutely be my first call when we are ready to complete the remaining rooms. Thank you for delivering five-star service and exceptional craftsmanship.
Kristen Taylor
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