Spokane, WA & North Idaho Reviews

5

2026-03-11T05:34:30.28Z • Google

Sydney Liz and Garrett were amazing

Stacy Keogh

5

2026-03-07T05:34:10.821Z • Google

I would highly recommend this company for your flooring project. Everyone that I dealt with was great to work with and very professional. My floors look great.

Cindy Willman

1

2026-02-27T05:34:09.924Z • Google

Scott Miller

5

2026-02-25T05:34:21.293Z • Google

LeeAnna Smith

5

2026-02-21T05:34:11.71Z • Google

In my mind, the sign of an excellent business is how much they own their mistakes and learn from them. When FCI missed the mark on setting clear expectations Carter called me personally to apologize, explain the framework they work within, and offer me a fair resolution; a resolution that did not just include a partial refund but also a commitment to revise their orientation process so the same mistake isn't repeated again. The floors themselves look and feel fantastic, and the vision that was shared with me regarding the stairs was exactly as described - they look awesome! The installers were friendly and experienced, and were respectful of my time and space. FCI might not have been my cheapest option, but this company cares about their reputation and will make sure your project is done correctly the first time. If ownership and commitment to quality remain the same, then you are in good hands.

Travis Williams

5

2026-02-19T05:34:11.902Z • Google

My experience with Floor Coverings International was a pleasure. From the first phone call, everyone I dealt with was courteous, professional, knowledgeable and timely. Wonderful to work with. Helen M.

Helen Machtolf

5

2026-02-17T05:34:11.107Z • Google

Had a great experience with the company and the product

Rhonda Mishalanie

4

2026-02-11T05:34:17.144Z • Yelp

FCI was prompt and listened to our needs. We have not yet received a quote, but there was no rush for that.

Cathy

5

2026-01-20T05:34:08.769Z • Google

Communication was excellent from the very first phone call. The pricing was fair, the job done and final product was beautiful!

Julia Lopez

5

2026-01-10T05:34:09.824Z • Google

My husband and I are so pleased with our floors. We are had the pleasure of working with Sydnee. She was very knowledgeable about the different floor options, professional and patient as we reviewed our options. Garrett arranged the work and was a pleasure with each encounter. He was always prompt to return calls and answer our questions. Raul and Kevin worked extremely hard to complete the job. They were very detailed and diligent on our floor instillation.

Barbara Mathison