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Snohomish, WA Reviews

Average Rating

4.9

49120 Reviews

5 Stars

46934 Reviews

4 Stars

1011 Reviews

3 Stars

199 Reviews

2 Stars

185 Reviews

1 Star

791 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

49120 Reviews

  • 5

    2026-06-03T05:34:09.89Z Google

    We had gaps at the top of some of our hardwood planks. Bobby and Roger were initially just going to do an evaluation, and come back on another day to fix, but decided to take care of all problem areas while here which was so convenient! They were both so nice, informative and did an excellent job! Thanks again, guys!

    Sarah Carty
  • 5

    2026-06-03T05:34:09.89Z Google

    Scott and his staff did a great job introducing us to their products and delivering great service and a quality product that enhanced the look of our home top to bottom. The price was very appealing and was affordable. The installing staff took care of every detail as well. Thank you again we have recommended him to others as well.

    Frank Allen
  • 5

    2026-06-03T05:34:09.89Z Google

    Justin and Robin did a great job on a tricky project. Thanks for the fair price and professionalism.

    Jim Mecom
  • 5

    2026-06-03T05:34:09.89Z Google

    Ryan and his brother and their team did fantastic! They completed a restain on our whole first floor and second and it’s more beautiful than I could’ve asked for! We wanted a natural finish with a hint of tint. We can’t wait to move into a fresh home with beautiful oak real wood floors! See before (first pic) and after. It was orangey stain with tons of scratches now it’s a smooth natural and beautiful finish. Thank you so much!

    Beth Hurdle
  • 5

    2026-06-03T05:34:09.89Z Google

    Very professional, excellent selection of flooring materials. Installation crews top notch, installation warranty 5 years Highly recommend!

    Kevin Krowl
  • 5

    2026-06-03T05:34:09.89Z Google

    I was thoroughly impressed by Floor Coverings International. They provided excellent quality flooring with fast shipping. The flooring matched our existing flooring perfectly, and the price was very reasonable. We will definitely use them again.

    Miguel Mickey
  • 5

    2026-06-03T05:34:09.89Z Google

    My Wife and I are very happy with the way our New Carpet looks. It only took them a day and a half to get it done.

    Kevin Wellington
  • 5

    2026-06-03T05:34:09.89Z Google

    The products, craftsmanship, attention to detail, preparation, and expertise were all extremely impressive! Kim and his crew absolutely know what they are doing and provided extraordinary customer service along the way. We already have them on the books for our next job. Awesome experience all around!

    Salene & RJ
  • 1

    2026-06-03T05:34:09.892Z Yelp

    We met with several flooring companies and chose FCI based on our experience with Travis, the salesperson. Unfortunately, things went downhill after payment. We were promised a Monday start date, only to find out later that demo couldn't begin until Wednesday. Because we were on a tight move-in schedule, we ended up doing the demo ourselves, yet received very little credit for the work. Communication was poor throughout the project. The crew frequently used our personal tools without permission, left another customer's paperwork in our home, and repeatedly left trash behind. We also had to address unfinished work and adhesive leaking from our stairs after the install was supposedly complete. While the floors and baseboards look beautiful, the quality did not match the nearly $28,000 price tag. Within two days of moving in, the floors were already scratched from normal household items, despite us specifically expressing concerns about durability before purchasing. When we reached out, we were told the damage was not covered under warranty and were essentially blamed for it. To make matters worse, our final invoice was incorrect, and when corrected, there was no apology or acknowledgment of the mistake. Overall, the experience was frustrating, stressful, and far from worth the cost. I would not recommend FCI based on our experience. UPDATE - May 2026 Floors are scratched in multiple areas. Nails are coming up on the stair bullnose. We have reached out several times, with several promises that Mauricio will come out and address the issues --- yet weeks have gone by and the issues have still not been corrected.

    Michelle M.
  • 5

    2026-06-03T05:34:09.892Z Google

    Everyone at Floor Coverings was great and easy to deal with. They did a great job listing the carpet not damaging the walls and keeping everything nice and clean.

    Justin Thompson
  • 5

    2026-06-03T05:34:09.892Z Google

    Thank you to David and his team for the beautiful new floor!

    Liberty Koski
  • 1

    2026-06-03T05:34:09.892Z Yelp

    after paying and having absolute horrible communication and service by this company, we started having issues with nails coming up on our stairs we called the company for warranty work because they are new floors and shouldn't be having any issues. we called no one answers left a voicemail. ended up calling them back multiple times across multiple days and finally got someone to answer. mauricio answers say he can come out same day to see what the issue was to fix it. to my surprise he didnt show. my wife then calls back the next day and we get a hold of someone else who gets a hold of mauricio again and begins to tell her it was pedro we spoke to not him. but somehow we have his name? he begins to tell us he can come out saturday after 12 again he does not show call or text. we get a text monday saying he will be here in 20 mins, as annoyed as we were we finally have someone coming. false hope again 20 mins come and goes, we are currently a hour waiting and he is not here must be pedros fault again. company is a joke service is a joke stay away. if you have issues after install they will just give you the run around to just avoid coming back. once they have your money good luck new edit he finally showed up an hour late and for some reason he thought everything was funny and making excuses because other workers and he by himself. you know your time if you say 20 mins because you know you can be there in 20 mins. not an hr later if you cant do what you say your going to do give a window cant screw that up i hope.

    Micheal M.
  • 5

    2026-06-03T05:34:09.892Z Google

    Liz truly does a great job listening to her customers and finding the best options for them! Very knowledgeable!

    DBSMFK
  • 5

    2026-06-03T05:34:09.892Z Google

    Shannon was amazing. She answered all of my questions and concerns and help me decide what options were best for me.

    Raiana Golatt
  • 5

    2026-06-03T05:34:09.891Z Google

    FCI installed carpeting in my mother's house. My experience with them was excellent. The response time in getting the estimate, the cost, and the work performed were exceptional. I was very happy with them.

    Doris Nicholson
  • 5

    2026-06-03T05:34:09.891Z Google

    The floor they installed looks great. Very supportive team, great costumer care.

    Heidi Lchi
  • 5

    2026-06-03T05:34:09.891Z Google

    Highly recommend this Company. Beautiful work, compliments from neighbors who have seen it.

    Glenn Maul
  • 5

    2026-06-03T05:34:09.891Z Google

    This company and John especially, were a delight to work with. The communication and craftsmanship throughout the process was top-notch!

    Cara Thompson
  • 5

    2026-06-03T05:34:09.891Z Google

    Did hardwood floor replacement for three rooms and closets on May 2026. Hussien and his crew did an amazing job. Hussain was very pleasant to deal with, offered a good price, and provided top quality material and installation. Work was done in one day with materials delivered a week prior to installation to allow acclimation (which he recommended). Will bring him back for other work on another appartment. Highly recommend.

    Aleksander Prenga
  • 5

    2026-06-03T05:34:09.891Z Google

    As an interior designer and small business owner, I continually seek out other like minded companies with whom I can refer my clients to. FCI offers outstanding services and provides quality workmanship in every job they take. Feel confident that you will receive a great finished product and form a lasting relationship with this company. Highly recommend!

    Beth Goetting
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