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Average Rating

4.89

55 Reviews

5 Stars

52 Reviews

4 Stars

2 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

1 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

55 Reviews

  • 5

    2025-01-18T05:34:13.645Z Google

    Mark has been really helpful and kind. The installation was quick and perfect. Highly recommended

    Sanyam Harne
  • 5

    2025-01-03T05:34:11.286Z Google

    Excellent service and excellent job. Mark and team were incredibly easy to deal with and were very responsive throughout. I had new carpet installed on two floors of a my townhouse in Seattle.

    Greg Raper
  • 5

    2025-01-03T05:34:11.277Z Google

    I cannot recommend Mark Baldway and Floor Coverings International of Seattle Shoreline enough. Mark was thoughtful, thorough, professional, and pleasant to deal with. His team moved our furniture, removed our old carpets, installed new and refinished our old oak floor. We simple love the results!

    George Cox
  • 5

    2024-12-20T05:34:12.17Z Google

    We had some difficult requirements for our replacement floor project and Mark at Floor Coverings International worked with us to find us the perfect product which has transformed our new home. Their choice of products, services provided and quality of the work is far superior to other flooring companies we have worked with in the past at previous homes. The removal of our old flooring had some challenges, which the team worked long hours to overcome and they were always friendly and cheerful. Our next project is to upgrade our floating staircases and we will be working with FCI again on this new challenging project!

    Angela Boone
  • 5

    2024-12-19T05:34:12.169Z Google

    We had such a great experience with this small business! Everyone was so friendly and easy to work with. The customer service was amazing, communication was super smooth, and the installation team got the job done quickly and efficiently. Our new condo flooring looks fantastic! We’re so happy to support a local small business and would definitely recommend them to anyone.

    Devyn Barnhart
  • 5

    2024-12-16T05:34:10.508Z Google

    Mark was outstanding from sales, to installation to sign-off. We’re really pleased with the quality of product and service we received

    Lesle Gallimore
  • 5

    2024-12-02T05:34:10.032Z Google

    Mark and his crew did an excellent job on our engineered hardwood and tile floors. We couldn’t be happier with the end result! Response time was super quick and work was excellent!

    Carrie Granados
  • 5

    2024-11-29T05:34:16.514Z Google

    Mark and his team were incredible from the very moment I called for help - our basement floor had flooded and while I wasn’t planning on replacing our floors this year (or at all) I am so grateful I found Floor Coverings International Shoreline. The showroom experience was incredible and Mark was such a helpful advisor and expert in the many options available - found exactly what I wanted right away. Installation was timely, professional and 10/10 quality. The crew arrived on time, communication was great and at every step my feedback was sought out which put me at ease and I am over the moon with my new floors and stairs! So grateful to Mark and his amazing team!

    Jill Spratt
  • 5

    2024-11-20T05:34:12.647Z Google

    I had Floor Coverings International replace flooring in my two bedrooms with LVP and oak stairs to my rooftop deck. The results are fantastic. They completed the two bedrooms in one day which was perfect. They had the stain on the oak treads and risers match my dark flooring. It’s a perfect match. The stairs are beautiful. I will definitely hire them again and highly recommend Mark and his team.

    Muriel Siadak
  • 5

    2024-11-07T05:34:15.285Z Google

    Great service with attention to detail and personal attention. Highly recommend for laying carpets

    MaryAnn Curran
  • 5

    2024-09-12T05:34:12.602Z Google

    Great experience! Fast turn around and good quality. Will definitely recommend

    Felix Chang
  • 5

    2024-09-11T05:34:13.468Z Google

    Mark was very helpful with finding the right carpet and they got things done fast and beautifully! Very happy with our new carpet.

    Adrienne Moloney
  • 5

    2024-09-07T05:34:11.227Z Google

    We needed new flooring for our condo and received helpful info from the consultation. Scheduling was quick and easy, installation crew was on time and friendly. Overall they did a great job and I would recommend.

    quinn grisham
  • 5

    2024-09-05T05:34:15.611Z Google

    Good experience. Nice outcome. Would use again.

    steve whitaker
  • 5

    2024-08-31T05:34:15.187Z Google

    professional, supportive, great workmanship

    Cesar Glick
  • 5

    2024-08-23T05:34:18.029Z Google

    I got a few quotes from different flooring companies. I ended up with Seattle International Flooring because I liked the products that they offered and Mark was a complete professional. I had a multitude of questions and he patiently answered them all in a timely manner. Because he is the owner of the company I trusted that he would do a good job. I like that I would be dealing with him directly if I had any issues or questions. I had carpet and LVP installed at my place and I’m very happy with the job. The floors look great. I had two details that came up and Mark addressed them quickly. I have another project coming up in which I’ll be working with Mark again. I highly recommend him and his company.

    Cathy Yee
  • 5

    2024-08-14T05:34:14.709Z Google

    Mark did our basement flooring work and I am very happy with it. I would definitely work with Mark for my future flooring projects.

    Sandesh P
  • 5

    2024-08-01T05:34:14.689Z Google

    Mark Baldwin is an amazing manager. He kept all the aspects of our project flowing with no trouble. He answered all my questions right off and then any that came up quickly. He was always prompt to call me or text me as needed too. His product advice was informed and helpful. His team was hardworking and professional. We did flooring and tile in several rooms. The job changed and he adjusted flawlessly. I truly loved everything about working with him and all his staff. Can't say enough good things about the office, Mark and the installers. Oh, they like doughnuts too!

    Pam Brown
  • 4

    2024-07-28T05:34:14.214Z Google

    Mark was great to deal with. Very fair and helpful for my situation. A couple snafu's on the install scheduling, but everything turned out great. Would highly recommend.

    John Dorais
  • 5

    2024-07-26T05:34:17.295Z Google

    Floor coverings international provided excellent service regarding the installing of new carpeting in my home. They were thorough, very accommodating, easy to talk with and conscientious. I would highly recommend their services to anyone looking into installing flooring.

    Selene Becker

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