Seattle Shoreline, WA Reviews

5

2025-09-05T05:34:15.306Z • Google

The whole team we worked with at FCI was great. From the initial visit with Vitalii and deciding on the solution to our slightly wonky problem, to the estimate, planning, and execution of leveling the floor and installing LVP, FCI was professional and led me with full confidence through the process. The final results are fantastic and very happy with it. Would highly recommend.

Zagny OD

5

2025-09-05T05:34:15.304Z • Google

We had a great experience with FCI! Their price is very fair, and Vitalii made sure to measure our concrete moisture level and advised us to install engineered wood instead of hardwood due to concerns around warping. They also helped us out with other projects in the house, which we greatly appreciated. The installation was fast and professional. I definitely will be a return customer!

Yachen Sun

5

2025-08-29T05:34:19.744Z • Google

We had some major water damage in our flooring in a living room area that required significant mitigation and repairs. Phillip was amazing at helping us with the restoration part and getting everything sorted out as quickly as possible. Communication was proactive, clear, and timely. In addition, Phillip really partnered with us on pricing to get us something we can work with. What we appreciated the most was the attention and care given to us and our project. We really felt taken care of and that is something very rare to experience with any company today. My experience with Phillip has been one of best I've had on any renovation or construction project.

jessica yan

5

2025-08-18T05:34:16.961Z • Google

Great work! Definitely recommend.

Rob Maddux

5

2025-08-16T05:34:21.672Z • Google

I've had issues with home improvement contractors before; the experience with these guys was totally positive. The work was of good quality, they showed up when they said they'd show up, they worked extra hours to finish on time, and they even helped me resolve an issue with my HOA over the weekend. Everyone from the owner, Mark, all the way to the very hardworking floor installer was professional, no-nonsense, and responsive. I would do business with them again without hesitation.

Sven Tice

5

2025-08-12T05:34:09.449Z • Google

Mark is so helpful and considerate!

Marissa Romero

1

2025-07-29T05:34:16.445Z • Google

I hired FCI Seattle Shoreline to fill in gaps and refinish my white oak floors in a guest room following some renovations. They did a very sloppy job and took many shortcuts to complete the job. When Mark came over to give me a quote, he told me they could "feather in" the new planks and put in a new transition strip (singular) to fill in the gaps along the door frame. For the transition area, his construction crew expanded the transition area and put in multiple non-matching planks pieced together with excessive and unsightly wood filler, which is not what was agreed to in our quote. Instead of feathering in the planks, the crew initially put in a single perpendicular strip to fill in the gaps along the back closet wall. After complaining, they re-did this area and feathered in the planks as initially quoted. However, again, they were very sloppy and used excessive wood filler. They were also very sloppy with staining, leaving blotchy areas along every corner and scratches in the stain (before I even stepped foot on my own floors). Other guys I've had waited 24 hours in-between coats; these guys slept in their car for 2 hours in between coats to try to finish up the job in a day. After requesting them to re-do the job, they went silent on me. I had to hire another contractor to fix the poor quality work left behind by FCI Seattle Shoreline. Single-handedly the worst experience I've had with a contractor in Seattle.

Katherine

5

2025-07-27T05:34:10.093Z • Google

FCI did an amazing job with my hardwood and laminate flooring project down to the edging and stair detail. They were accommodating and helpful and charged a reasonable price for a job very well done

Amy Cassotta

5

2025-07-17T05:34:09.518Z • Google

Mark is an excellent problem solver

Grey Quinn

1

2025-07-06T05:34:12.205Z • Google

Carla’s behavior is completely unprofessional, emotionally unstable and aggressive. I was hoping to work with this company to redo all my floors but I am honestly baffled by how someone like this is employed here. This is the only negative review I have ever written for a business in my life.

Grey Quinn