Southeast Virginia, VA Reviews

5

2026-02-07T05:34:27.544Z • Google

We had an amazing experience with FCI. The salesman came out on a Tuesday evening to do a quote, best price in town. We placed the order 2 days later. We were in a rush to get carpets installed before we moved into our new home so they were kind enough to put a rush on the order. The install crew was there the following Thursday starting the work. They were done in 1.5 days. We are very happy with our experience and highly recommend this company.

Natasha Layton

5

2026-01-31T05:34:10.023Z • Google

Excellent and fast customer service, very responsive. Accurate and fast on the estimate. Installers were phenomenal with zero mistakes or flaws on the floor. Great price.

John Crownhart

5

2026-01-20T05:34:08.77Z • Google

The crew did wonderful work. It looks amazing.

samandlovie

5

2026-01-16T05:34:09.405Z • Google

"I cannot recommend Floor Coverings International highly enough. Their competitive pricing, high-quality selection, and exceptional customer service far exceeded my experiences with other companies. The installation team was punctual, professional, and stayed exactly on schedule. I will certainly be recommending them to my friends, family, and neighbors."

John Dikun

5

2025-12-23T05:34:12.881Z • Google

The floor technicians can in the house and explain what they were here to do. I showed them the area and they got right to work. They did not stop until the work was completed . The technicians were friendly and polite. When they completed had completed the task, they me to inspect there work. The bathroom floor was excellent. I would recommend you guys to my family and friends.

Kenneth Goodman

5

2025-12-17T05:34:11.226Z • Google

This company was so much faster and easier to work with than lowes. I had lowes do my carpet and it took almost 2.5 months to get my carpet in and installed. They said they couldn't do my stairs with wood floors because it had an outer stringer. So I found this company and they had a much more beautiful selection of flooring and had it in within a week and installed a week following. The workers were fast and very polite. Everyone really was amazing to work with! Thank you for the beautiful floors ❤️

Christina l

5

2025-12-06T05:34:16.917Z • Google

Excellent product and very capable installers

Mark Staszkiewicz

5

2025-11-28T05:34:20.318Z • Google

Salesperson and workers were super nice and easy to work with. We love our new floors!

Alison Eley

5

2025-11-20T05:34:13.595Z • Google

FCI did an amazing job on my hard wood floors and the price was great. I highly recommend them for all of your floor covering needs.

kevin beacham

2

2025-11-15T05:34:21.956Z • Google

If you have a flooring project specifically LVP, I would suggest looking somewhere else.Where should I start, first and foremost, they don’t inform you of an additional fee if you pay with credit or debit card. I did my down payment with AMEX and found out there is a 3% fee, which is understandable but wish I would have been informed. At the end of the job, I paid with a debit card and was still charged a 3% fee, which I still don’t understand. Now let’s get to the work itself, The first job was for two rooms and the overall job was average at best. They used oversized PVC quarter round, which doesn’t look good and is completely unnecessary, considering these were not wet spaces. They use this because they leave large gaps between the flooring and baseboard. I tried to replace it with standard size wood quarter round and it would not cover the gaps. Additionally, when the job was complete I found a section that was flexing and was told that it would settle out over time, which is odd because LVP settles. They eventually fixed it but only because they had a follow on job for my stairs and that didn’t change the fact that I couldn’t finish setting up that room. They scheduled the stair job with me for a one day job, so I took off from work. About an hour into the job, they inform that they would have to finish the job the next day. Well that may work for some people but I don’t have that type of flexibility at work. Regardless, my wife was able to adjust some things to support their schedule. Meanwhile, we are walking around on subfloor. Once they showed up to complete the job, they realized that two of the stair treads were the wrong color, so they had to reorder, and yes we’re still walking around on subfloor. I would not recommend this company to anyone and I regret hiring them. If anyone at FCI would like to dispute these comments, please feel free but you would be lying if you did. Thanks

matt griffin