South Loudoun County, VA Reviews

Average Rating

4.91

97 Reviews

5 Stars

94 Reviews

4 Stars

1 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

2 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

97 Reviews

  • 5

    2026-02-16T05:34:11.9Z Google

    Wonderful Experience from beginning to end. So easy to deal with , quick professional installation and top quality carpet. I would highly recommend.

    Phyllis Stakem
  • 5

    2026-02-13T05:34:11.585Z Google

    I cannot say enough good things about this company. From the owner to the installers, everyone was professional, respectful, and incredibly hardworking. They are some of the hardest working people I have met. The floors look absolutely incredible, and our entire office loves the transformation. The quality of the work speaks for itself. They were extremely flexible with our office schedule and completed the entire project in 1 week so we could get back to business with minimal disruption. I was very impressed with their efficiency and attention to detail. They truly treat your space as if it were their own. It is great to see a local, family-owned business deliver this level of service and craftsmanship. I would absolutely use them again and highly recommend them to anyone looking for flooring work.

    Connor Long
  • 5

    2026-02-04T05:34:10.774Z Google

    FCI did a wonderful job removing my carpet and installing engineered wood floors in my master bedroom! I highly recommend them!

    Veronica Moore
  • 1

    2026-02-04T05:34:10.772Z Google

    When I initially met with them for a bid I asked for cost to remove the existing carpet. They told me wouldn’t put in writing in bid but gave me an amount verbally and said would adjust final bill. I told them I would remove existing carpet and would call them when completed so they could plan accordingly when they do the installation. I notified two different employees and in fact they finished the installation before 2:00 because they didn’t have to deal with old carpet. The GM called me after the job was complete and I told him as well about the carpet removal . Of course he billed me without adjusting for the old carpet. I immediately contacted him and he sent me multiple iterations of bills claiming they did work out of scope and offset the old carpet credit. I don’t know where the GM was getting his information but appeared to make things up. After he sent me a version that gave me a $600 credit for carpet removal and offset his $50 added charge to but back the bed in the master bedroom(and he indicated two bedside tables which didn’t exist) I was exhausted at that point dealing with him and paid off the bill to put the matter behind me. Needless to say I would never use them again.

    Gary Champ
  • 5

    2026-02-02T06:30:11.526Z Google

    I’m very happy with the team. They walked me through an important project replacing the carpets and refinishing hardwoods throughout an entire house. Dan, Andrew, Rachel, and the team held my hand throughout the entire process. There were some expected challenges and they worked with me to get it done within budget and our timeline. Highly recommend.

    Scott Loftis
  • 5

    2026-01-31T05:34:10.022Z Google

    ask for Andrew Lyman! He is absolutely wonderful! He provided us with specific and transparent quotes. Timely communication, great follow up and all around stand-up professional.

    G G
  • 5

    2026-01-18T05:34:08.53Z Google

    Dan and Tyler were fantastic to work with as well as the flooring crew they sent out. Everything was done in a day, all clean up and moving of furniture. The flooring looks identical to the original and flows seemlessly out into the main area. VERY happy with their service and look forward to hiring them for my property.

    Bianca Berrios
  • 5

    2026-01-12T05:34:11.843Z Google

    We had such a wonderful experience! The communication was incredible! Working with Tyler, Andrew and Rachel made everything so easy and they all had a wealth of knowledge. As first time home buyers we didn’t know exactly what to look for or what questions to ask, but with their help we were able to get exactly what we had hoped for. I highly recommend using them for your flooring needs!

    Carly Jones
  • 5

    2025-12-21T05:34:20.822Z Google

    We had a very positive experience with Floor Coverings International and were genuinely impressed with the professionalism and quality of the installation. The installers completed roughly 450 square feet of hardwood in one day and did an excellent job paying attention to the details. The finished floors look great, especially compared to the old carpets we had previously. The installation team was courteous, respectful, and clearly experienced. They took extra care to protect our home by laying down sheets and coverings so they would not walk over our carpets with dirty boots. At the end of the day, everything was cleaned up thoroughly and all furniture was put back in place, which we really appreciated. Andrew and Dan were also great to work with throughout the process. Andrew provided a clear and very reasonable quote for installing hardwood in our main living area and dining room. Dan stopped by on the day of the installation to check in and make sure everything was going smoothly, which added a lot of confidence and we really appreciate that he took the time to personally stop by and make sure that our install was going smoothly, which is not something that we experienced with our previous installer. This was our first time using Floor Coverings International. We already had the wood and materials, including underlayment and shoe molding, and chose FCI for the installation. We are very glad we did and are extremely happy with our new floors.

    Shahid Iqbal
  • 5

    2025-12-17T05:34:11.229Z Google

    FCI South Loudoun replaced our old, dirty carpet with beautiful LVP, and we are absolutely thrilled with the results! Dan is dependable and truly cares about both his customers and his crew. Andrew is extremely knowledgeable and helped us decide on the perfect flooring for our home. I’ve had the unique pleasure of being an employee and a customer, so I can confidently say they are genuinely good people who always do what they say they will. Highly recommend!

    Brandy Goff
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