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About Us

The Stars of Flooring are at your service

Shining ratings for good reasons

A girl and her dog sitting on a carpet
Expertise

Our experts take the guesswork out of the process so you can focus on recognizing your vision. They know about trending and timeless styles and are well-versed in different needs relevant to your life.

Nice floors in a mudroom area
Quality

We know the quality, source, performance, and durability rating of every flooring option we carry. No matter what you are looking for, we have options that will fit flawlessly.

A dog napping on the floor
Peace of Mind

When you choose FCI, you'll receive comprehensive service. From your consultation and installation to your follow-up appointment and future purchases, we will always work to make your life stress-free.

An FCI employee standing by a company van
Guidance

Navigating flooring options can be complex. That's why we educate you throughout all stages of your flooring journey. We want you to feel confident in making informed decisions about your home.

We promise

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To earn your trust

Our highly personalized customer experience is built around your needs and instills confidence. With our transparent pricing structure and detailed, comprehensive proposal, there are no hidden fees, and our post-installation inspection and follow-up ensure your happiness.

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To put you first

We know that you and your project are unique and with that comes specific priorities. We strive to be as convenient to you and your home as possible, making your flooring experience easy and predictable.

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That you will be 100% satisfied

You deserve to feel pride in your home. After our team installs your new flooring, we will return there so our professionals can evaluate the performance of your floor and be sure you are pleased. Our continued commitment to your product satisfaction is a service standard FCI is known for.

Our local team can bring your vision to life.

Rave reviews

4.89
Avg. Rating

"I am so incredibly excited for Christiane and her new flooring business! Having worked with her for years, I can tell you firsthand that she is the absolute best person to trust with your floors. Christiane is one of the most organized people I have ever met. She handles every single detail with so much care, so you never have to worry about a thing. Plus, she has an amazing eye for design! She is a total natural at visualizing a room and helping you pick the perfect materials to make your space look stunning. What I love most about working with Christiane is her wonderful personality. She is the ultimate team player--always collaborating, listening, and bringing the best positive energy to everything she does. She makes what could be a stressful renovation feel fun, easy, and completely stress-free. If you want someone who is meticulous, super organized, and just a joy to be around, you need to hire Christiane. You will love working with her!"

Stephanie N.

"Great experience! The quality of the work was outstanding!"

Chris Curry

"What an amazing experience with Floor Coverings International Plano and John Conroy’s team. I truly cannot recommend them enough. What impressed me the most was the speed, communication, and professionalism from the very beginning. I sent John a few videos of the issue we had upstairs, and almost immediately he responded. That alone already separated them from many other home improvement companies. Most companies either take forever to respond, are booked out for weeks, or give you a “maybe sometime next week” type of answer. But John and his team were completely different. After reviewing the videos and pictures, John quickly provided an estimate, and once we approved it, they had a technician at our house the very next day. Now let me explain the problem. Over the years, the carpet upstairs in all four rooms had become very wavy and uneven from heavy foot traffic, kids constantly running around, and even a ping-pong table upstairs. Honestly, it had started looking pretty rough and old. The technician who came out did an absolutely phenomenal job. He worked meticulously for several hours, paying attention to every detail, and by the end the carpet looked almost brand new again. The difference was unbelievable. It honestly looked like state-of-the-art work. What I appreciated most was not only the quality of the work, but also how smooth and stress-free the whole process was — fast communication, quick scheduling, fair pricing, and outstanding craftsmanship. Huge thanks again to John Conroy and the entire team at Floor Coverings International Plano. Even though we live in Flower Mound, they service many areas, and if you need any flooring work done, repairs, stretching, replacement, or upgrades, these are the people to call. Professional, responsive, honest, and highly skilled. Five stars all the way."

Toghrul S

"What a great experience we had with Floor Coverings International! They recently replaced the carpet in the upstairs of our home. The quality of the new carpet is superb and the price and the workmanship were excellent. And most heartwarming, when there was a small issue afterwards that needed to be handled, they didn't rest until it was resolved to our satisfaction. This is a company that genuinely understands what the meaning of customer service. They were recommended to us by friends, and we are now recommending them to others, as well."

Red Grammer

"Alberto and his crew were professional and helpful from beginning to end! We will use them for all of our future flooring needs."

Nicorah Brychols

"Working with Wes on our flooring project was a fantastic experience. He was so personable and really easy to work with, making the entire process seamless from start to finish. Highly recommended!"

Troy Lammers

"I had the pleasure of working with Dereck on a few projects, one more recently a construction company office, who needed high quality materials that met commercial grade levels. Dereck was s I easy to work with and so knowledgeable in the products we specified for each room. We had carpet, LVP, and tile installed in different rooms and each install has been seamless. As an interior designer, this level of service always matters the most and we are always confident that our clients will be happy with the end result. I cannot thank Dereck and his crew enough! Thank you for always going above and beyond! We cannot wait to work with you again on the next one!"

Desiree Washington

"Quick and great work! Looks awesome!"

Teena Eberle

"I met Courtney at the RI home show in April 2026. She was very pleasant and took the time to answer all my questions. Then it wasn't long after I called to make an appointment. Then her husband brought the samples at my house and explained the process from start to finish so we knew what to expect. After measuring he showed us from his laptop what the room would look like, then gave us an excellent price so we gave him a deposit that day to get the job going. It only took a couple of weeks from then for the carpet to come and not long after that it was installed. The installer they sent did an excellent job. Very, very pleased with the job. Excellent company to deal with."

Patricia Jarret

"Brett was great. He walked me through the process and showed me a lot of options without any pressure. He also followed up on the job and assured everything was complete to my satisfaction. Installation was quick and high quality. Highly recommend."

Chris McClenahan

"Simply the best!! We had hardwood floors throughout the house as well as carpet in some rooms, absolutely stunning!! The crew was amazing, hard-working, and always left everything very clean. I recommend them highly! Especially Wilson, who did the flooring. He was exceptional and very helpful.!!"

Tamara Lal

"They replaced the carpet on our stairs and it looks fantastic. They were able to schedule quickly and provide a fantastic finished project. We’re in Olathe and I would use them again!"

Carly Slattery

"They were so easy to work with and the install was great. Would highly recommend to anyone needing carpet replaced in KC."

Kayle Slattery

"I hired Floor coverings International to replace most all of my floor covering in my house. I highly recommend this company. Absolutely wonderful to work with. I just wish I had not already hired my kitchen cabinets from another company. I'm sure they would have done an outstanding job on that also. When I am ready to remodel my bathrooms, I will hire Floor covering International again. Very pleased."

Sandi Goodrich

"Luis and the sanding technicians were right on time. They took very good care not to make a mess, covering all halls and tvs with plastic wrap. The closet doors were removed and replaced perfectly. In 2 days with top to bottom clean up. I was very pleased with the outcome and of course the courteous and professionalism of the team. I would highly recommend this company and I will use them again."

christina venegas

"Brian and the rest of the team @ FCI -Wichita did an outstanding job on time, quality carpet and quick and flawless installation 6-Star Service!"

Dennis Cortez

"Ryan knows everything about all of his products and his recommendations where very appreciated and spot on. He even knows the market on shipping and production when prices on the products could raise or lower and saved us money in the long run. They got the floors done ahead of schedule and the crew was efficient, clean, and professional as well."

Ryan

"Troy and I crossed paths professionally and he proved to be a very sharp individual . He approaches all of his work reliably, and I'm always learning something new from him. His Floor Coverings International team is top notch. I would recommend him to anyone."

Wesley Mather
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How it works

  1. Request an in-home consultation on our website and we'll schedule an appointment that works for you.

  2. Our Design Associates will look at options in your home and help guide you to the best solutions.

  3. After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.