North Richmond, VA Reviews

Average Rating

4.94

219 Reviews

5 Stars

210 Reviews

4 Stars

7 Reviews

3 Stars

0 Reviews

2 Stars

2 Reviews

1 Star

0 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

219 Reviews

  • 5

    2026-03-30T05:34:10.93Z Google

    Kevin and Shawn were great! They were very professional and took great pride in their work. Shawn was an artist at matching our stain (no other company was willing to attempt refinishing just a section of our hardwood) and Kevin is a skilled craftsman. I would highly recommend them. Shaun, the owner, also took a tremendous amount of time with me to assist in selecting the flooring upfront.

    Nicole McWalters
  • 5

    2026-03-24T05:34:09.956Z Google

    I can't say enough about FCI! I recently had my hardwood floors sanded and refinished and they look fantastic! We had new unfinished wood installed in 2 rooms and the entire main level finished. It all blends together perfectly! I worked with Chad at the office and he was extremely knowledgeable about the process and what to expect. I will definitely refer them to anyone looking for new floors!

    Mark Maddon
  • 5

    2026-03-20T05:34:10.507Z Google

    The floors look great. I commend the install crew for staying an extra hour to finish the job in one day.

    Martin McDonnell
  • 5

    2026-03-19T05:34:09.312Z Google

    Eric Cobbs
  • 5

    2026-03-10T05:34:10.48Z Google

    The flooring installation was very smooth. They removed old carpet and replaced every floor surface on our 2nd floor. When they were done they put the furniture back. There was a problem with some of our floor joists but the fix was inexpensive and did not delay our job. We would recommend this company.

    Denise Zapf
  • 5

    2026-03-07T05:34:10.821Z Google

    Great company with excellent customer service. I was provided extensive information and the time and attention to walk us through floor options with great results. Highly recommend. I would use this company again.

    Linda Smith
  • 5

    2026-03-04T05:34:11.819Z Google

    We are very pleased with the work FCI did in our home. The crew was great. They installed new carpet and flooring and did a professional job cleaning up and putting furniture back in place. We would highly recommend you to use their services.

    James Dillman
  • 5

    2026-01-31T05:34:10.022Z Google

    I recently had a carpet runner installed on my stairs and I’m extremely pleased with the results. I was having a hard time picking a carpet and Glenn was very helpful with locating samples and helping me pick the best carpet for my stairs. He was very responsive and got the process moving quickly, which I appreciated. My install got a little delayed with the recent snow storm but everyone was super responsive and got out here as soon as they could. I would definitely recommend this company!

    Victoria Howes
  • 5

    2026-01-30T05:34:11.89Z Google

    Glen took his time to answer all of our questions. Took a minute to decide on colors but he was patient. All of the workers were professional. The floor looks great.

    Bonita Sendra
  • 5

    2026-01-29T05:34:08.17Z Google

    Shaun and his installers did a great job on the floors! Clients had water damage from a refrigerator ice maker line. FCI walked through options with my client and the LVP turned out great!

    Dave Ott
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