North Richmond, VA Reviews

5

2026-09-26T05:34:09.941Z • Google

We are very pleased with our LVP flooring. From the sales to installation and communication throughout, everything was smooth and easy.

Diane Barker

5

2026-09-24T05:34:08.778Z • Google

I can’t say enough good things about the service. This was for my son’s house. He has no home remodeling experience. They put his and his wife’s at ease. They love the results.

John Houston

5

2026-09-11T05:34:11.459Z • Google

Good team. Excellent product. Great thick heavy duty carpet. They accommodated our schedules.

Steven Bruce

5

2026-09-10T05:34:11.356Z • Google

Glenn and FCI were great to work with, everything from ease of scheduling to install was 5 stars.

Jon Witt

5

2026-09-10T05:34:11.354Z • Google

Professional! We had a great experience and would use them again.

Ruth Letchford

5

2026-09-08T05:34:10.744Z • Google

I couldn’t be happier with my new flooring and the entire installation experience! From start to finish, the process was smooth, professional, and exceeded my expectations. The flooring itself is beautiful and has completely transformed the look and feel of my home. The quality is excellent, and I’m so pleased with how it turned out. The installation team did an outstanding job. They were professional, courteous, efficient, and clearly took pride in their work. They paid attention to the details, worked carefully, and left everything clean and tidy when they were finished. I can highly recommend this company to anyone looking for beautiful flooring and exceptional installation. I would absolutely use them again!

Susan Smith

5

2026-09-05T05:34:12.47Z • Google

It couldn’t have been any easier! Glenn showed me some samples, I picked one, it was installed, and my house looks amazing! I am so pleased with the quality of the product and the installation. I would definitely recommend Floor Coverings International.

chad seay

3

2026-08-30T05:34:23.822Z • Google

I had my hardwood floor sanded and refinished. I was told by their sales person that they have their own people to do the work. That was the reason I chose them. I was surprised that they subconracted the job to someone else without telling me. The subcontractor didn't not follow the rules required for this job. They replaced the furniture and rugs immediately the day after finishing the work. They were supposed to wait 3 days for the furniture and a month for the rugs. Also the house had a loot of sand that my wife and I spent long hours to clean. We complained and the owner of the company came more than once. He removed the rugs and said we shouldn't have that much sand.the sanding and finishing workmanship itself was good though.

Gamal Kotb

5

2026-08-16T05:34:31.656Z • Google

Floor Coverings International installed a new porcelain tile floor in my guest bathroom and it looks great! I selected them based on the high ratings reviewers gave the company online and was totally satisfied. After asking questions about my preferences, Shaun came to my home with samples of tile. Not only was it a time saver not to spend time shopping at stores, but being able to lay tiles on the floor in the actual room made it so much easier to make the right choice. Katie was great at following up to keep me informed of the timeline. The installer did an excellent job, explaining the process and having me approve the layout before finishing with the grout. Shaun came back to check and make sure everything was perfect. A couple weeks later, the company reached out again to make sure I was happy with the results. I love my new tile floor! I highly recommend Floor Coverings International and will be calling them when I am ready to replace my carpet or re-tile another room.

Cindi Steele

5

2026-08-07T05:34:10.384Z • Google

Very professional! Showed up on time and left the rooms very clean. I highly recommend and would definitely use them again.

Tracy Wilson