Fall more in love with your home: 20% off flooring products + special financing available!

Learn More

North Richmond, VA Reviews

Average Rating

4.94

204 Reviews

5 Stars

195 Reviews

4 Stars

7 Reviews

3 Stars

0 Reviews

2 Stars

2 Reviews

1 Star

0 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

204 Reviews

  • 4

    2025-10-16T05:34:12.405Z Google

    The Floors that were installed & sanded, refinished were great!!!

    Billy Martin
  • 4

    2025-10-16T05:34:12.403Z Google

    Everyone at Floor Covering International has been extreme nice and cooperative. My carpet came in earlier than I expected and I was grateful. The carpet is fine as I asked for a low pile for my bedroom that does not show the normal daily walking marks. That being said, the carpet had to be seamed in 3 places that show. So I would have asked about seaming that was less noticeable. Fernando came back and tried to fix this but not totally possible with this kind of carpet I assume. So make sure you ask all the right questions.

    Regina Boehm
  • 4

    2025-10-08T05:34:09.842Z Google

    I have been hesitant to write a review. Tyler and Sean did an excellent job on the tile. I was not given a choice about the color trim used. Black was installed but I have taupe every where else in my office. That’s my main issue. Otherwise the job would have been perfect.

    Lisa Curry
  • 5

    2025-10-03T05:34:12.253Z Google

    Highly satisfied working with FCI. Great customer support. Louie and Shaun were very professional in helping me to get what I wanted. I can't think any below five stars for this grear team ..

    Selvam Paul
  • 5

    2025-10-01T05:34:14.259Z Google

    ⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Floor Coverings International I couldn’t be happier with the experience I had with Floor Coverings International. From start to finish, the entire process was seamless and stress-free. The project manager was fantastic—patient, communicative, and made sure I understood every step of the process. The team that came out to re-sand all of my downstairs hardwood floors did an incredible job. They were professional, efficient, and the end result was absolutely phenomenal. On top of that, I happened to be in the middle of redoing my stairs at the same time, and they went above and beyond by connecting me with someone who could finish that project as well. That kind of service is hard to find! I highly recommend Floor Coverings International to anyone looking for quality workmanship, great communication, and a team that truly cares about the finished product. Before and after photos…

    Jennifer Fortuna
  • 5

    2025-10-01T05:34:14.256Z Google

    Tyler and Shawn put down a wood flooring in my living room, they was very professional in answering my questions and very knowledgeable of what they had to do, the finished product of my flooring omg it's fantastic and I will definitely recommend them to anyone, my neighbors is already interested in their work, just wait till they see my floors, I'm very satisfied in this performance, God bless them both for a job well done.

    MARY MEGGINSON
  • 5

    2025-09-29T05:34:19.027Z Google

    Fantastic experience, the team was professional and the floors look amazing.

    Steven Butler
  • 5

    2025-09-27T05:34:23.467Z Google

    Great to work with from start to finish! Louis was very communicative and reachable throughout the process and was very flexible and patient with our schedule. Install was a breeze; Washington, our installer, was quick, clean and thorough, finishing our bathroom tile install in a few hours. We were even a few tiles short (!!) and he graciously offered to come back and finish the project once we got the tiles even though the mistake was on our end. Truly appreciated the personal touch and willingness of the team to meet customer needs! Highly recommend.

    Kristin Rawls
  • 5

    2025-09-25T05:34:18.873Z Google

    Great work and amazing overall experience. Very professional, efficient, and puppy approved

    Rebecca Costerisan
  • 5

    2025-09-18T05:34:13.72Z Google

    Our floors are beautiful. Louie was fabulous to work with. He was very attentive to our project. He and the team did a great job. Highly recommend!

    peggy lemay
Read More

Our experts are ready to help with your flooring project.