North Richmond, VA Reviews

5

2025-09-04T05:34:15.42Z • Google

My husband and I had to look no further after the owner of Floor Coverings International came to our house in late Spring and helped us lay out a plan for carpeting two rooms, one in which his workers had to install slate flooring around wood stove, designing a curved edge where the carpet abuts the floor. The most special project Floor Coverings Intn’l did at our home was the renovated en suite: under direction, and with constant updates, communications from “Louie,” project manager, they made a gorgeous new space to cleanse and soak in! The shower went from one with a high step up, to one almost twice as large, enclosed by frosted glass; easy to enter and exit. They tiled the shower, which has both rain head and handheld shower hose, in beautifully, adding built in shelves and a seat! Louie had the guys tile our whirlpool bath to match shower and newly tiled floor! Another feature I like is the pony wall and the shape of the shower, that fits the flow of our en suite. Lastly, the home Reno included sanding of our entire hardwood floors, coated with a natural mat finish. Floor Coverings Inc is a trustworthy company; we were able to leave home, avoiding exposure to dust from plaster and wood; a lock box on door. No problem from anyone there. Both my husband Jerry and I highly recommend Floor Coverings International for not just your floors, but complete bath redesign!

Eliza Scholder

5

2025-08-30T05:34:22.905Z • Google

The home process was great. From knowledgeable salesmen to excellent installers. Floors are beautiful. I highly review them.

kathleen jones

5

2025-08-28T05:34:11.752Z • Google

Got 2 rooms done the other day, they did great work in a timely and professional manner. The guys who did the work were very nice and helpful in answering any questions we had.

Elie Saad

5

2025-08-27T05:34:10.19Z • Google

Great experience. Love the new floors.

Madden Scout

5

2025-08-25T05:34:18.407Z • Google

Had a very good experience working with Shaun, Louie and the installation crew at Floor Coverings International. They were prompt, efficient, affordable and committed to quality work. I would definitely recommend them and use them on other projects.

Micheline Plaskett

5

2025-08-25T05:34:18.407Z • Google

Sam and Glenn were fantastic! They answered all of my questions. I highly recommend them.

Steven Helm

5

2025-07-17T05:34:09.514Z • Google

They did a great job and worked with us to get it done in a short period of time.

rev bob

5

2025-07-16T05:34:12.41Z • Google

Excellent service start to finish. The carpet repair was done same day, which is INCREDIBLE (and I'm sure rare to be able to pull off). Glenn was easy to deal with, extremely professional and got someone on my job as quick as he could. Clearly this company is reliable, reasonably priced and darn good at what they do. Highly recommend!

Anna Prillaman

5

2025-07-16T05:34:12.411Z • Google

Highly recommend! The team was amazing to work with—so kind, flexible, and genuinely committed to getting it right. The estimator and office manager went out of their way to accommodate my changing ideas and schedule, and the final hardwood floors turned out perfect. Affordable pricing, great warranty, and an overall smooth process.

Ann Castles

5

2025-07-16T05:34:12.411Z • Google

They gave a fair estimate for the work we wanted, and were relatively quick to get us on the schedule. At the initial attempt to install, they realized the wood that was ordered did not match our existing floor, and it required installing a temporary floor to order more as well as additional materials. Despite the added work and materials, they honored the originally agreed upon price, and made it happen quickly and efficiently. Mistakes happen, but FCi had fantastic customer service in owning the mistake and making it right. We ended up with great looking floors and I would highly recommend them.

Michael Rosana