Charlottesville, VA Reviews

Average Rating

4.89

40188 Reviews

5 Stars

38299 Reviews

4 Stars

874 Reviews

3 Stars

171 Reviews

2 Stars

164 Reviews

1 Star

680 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

40188 Reviews

  • 5

    2025-07-18T05:34:14.12Z Google

    I had a great experience working with Floor Coverings International. They were very professional, convenient, and quick throughout the entire process. From the in-home consultation to the final installation, everything was smooth and efficient. I really appreciated their attention to detail and how easy they made the whole process. Highly recommend!

    Krista Gunderson
  • 5

    2025-07-18T05:34:14.12Z Google

    They did a great job in completing the floor installation. Attention to detail was seen everywhere!!

    Tom White
  • 5

    2025-07-18T05:34:14.12Z Google

    Highly recommend. Rob and Nora provided exceptional customer service when a problem with the Bella manufactured LVP I had them install back in 2021 came up. They followed up with Bella regarding their degrading product, and jumped through all their hoops, and when Bella still didnt want to honor their warranty, Rob and Nora honored it, and got me very nice Shaw LVP installed. This kind of service is rare these days, so I'd go with Rob and his team for flooring needs.

    Elizabeth Kelsey
  • 5

    2025-07-18T05:34:14.12Z Google

    Excellent service, professional installer, would recommend for your flooring needs!

    Conrad Kinney
  • 5

    2025-07-18T05:34:14.12Z Google

    Ally, Brian and Jeff, with Floor Covering International were an absolute joy to work with from our very first meeting to the final walkthrough of my 14,000 sf. carpet project at The Bradley Boulder Inn in downtown Boulder. Twelve guestrooms, 3 staircases, 3 long hallways in all - this was a challenging project! We are thrilled with the result! Ally, our salesperson, was so conscientious and patient while we chose our carpet, color and pattern. She came out to our hotel on numerous occassions, just to make sure she had everything exactly perfected for the installation. The installers were master craftsmen at their job, and Scott and Jason were perfectionists, making sure every seam was invisible and every pattern was straight. They took so much pride in their work and finished an entire day ahead of schedule. Jeff choreographed the movers (Gorilla Moving - Carlos & Juan) who picked up huge beds and dressers and carefully moved them out of, and back into the rooms. Carlos and Juan are the strongest men you have met, they made it look like they were picking up feathers and not solid hardwood beds and dressers. Everyone worked with glad heart and we even had guests (in separate wings) during the project and they loved watching the transformation! Just a great experience. Drop by The Bradley during business hours and we'll show you FCI's work.In the meantime, here are a few pictures!

    Heather Collaton
  • 5

    2025-07-18T05:34:14.12Z Google

    Exceptional service ! Helped with a previous flooring mistake. Offered cost effective solution - with an excellent carpet installer.

    Jodi W
  • 5

    2025-07-18T05:34:14.12Z Google

    We love our floors! Isaac and Adam communicated clearly with us throughout the process and kept us updated with photos. They even worked through a holiday weekend to finish earlier than expected. We will definitely recommend them to anyone we know looking for flooring!

    Alyson Newsome
  • 5

    2025-07-18T05:34:14.12Z Google

    Floor Coverings Intl Gulf Coast MS delivered fast and precise vinyl flooring installation with professional in-home estimating. The team was responsive and helpful throughout, making the process smooth and reliable from start to finish. Jackson listened to our needs and wants, constantly checking in to keep us updated on time line, making sure we were happy, and stopping by to make sure things were running smoothly. The installation crew became like family. They worked hard, focused on getting the job done, but made sure to conversate in a professional and friendly manner! We are more than satisfied with our experience, and the finished job! Thank you so much for being a company and crew we are proud to recommend!

    Mele Larson
  • 5

    2025-07-18T05:34:14.12Z Google

    Mike hand held me through a difficult process, a difficult set of floors. He worked around a tight schedule and a veritable mess and still got it done on time, professionally and courteously. I would highly recommend him for any job big or small, easy or difficult.

    Joe Jensen
  • 5

    2025-07-18T05:34:14.12Z Google

    Carpets look amazing! The process was smooth from start to finish and the team really listened to my concerns over the prior subfloor and made arrangements to fix.

    Andrew Westerfer
  • 4

    2025-07-18T05:34:14.12Z Google

    Nicholas Oltean
  • 5

    2025-07-18T05:34:14.12Z Google

    Ordering was quick and easy and they were able to get everything installed properly and quickly. Nice job! Pleasure to work with.

    Mr Fied
  • 5

    2025-07-18T05:34:14.12Z Google

    It was a pleasure for Judy from floor coverings international to handle our flooring needs, we most definitely recommend this company!

    Phillip Scissom
  • 5

    2025-07-18T05:34:14.122Z Google

    Wonderful experience with quick responses and turn around. Heather was professional and brought samples which matched exactly what we requested and was integral in helping coordinate the color and type of carpet for our need. The installer, Leo, could not have been more professional, polite and efficient! We definitely recommend Floor Coverings and plan on using them for out other needs in the near future.

    Andrew Z
  • 5

    2025-07-18T05:34:14.122Z Google

    Everything went very smoothly and I was very satisfied with the installation of my carpet and lvp. I would definitely use them again.

    Tae Soo Lee
  • 5

    2025-07-18T05:34:14.122Z Google

    Dan and his team always do a great job. We’ve had 4 different floors installed and every time it’s a great experience.

    Shane Reece
  • 5

    2025-07-18T05:34:14.122Z Google

    Ahhh such a fantastic company to work with for flooring. They go out of their way to present products and explain everything in detail. I could Not be more happy with the outcome of my flooring in my new home. Definitely considering doing more in other areas too. Very professional you won’t be sorry!! Thanks guys!

    perry kees
  • 5

    2025-07-18T05:34:14.122Z Google

    Wendy was great came with samples and was very helpful in choosing what would work for me The work crew was wonderful showed up on time and did an amazing job of transforming my house!

    Victoria Ryder
  • 5

    2025-07-18T05:34:14.122Z Google

    Had our garage floor carpeted. It turned out fantastic and the installers did a great job. Highly recommend this company

    Karen Schorn
  • 5

    2025-07-18T05:34:14.122Z Google

    Excellent customer service. Janie was very caring, compassionate and quick to respond. I would recommend her for your next flooring project.

    Shannon
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