Charlottesville, VA Reviews

Average Rating

5.0

22 Reviews

5 Stars

22 Reviews

4 Stars

0 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

0 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

22 Reviews

  • 5

    2025-12-04T05:34:16.329Z Google

    Randy was a pleasure to work with. He was very knowledgeable; Randy and his team were prompt and skilled in their work. We are thankful to have beautiful new carpets in our home, thank you FCI!

    Sara Bennett
  • 5

    2025-11-19T05:34:11.182Z Google

    We love our new floors! Randy worked with us to find the finish we were looking for and get them installed on a tight timeline between closing on our new home and moving in.

    Beck Jacobsen
  • 5

    2025-11-09T05:34:19.376Z Google

    This team rose to the occasion and completely restretched the existing carpeting in four rooms. He was able to reattach it and then finished it all beautifully. I can’t speak highly enough about how quickly they acted knowing we were under some pressure getting it done and what a tremendous job they did! I would recommend them to anyone and everyone.

    lucy goeke
  • 5

    2025-11-04T05:34:22.859Z Google

    It was such a pleasure to work with Randy. He was very patient and helped us in deciding which level of carpet we needed. Thank you for your service and your professionalism. I would definitely recommend FCI

    Darlene Lewis
  • 5

    2025-10-28T05:34:14.186Z Google

    Called this business for some carpet stretching, my current carpet in a bedroom is still in good shape but started seeing some ripples in it, probably due to poor installation from the previous home owner, so I called this business and Randy was great and so was Pete who did the repair. Randy was caring and helpful as was Pete. Pete who did the repair is experienced and professional, he knows what he's doing and is kind. I will be using this company again for any home repairs or projects.

    Shelly Waas
  • 5

    2025-10-24T05:34:15.404Z Google

    Job done well nd on time.

    Sam/Jim Hansen/Hupp
  • 5

    2025-10-01T05:34:14.257Z Google

    Randy, sales representative was excellent in explaining work and answered all questions for our kitchen floor remodel. Shane was excellent floor installer; professionally done. Punctual, well mannered and knew his job. We were very pleased with our new floor.

    Diane Baker
  • 5

    2025-10-01T05:34:14.256Z Google

    Floor installation was done well

    james jenkins
  • 5

    2025-09-06T05:34:23.772Z Google

    Had the flooring replaced in the kitchen by another contractor that royally screwed it up. Randy came to my house and we talked about trying to replace sections. I couldn’t find replacement flooring that matched so Randy and I decided that the best thing to do was just replace the floor. . His installer ( Pete) showed up and removed the old flooring and preformed extensive preparation. New floor is beautiful and installed immaculately. Couldn’t be happier.

    William Harris
  • 5

    2025-08-29T05:34:19.75Z Google

    Highly recommended!

    Kristin Wenger
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