Plano TX Reviews

5

2026-05-24T05:34:10.99Z • Google

What an amazing experience with Floor Coverings International Plano and John Conroy’s team. I truly cannot recommend them enough. What impressed me the most was the speed, communication, and professionalism from the very beginning. I sent John a few videos of the issue we had upstairs, and almost immediately he responded. That alone already separated them from many other home improvement companies. Most companies either take forever to respond, are booked out for weeks, or give you a “maybe sometime next week” type of answer. But John and his team were completely different. After reviewing the videos and pictures, John quickly provided an estimate, and once we approved it, they had a technician at our house the very next day. Now let me explain the problem. Over the years, the carpet upstairs in all four rooms had become very wavy and uneven from heavy foot traffic, kids constantly running around, and even a ping-pong table upstairs. Honestly, it had started looking pretty rough and old. The technician who came out did an absolutely phenomenal job. He worked meticulously for several hours, paying attention to every detail, and by the end the carpet looked almost brand new again. The difference was unbelievable. It honestly looked like state-of-the-art work. What I appreciated most was not only the quality of the work, but also how smooth and stress-free the whole process was — fast communication, quick scheduling, fair pricing, and outstanding craftsmanship. Huge thanks again to John Conroy and the entire team at Floor Coverings International Plano. Even though we live in Flower Mound, they service many areas, and if you need any flooring work done, repairs, stretching, replacement, or upgrades, these are the people to call. Professional, responsive, honest, and highly skilled. Five stars all the way.

Toghrul S

5

2026-05-23T05:34:09.871Z • Google

I entrusted my home to Ryan to install the luxury vinyl plank in my entire house while I was out of town. The outcome was over and beyond my expectation. Special thanks to John, Ryan and Leslie who were hands on, made visits to my house making sure that everything is going smoothly in a timely manner. Of course to Leslie and the crew for their fast and reliable service.

sonia flores

5

2026-05-23T05:34:09.871Z • Google

I had three bathrooms remodeled with three different companies. The first two bathrooms had multiple problems, but the last bathroom done with FCI Plano went great/smooth... done fast (ahead of schedule) and with great workmanship. I highly recommend!

Ben Kirk

5

2026-05-19T05:34:11.367Z • Google

John sent out one of his carpet technicians to fix a bulge in our carpet. He moved and replaced the furniture and was in and out in less than an hour. He was very professional, courteous, and respectful of our home. Thank you!

Larry Fousie

5

2026-05-14T05:34:09.549Z • Google

Ryan with Floor Coverings International is the consummate professional. He is timely and honest! Use him!

Ryan Thompson

5

2026-04-10T05:34:09.469Z • Google

The best all around! From the initial contact through project updates through job completion, the entire team was phenomenal! Thank you Ryan and John for being patient and explaining all the details. Leslie thank you for the crystal clear communication and most importantly thanks to the crew for the superb job they did. Rodolfo and team were amazing all the way through. We couldn’t be happier, thank you!

Erik Diakun

4

2026-04-07T05:34:09.948Z • Google

They did an excellent job resurfacing my staircase. The steps had a thick, worn layer of old polyurethane, and now they look completely refreshed and smooth. The workmanship was top-notch, with great attention to detail and a clean, professional finish. I’m very happy with the results and would definitely recommend their services.

Lea Russo

5

2026-04-03T05:34:10.119Z • Google

I looked forward to writing this review after I saw my beautiful new kitchen floor. John’s crew is “the best”. Prompt, polite, hard working, just great guys. They went the extra mile by using plastic to cover all the furniture, covered and taped all the kitchen cabinets & also put “heavy paper” & plastic on lower cabinets. Thankfully made a huge difference in the amount of dust from tile & grout removal for my “open flow living/kitchen area. I highly recommend using Floor Coverings International if you’re considering replacing your existing floors. John, the owner, was so pleasant to work with & you deal directly with him. He comes to your home, not a sales rep, he’s there at the job start, he’s there when they finish. That’s a big deal when you deal directly with the owner & not middle men. Price was incredibly fair & I would definitely call them again if I need anymore flooring. They are the best!!

Janis Nall

5

2026-04-03T05:34:10.117Z • Google

We had an excellent experience with Floor Coverings International. Ryan was awesome, and went over everything and explained what, when, and how the process was going to happen. We are very happy with our experience from start to finish. Our only hiccup was when one of the crew accidentally broke part of the glass on our cabinet when they put the furniture back. Ryan was quick to schedule a replacement for the glass part it and refused the final payment until it was fully replaced and we were happy. Excellent service! Would definitely recommend this company again!

WENDY MCGRADY

5

2026-03-30T05:34:10.942Z • Facebook

John was early, attentive, responsive and extremely helpful in educating us on our options. We had a few issues and one was in the shower. We thought that was going to be a huge expense. He could have sold us on a much bigger job but was honest and gave us an easy, inexpensive fix. I was surprised by his honesty and genuine concern for exactly what our goals were and how he and his team could achieve them. Highly recommend.

Andy Tuttle