Houston Memorial TX Reviews

5

2026-06-17T05:34:09.372Z • Google

I had the best experience from beginning to end. Mike (owner) came for initial appointment prepared and very knowledgeable. He was so nice, personable, and really listened to what I wanted and needed. Took a lot of time in the first appointment, brought samples and gave his expert opinion helping me pick a carpet. He and his wife Kim are good people and trustworthy. He was always prompt in answering my texts and he made the process easy. His carpet installer, Tio, was so experienced, quick, professional and had a great personality. His co worker Mario was also easy to work with. They both were very efficient in removing old carpet and installing new. Tio even looked out for rain and brought the new carpet in the second it started sprinkling. Mike came back to inspect and as always was so nice and personable. I would give 10 stars if I could. Oh and the best part was that I didn’t have to move furniture downstairs for them to do the job. This was huge for me because I have college stuff crammed up there for my 2 kids. They also do carpet stretching at a very good price, and vacuumed the area under a dresser afterwards. Use this company. You won’t be sorry.

Heather MErr

5

2026-06-12T05:34:10.665Z • Google

Teo was such a great installer. Great attitude and so efficient. Love the new carpet - high quality and plush!

Edmund Lee

5

2026-06-02T05:34:10.854Z • Google

Our excellent experience began with Edward Watson, the sales rep for FCI, who came to our home with knowledge, experience, and a strong ethical base. (I also liked that I didn't need to go to one of those overwhelming showrooms staffed by disinterested sales reps.) He listened carefully to our needs, appraised and measured the rooms to receive carpet, and returned with some great samples within the color/price range. Within a week the carpet was in and ready to be installed by Teo and his crew. They moved big pieces of furniture, beautifully installed the new padding and carpet, and put each piece right back where it belonged. They also carpeted the stairs which were a bit tricky. I highly recommend this outstanding company!

Lakegirl

5

2026-05-29T05:34:10.863Z • Google

Edward was great to work with and the installer, Teo did excellent work and worked quickly! Great communication throughout the process. Highly recommend!

Vince Hash

5

2026-05-29T05:34:10.862Z • Google

Michael's team did a superb job on carpet as well refinishing the hardwood floors. He gave great recommendations on color coordination which I greatly appreciated.

Robin Rankin

5

2026-05-29T05:34:10.861Z • Google

We’ve used this company twice now, and each experience has been fantastic! Edward is wonderful to work with, and the installers, Teo and Raul, always do an amazing job. Their craftsmanship, professionalism, and attention to detail really stand out. We’re so happy with how everything turned out and wouldn’t hesitate to recommend them to anyone needing flooring work!

Alex

5

2026-05-25T05:34:10.938Z • Google

I cannot recommend Floor Coverings International of Houston highly enough. After the first flooring company I hired completely ghosted me—leaving me two weeks behind schedule with an open house only a few days away—FCI stepped in and absolutely saved the project. They understood the extreme urgency of my timeline, provided a fair and transparent quote, and immediately got to work. Not only did they deliver on their promises, but the work ethic and professionalism of the crew were outstanding. Thanks to them, I had beautiful new floors completed in time for the showing. If you want a company that is reliable, professional, and does the hard work, look no further!

debhelmantx

5

2026-05-06T05:34:09.124Z • Google

Highly recommend Kevin Design and Rafael for flooring installation. From start to finish, they were professional, responsive, and easy to work with. Rafael paid close attention to every detail and made sure the floors were installed perfectly and cleanly. The craftsmanship and quality of work exceeded our expectations. They showed up on time, worked efficiently, and kept the workspace organized throughout the project. The finished floors completely transformed our home and gave it a much more modern and elegant look. We truly appreciate their honesty, hard work, and dedication to doing the job right. If you are looking for a trustworthy flooring installer who delivers high-quality results, Kevin Design and Rafael are an excellent choice.

NGUYEN THANG

5

2026-04-29T05:34:09.78Z • Google

I am extremely pleased with my new stair runner from FCI! Customer service, communication, and installation were all amazing. I would highly recommend this company!

Katharine Glover

5

2026-04-25T05:34:08.936Z • Google

The owners Mike and Kim and our design specialist Edward have taken the absolute best care of my wife and I with two complete floor insulations in our house! They go above and beyond from start to completion of the project, always keeping us up to date at each stage in the process. Their installers are such kind and respectful people and do an incredible job and work hard and really fast while paying special attention to detail. The biggest compliment we got when selling our home was the beautiful flooring. I believe that was a huge piece to get our home sold quickly. We couldn’t be more happy with everything they all did for us! I wholeheartedly recommend them to everyone that brings up the topic flooring! Thanks Mike and Kim and Edward for all you do!

Patrick Wilson