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4.89
42585 Reviews
5 Stars
40574 Reviews
4 Stars
914 Reviews
3 Stars
181 Reviews
2 Stars
178 Reviews
1 Star
738 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2025-10-02T05:34:15.75Z • Google
After 7 weeks, we have thoroughly enjoyed our new floors, without reservation. Floor Coverings assured me they could meet our extremely tight timing between moves out and our move in, and they delivered. Laurie Hinton came with plenty of samples and solid recommendations regarding material and colors based on our needs and preferences. She won us over with her personality and energy, and we quickly reached a consensus. Alex managed the installation which was flawless. This is our second time in 10 years to work with Floor Coverings International. They’ve maintained an excellence that makes them a pleasure to work with.
Steve Corey
5 2025-10-02T05:34:15.75Z • Google
We had a wonderful experience with Floor Coverings International! John came to our home and began the process for us. We had our hardwood floors refinished & new carpeting in our downstairs area. John, their design associate, met with us. He was enormously helpful & knowledgeable. The floor refinshers were very professional & did a beautiful job. The carpet installers also did a great job. The work was all completed in a timely fashion & with little mess. We would definitely recommend Floor Coverings International!
Sharon Kelly
5 2025-10-02T05:34:15.75Z • Google
We are absolutely thrilled with our new carpeting from FCI! Jay, our salesperson, was exceptional being personable, responsive, and knowledgeable of their many products. We particularly liked the fact that he came to our home. They installed wall-to-wall carpeting in our living room/dining room and bedroom. They removed carpeting from the stairs to the 2nd floor and replaced it with new treads and a runner. The carpet installers were magical - I defy anyone to find a seam. Everything looks wonderful! It was one of the easiest projects we've done because promises were made and kept, with timing being spot on. Thank you FCI for a great job.
Judy Lococo
5 2025-10-02T05:34:15.75Z • Google
What an amazing team. 10/10 communication and executing with excellence. They came to our house, great selection, quick delivery, very motivated team and finished ahead of schedule for our family and animals.
Sierra Wilde
5 2025-10-02T05:34:15.74Z • Google
Floor Coverings International is a strong, reputable company, and they do excellent work for fair prices. Ben and his team at FCI have been GREAT to work with. Their mobile showroom is a game changer, too, bringing thousands of samples to your home or business. Additionally, they're a family-owned operation. I have come to know them personally, and trust their character implicitly. Accountable pros, and outstanding service providers. If you're looking to update your floors, you're in the right place.
Greg Ernst
1 2025-10-02T05:34:15.749Z • Google
Reckless driving! One of their vans pulled out into traffic forcing everyone to slam on brakes almost causing an accident on Buford Highway because they were impatient ! tag number TGL 3333
Jasmine Peters
5 2025-10-02T05:34:15.749Z • Google
The whole team there went above and beyond our expectations! We had actually made a purchase at a big box store. After measurement discrepancies and many delays, we canceled and looked for another company to use. Their price was comparable, PLUS they did everything! The big box store required us to move appliances and lift and reset the toilet and a few other things. The installers, Daniel and Sammy, were so pleasant to work with and did a beautiful job!! When they left, all furniture was properly replaced, and we were ready to just reset small items! We couldn’t be more pleased, and will use Matt Moten and Floor Coverings International for any other flooring & carpet needs.
Nancy Parks
5 Lauren Doucette2025-10-02T05:34:15.749Z • Google
5 2025-10-02T05:34:15.749Z • Google
Bo, Lainie and their team were a dream to work with! They paid attention to detail, thought of things we didn’t even think about and educated us so we could make the best decision. The best part, they came to our home so we could see all the flowing options with the different lighting throughout the day and with our furniture/paint! We are so happy with the results. getting new flooring can be a complete nightmare, but they made the entire process a breeze. I will recommend Bo and Lainie to all my friends, family and neighbors!
Sarah Schierkolk
1 2025-10-02T05:34:15.749Z • Google
Reckless driving! One of their vans pulled out into traffic forcing everyone to slam on brakes almost causing an accident on Buford Highway because they were impatient ! tag number TGL 3333
Jasmine Peters
5 2025-10-02T05:34:15.749Z • Google
Alan and his team did an excellent job on our stairs. If you want an honest, professional, and reasonably priced flooring company — you’ll get it here!
Rainee Milton
5 maria parker2025-10-02T05:34:15.749Z • Google
5 2025-10-02T05:34:15.749Z • Google
Greg Costello and his team of installers were great, Greg actually came to my job to show me samples. His team was professional, fast and curtious. I’d highly recommend Floor Coverings of Cherokee for your next project.
John DeMartino
5 2025-10-02T05:34:15.749Z • Google
Working with Floor Coverings International was a great experience. Right from the very first visit, Evan was the consummate professional, answering all my questions and walking me through flooring options. The first estimate came to me in record time, and he followed up diligently without being overbearing while I made my decision. The actual installation itself went very smoothly, and the customer service was excellent. Highly recommend.
Michelle Gollapalli
5 2025-10-02T05:34:15.749Z • Google
We had a wonderful experience with this company. The owner, who was very helpful and kind, came out to look at our project and gave us a price. We needed a backsplash that went around a very long counter. The person who did the job was polite, did a fabulous job, and cleaned up after himself. The owner followed up to make sure we were happy with the job. We will use this company again. Highly recommend!
Diane Churchill
5 2025-10-02T05:34:15.749Z • Google
Floor Coverings International has a wonderful team that delivers exceptional floor installation and customer service, I'm very satisfied with their outcome intalling my new Mohawk LVP I would definitely recommend them without hesitation they are simply the best in every way including affordability thank you very much to their entire team!!!
charley boy
5 2025-10-02T05:34:15.749Z • Google
This is an unusual review because I am not YET a customer of FCI. The architect designing our kitchen remodel met Resa when we were investigating Marmoleum. I panicked when the contractor appeared to be doing a poor job with the installation. I called Resa to see if she had any suggestions or whether i needed to find someone else to install. She was going to be in our area and offered to stop by and see the space and the product. In just a few minutes she was able to assure me that all was not lost and that it could be fixed. She gave me the confidence to find the installation video on line, send it to the contractor with the request that he watch, and then when he returned, i insisted he take up the first attempt and start over. Tonight the floor looks great and I'm really pleased. I can't thank Resa enough for her interest in my success even though i was not her customer. This is a special quality and because of that i will definitely start my next flooring project with FCI. It's a good company to know about.
Carol Powell
5 2025-10-02T05:34:15.749Z • Google
Great service! From beginning to the end, we were very happy with the process. Top notch installers, beautiful work, professional and hard working. I would highly recommend!
Jeannie Song
5 2025-10-02T05:34:15.749Z • Google
My wife and I couldn't be more pleased with this company and the exceptional job on our new floors. Chris was so patient with my wife while she was picking out the floors. Chris even made a second trip back when my wife thought she wanted a different color. Chris and Katie came often to oversee every step of the process making us feel like we were more than valued customers. Their dedication, professionalism and personal attention to our needs made us feel like we were family. Chris and Katie went above and beyond their professional duties to please us. The installers were also hard working, thorough and completed the job to a level that exceeded our expectations. Moreover, we couldn't be happier with their cleaning service that left our home in an immaculate and pristine condition. Now all we have to do is sit back and admire our elegant new floors.
Anthony Maddaluno
5 2025-10-02T05:34:15.749Z • Google
Who is very pleased with my floors
Diane Torch
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