Southeast Knoxville, TN Reviews

Average Rating

4.93

176 Reviews

5 Stars

173 Reviews

4 Stars

0 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

3 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

176 Reviews

  • 5

    2026-04-15T05:34:08.79Z Google

    These guys did an excellent job in refinishing and matching adjacent wood floors. We Can certainly recommend them!

    John McMichael
  • 5

    2026-04-15T05:34:08.791Z Google

    The team did a great job. We love the refinished hardwood floors. Showed up when they were supposed to and met all the deadlines. We had two rooms that had separate stains originally that didn't match up and now the whole house looks the same. We absolutely are in love. Highly recommend floor coverings international of Southeast Knoxville.

    Rebecca McMichael
  • 5

    2026-04-14T05:34:09.35Z Google

    Robin is great! Extremely knowledgeable, helpful, and honest. Highly recommend this company to anyone looking for flooring.

    Iris Lawrence
  • 5

    2026-04-08T05:34:09.328Z Google

    The installer crew was respectful of our home, quiet and worked all day until the install of our new carpet was completed. We didn’t make our choice based on the price we made the choice based on Robin spending time with us and explaining all the options we had showing us different samples. We highly recommend floor coverings international of Southeast Knoxville and will use them again when the time comes to get Our other floors replaced.

    Andrea gregg
  • 5

    2026-04-01T05:34:11.593Z Google

    THANK YOU SEAN for pulling a miracle by locating our tile that needed to be replaced and then somehow getting it to us within 72 hours because our project was urgent. I truly appreciate it!!

    Jeannie Hofstetter
  • 5

    2026-04-01T05:34:11.593Z Google

    Robin and the crew was outstanding. He came in with the mentality to bless us with new floors and he did. He was honest and showed great integrity instead of just trying to sell us something. He was patient and made us feel comfortable until we were ready to make a decision. The installation took only 2 days. We thought it was going to take 2 weeks. Our Luxury Vinyl Floors look amazing and we sleep so much better knowing that our house was taken care of. The installers were very respectful with our home and as kind as it could be. Definitely recommend Floor Coverings International for all your flooring needs. Thank you Robin!

    james moore
  • 5

    2026-03-31T05:34:06.868Z Google

    100% recommend to anyone getting there floors installed or replaced. Great pricing and outstanding craftsmanship.

    Jack Henderson
  • 5

    2026-03-28T05:34:09.923Z Google

    I cant say enough good to describe my experience with these guys. From the onsite meeting /estimate with Robin Haffer to the actual installation with Jeff. Robin took his time to make us feel comfortable with the process and explained in detail what the process would be. As well as the courtesy visit to inspect the project the next morning after it was completed. We felt as if he was doing our project as a friend! Jeff was our installer. He showed up on time every day and did an excellent job! Couldn't ask for more. Let me say this is a 55 year old house with original oak hardwood in it. It had some pretty bad spots in it as well ad some bows in the floor itself due to our house “settling” over the years. I would challenge you not to think these were brand new floors. And he cleaned up as if he had never been there. You can’t go wrong with these guys!!!

    Rick Russell
  • 5

    2026-03-26T05:34:09.633Z Google

    Very nice people to work with as we started our quest for carpet. All were great in their capacity, including the installers.

    Lynn Davis
  • 5

    2026-03-16T05:34:26.662Z Google

    Could not ask for much more from Floor Coverings International. Robin was incredibly knowledgeable and helpful with questions and opinions and options. He was always on time for meetings and easy to work with. We bought a 75 year old house with some major stain issues on the oak floors. Robin’s refinisher, Jeff, was able to pull out the stained planks and feather in new ones. If you didn’t know where the feathering took place you wouldn’t know it was even done! Fantastic job that was finished early. We got multiple bids and Robin was the low bid. You can’t go wrong with Floor Coverings International.

    Joe Millsaps
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