South Central TN Reviews

Average Rating

4.89

172 Reviews

5 Stars

164 Reviews

4 Stars

2 Reviews

3 Stars

3 Reviews

2 Stars

1 Reviews

1 Star

2 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

172 Reviews

  • 5

    2025-09-28T05:34:23.998Z Google

    I was referred to FCI and Clayton by a fb friend. I called him and he was prompt to respond, prompt to come out and measure and share with me what all they offered. From start to finish i was very happy with my service. Competitive pricing and great service. My furniture was moved upon carpet install and the workers did a good job of placing my furniture back the way it was. Overall I was very happy with my service. Would recommend 👌

    Laura Cullen
  • 5

    2025-09-24T05:34:11.72Z Google

    It’s not too often that I’m elated with a company or service, but that’s exactly my experience working with Clayton and his team. Clayton came out to my house for measurements and with carpet samples, gave an extremely great price that is unmatched, kept me updated on the process, and did a fantastic job with the install! I don’t leave reviews much, but their work definitely deserves recognition and couldn’t recommend them more! Very satisfied!

    Ron Howell
  • 5

    2025-08-19T05:34:13.724Z Google

    Scott was great to work with. He brought tons of samples and talked me through the options giving me his honest thoughts and opinions. Never once did I feel like he was "selling". Once the flooring was selected he got us on the schedule quickly. They were able to complete the work in just 1 day. I haven't ever seen a crew hustle like this one did, they were fantastic. Very respectful of our house and the fact that we had recently had it painted. They cleaned up after themselves every step of the way. I highly recommend Floor Coverings International!

    Caroline Edwards
  • 5

    2025-08-19T05:34:13.722Z Google

    Mannn! What a crew! Fast, thorough, and professional. The owner and office staff make it easy for you to choose and pay, and get your house done ASAP. Altogether great work and experience!

    Amber Jones
  • 5

    2025-07-24T05:34:10.736Z Google

    Floor Coverings International took the carpet out of our master bedroom, walk in closet and office and replaced it with a Shaw LVP that perfectly matched the LVP in the rest of the downstairs. The crew that did the work did it all in 2:15 min! This included moving furniture, taking out the carpet, installing the LVP and the toe molding along the base boards. Very professional and outstanding results. You can’t even tell where they laced the existing LVP into the office and master bedroom from the hallway. The whole experience from contacting Scott to the finished product went effortlessly. I highly recommend FCI for your flooring project. Thank you Scott and team. When it’s time to replace the carpet upstairs, I’ll be reaching out to you.

    Daniel Maloney
  • 5

    2025-07-24T05:34:10.732Z Google

    Scott and his team are top notch professionals! Our home – built in the late 90’s – had original hardwood floors in the main living areas, except for the great room which had old carpet that we wanted to replace with new wood. Scott’s team pulled up the carpet and then laced in brand new white oak flooring to match the original planks. After sanding, they added a clear finish that Scott recommended for a clean, modern look—it’s amazing! Creates an entirely new look and feel to our home and we couldn’t be happier with the finished product! They also recarpeted all the bedrooms which turned out awesome. Scott was meticulous, followed through every step of the way and oversaw the entire project daily. Highly recommend!!

    Oncore Dana
  • 5

    2025-07-17T05:34:09.514Z Google

    Paul Freas
  • 5

    2025-07-03T05:34:11.865Z Google

    Scott Grisham was accommodating throughout the entire process. He and his crew did a great job on our floors!

    mick nantell
  • 2

    2025-06-26T05:34:10.42Z Google

    They destroyed the brand new paint job in our house and gouged the walls in some areas. I expected a little stuffing on the baseboards but it's EVERYWHERE. I mean the tops of doors are ripped up, our new stair railing that had just been painted. We brought this up when the owner(?) showed up to collect payment and he didn't care. The carpet seems to be good quality and is installed well to the best of my observation but I don't understand how they get away with destroying people's walls and trim with no consequences. We won't be recommending them to anyone. The account is under Baker. Why would I reach out? I pointed out the issues and was dismissed?

    Kiki Bibi
  • 5

    2025-06-25T05:34:30.95Z Google

    They did an amazing job on my floors! The owner is real professional! I left on a Thursday and came home on Monday to brand new floors! Highly recommend!!

    Lisa Travers
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