Middleburg Heights, OH Reviews

5

2025-03-29T05:34:15.724Z • Google

I would highly recommend this company. Our floors turned out beautiful. Brian made the process seamless from start to finish. The entire team has been wonderful. We couldn't be happier with how the floors turned out.

Maria Hocevar

5

2025-03-07T05:34:17.774Z • Google

Professional install team! Really appreciated the expertise and recommendations from the full team! Highly recommend!!!!

Marie Carney

1

2025-02-23T05:34:14.854Z • Google

My parents had work done with the Middleburg Heights FCI. While they sell themselves as family owned and operated, they treated them disrespectfully and made the process difficult on my aging parents. Communication was poor, the install was sloppy, and when we asked simple questions, the owner Dave snapped at them and made my mom feel very uncomfortable. My dad said he never knew what to expect from one day to the next. They would treat them well, only to be angry or upset the next time they talked. Now we have issues with the floor coming apart but they are too afraid to call to get it fixed, so I had to hire another contractor to come in and make it better. I wouldn’t recommend this company. They are too volatile to deal with.No hard feelings. Just sharing.

Omar Little

5

2025-02-22T05:34:12.074Z • Google

Wonderful experience from salesman to installation. Very professional and respectful. We are LOVING our new carpet! I highly recommend!

Patty Engel

1

2025-02-13T05:34:12.486Z • Google

My parents had work done with the Middleburg Heights FCI. While they sell themselves as family owned and operated, they treated them disrespectfully and made the process difficult on my aging parents. Communication was poor, the install was sloppy, and when we asked simple questions, the owner Dave snapped at them and made my mom feel very uncomfortable. My dad said he never knew what to expect from one day to the next. They would treat them well, only to be angry or upset the next time they talked. Now we have issues with the floor coming apart but they are too afraid to call to get it fixed, so I had to hire another contractor to come in and make it better. I would not recommend this company. They are too volatile to deal with.No hard feelings. Just sharing.

Omar Little

5

2025-02-13T05:34:12.465Z • Google

The carpeting team and engineered hard wood flooring team were great. The owner (Dave) and the teams addressed any concerns I had without hesitation. Because of time constraints on my end, it was difficult to make this installation happen but they could not have been more patient. I would highly recommend Floor Coverings International. They went above and beyond and the flooring looks great.

Sandy Deem

1

2025-02-09T05:34:11.463Z • Google

My parents had work done with the Middleburg Heights FCI. While they sell themselves as family owned and operated, they treated them disrespectfully and made the process difficult on my aging parents. Communication was poor, the install was sloppy, and when we asked simple questions, the owner Dave snapped at them and made my mom feel very uncomfortable. My dad said he never knew what to expect from one day to the next. They would treat them well, only to be angry or upset the next time they talked. Now we have issues with the floor coming apart but they are too afraid to call to get it fixed, so I had to hire another contractor to come in and make it better. I would not recommend this company. They are too volatile to deal with.

Omar Little

5

2025-02-08T05:34:12.439Z • Google

Absolutely thrilled with new flooring. Professional, clean and installled timely. Salesman Brian was most helpful in floor choice

Judy Avery

5

2025-02-05T05:34:12.05Z • Google

My wife and I are very happy with our recent carpet work . Dave and Ali explained everything ànd stayed with us till the end. Installers were very nice. They cleaned up after and everything was put back in the same place. Thank you all at FCI.

MADHU PANDYA

5

2025-02-02T05:34:12.498Z • Google

My husband and I are very pleased with our new carpet in our upstairs and closet . It’s so soft and color is perfect with our decor. Will definitely tell friends and family!

Bob Ohmer