Strongsville, OH Reviews

Average Rating

4.88

147 Reviews

5 Stars

141 Reviews

4 Stars

2 Reviews

3 Stars

0 Reviews

2 Stars

1 Reviews

1 Star

3 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

147 Reviews

  • 5

    2026-09-11T05:34:11.46Z Google

    We had a wonderful experience. John was helpful and knowledgeable. Our installers Jose and Andreas were prompt and left our home clean. I received a check-in after the install and another check-in a week later. Cannot recommend FCI enough. Excellent experience.

    Erin Lamb
  • 5

    2026-08-29T05:34:13.083Z Google

    This is the second flooring store in Strongsville that we have dealt with since June. This is now the only flooring store in Strongsville with which we want to deal. Everything is first rate, selection, availability, scheduling, contractors and customer service. They come to your home with samples and sales reps are very knowledgeable and helpful. We were under some time constraints and the project was ordered and completed in two weeks time as was mentioned as the time frame when we placed the work order. No need to look elsewhere when Flooring Coverings International has everything you need at a good price. We worked with Brian and Michael, highly recommend both.

    Mary Walker
  • 5

    2026-08-26T05:34:10.858Z Google

    Floor looks great and installers were awesome. Great job!!!

    Tom Elias
  • 5

    2026-08-21T05:34:13.041Z Google

    They were quick and efficient! The process was easy and the carpet looks great

    Thomas Hagenbaugh
  • 5

    2026-08-14T05:34:10.42Z Google

    They did a great job, good pricing, easy to work with.

    Dave Oskim
  • 4

    2026-08-05T05:34:09.563Z Google

    LVP flooring was installed in our business office space. The flooring looks great. However, FCI fell short on communication and fixing finishing items like thresholds and cove base that lifted from the walls after the installation to fully complete the job.

    Kathleen Herod
  • 5

    2026-07-25T05:34:09.315Z Google

    I had a great experience with Michael and Brian at Floor Coverings International's Strongsville location. As a Realtor, my client's home had an unfortunate incident where the flooring was damaged weeks before closing. I explained the situation to Michael, and Brian was on it, finding a similar flooring, measuring, ordering and installing in a week's time. Floor looks great and we will close on time. Outstanding customer service!

    Ann Schleckman
  • 5

    2026-07-01T05:38:22.434Z Google

    Excellent flooring company: Knowledgeable and experienced staff; polite and flexible management! Company keeps their promices!

    Vitalis
  • 5

    2026-06-29T05:34:09.14Z Google

    I just wanted to let you know that your carpet installers did a fantastic job. They were very professional and answered any questions that we had during and after the installation. They treated our furniture like it was their own and put everything back where it was when they were done. I would recommend them for future installations. The carpet definitely met our expectations and we look forward to working with you again when we update the flooring on the first floor of our home later this year. Thanks again for a stress free installation of a great carpet.

    Sharon Barto
  • 5

    2026-06-26T05:34:07.277Z Google

    Floor Coverings International (FCI) was an absolute pleasure to work with. We had a very tight timeline for carpet installation and on short notice they were able to accommodate our schedule. The installation team that came was not only excellent at their work, they went above and beyond in helping us to troubleshoot a few flooring questions/concerns. We would highly recommend FCI, their work and customer service is outstanding

    Mom Hess
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