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About Us

The Stars of Flooring are at your service

Shining ratings for good reasons

A girl and her dog sitting on a carpet
Expertise

Our experts take the guesswork out of the process so you can focus on recognizing your vision. They know about trending and timeless styles and are well-versed in different needs relevant to your life.

Nice floors in a mudroom area
Quality

We know the quality, source, performance, and durability rating of every flooring option we carry. No matter what you are looking for, we have options that will fit flawlessly.

A dog napping on the floor
Peace of Mind

When you choose FCI, you'll receive comprehensive service. From your consultation and installation to your follow-up appointment and future purchases, we will always work to make your life stress-free.

An FCI employee standing by a company van
Guidance

Navigating flooring options can be complex. That's why we educate you throughout all stages of your flooring journey. We want you to feel confident in making informed decisions about your home.

We promise

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To earn your trust

Our highly personalized customer experience is built around your needs and instills confidence. With our transparent pricing structure and detailed, comprehensive proposal, there are no hidden fees, and our post-installation inspection and follow-up ensure your happiness.

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To put you first

We know that you and your project are unique and with that comes specific priorities. We strive to be as convenient to you and your home as possible, making your flooring experience easy and predictable.

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That you will be 100% satisfied

You deserve to feel pride in your home. After our team installs your new flooring, we will return there so our professionals can evaluate the performance of your floor and be sure you are pleased. Our continued commitment to your product satisfaction is a service standard FCI is known for.

Our local team can bring your vision to life.

Rave reviews

4.89
Avg. Rating

"Phenomenal customer service from beginning to end. The follow up was phenomenal. I am NEVER going anywhere else for tile or flooring. I called FCI for a 2nd opinion after getting a bid for a tile repair that felt really high. It turns out, the original bid misdiagnosed the actual issue and after examining the tile in that bathroom and another that had a similar issue, FCI made the repairs for 20% of what the original bid was. It's nice to have contractors I can trust. I'm already referring them to anyone in my network who needs it. Also notable, as a franchisee-owned business, the owner is involved. He personally came to the initial visit with his team and personally followed up afterwards. I'm in the franchise industry, and can tell you that that kind of involvement means quality work is going to be done. A+. I wish I could give more stars."

Scott B

"I highly recommend. Extremely responsive, If not a fit will recommend somebody else. Highly impressed With Ryan. He bring care value and passion Toni project. I highly recommend you reach out to this company to see if your needs bad match what they can do. Great news they are supportive extremely understanding I highly recommend them. They bring value to every project."

Mark H.

"Wes at Floor Coverings International is fantastic! The flooring options are top-quality with beautiful styles to choose from. Outstanding customer service and great value — professional, helpful, and truly cares about his customers being satisfied. Highly recommend him and the team!"

Indica Martin

"Very happy with our flooring project. The team helped us removed the old tile, and leveled our old floor with great efficiency and price. Communication was great and project was completed on time and well achieving our expectations!"

Nicole Cheng

"We found that Kimberly and Lisset were both very helpful, truthful, and knowledgeable about their products leading up to our decision. Their team was wonderful with the installation so we're very happy."

Dale Butler

"Pete saved me from making a flooring mistake and was able to recommend some solid colors and options for both tile for our steam shower and flooring for our basement project. Great to work with and truly have your best interests in mind."

Matt Tonner

"I had an amazing experience with Floor Coverings International in Hillsborough! Steve and Katie were wonderful to work with. Katie coordinated everything perfectly — she was on-site the first day to oversee furniture removal and checked in daily to make sure every detail was handled. The crew was professional, neat, and on time. When a small leak appeared behind my toilet, Katie immediately got a plumber out and kept the project on track. The team that handled the sanding provided stain samples and did a beautiful job matching the stairs to the new floors. The base moldings and finish work were flawless. The entire process was seamless, communication was excellent, and the quality of craftsmanship was outstanding. I absolutely love my new floors and highly recommend them! Thank you so much!! You guys were awesome!"

Cynthia Fowlkes

"We recently had the pleasure of working with Floor Coverings International. We were supposed to get started around 10am, but they had some unfortunate events take place. With a few obstacles in their way Alex still managed to get two guys from another job to come out and take care of our home. My wife and I were in a serious time crunch as we have a new baby due in a couple weeks and Alex knew how important it was to us to get this taken care of. My wife and I give a Huge thanks to him for making it all work out. Not to mention the two great guys who came out and did a FANTASTIC job. What a difference new carpet makes in your home. If you’re not using this company for flooring, you’re using the wrong company. We are very happy with how everything turned out and now have brand new carpet for our little ones to crawl on. Thanks again to everyone involved."

Kyle Ader

"Very good and smooth flooring experience. They help you purchase the wood, drop the wood at your place three days before installation, move big furniture out of the way, remove the old carpet and install the flooring! You don’t need to worry about anything. Just hand it off to them completely! They finished my two rooms beautifully within one day. Really nice people and overall great service and quality too! The pricing is also fairly reasonable for me, especially that I don’t want to do anything myself. I guess you can find cheaper options out there but not as hands-off or secure. They also give you proper contract to sign with warranty, and you can pay through card. These made me feel secure."

Eva W

"Amazing service! I purchased new carpet for multiple rooms and it was so easy. They came to me, even found additional swatches and it was installed much sooner than expected! Would highly recommend!!!!"

Michelle lynn

"Working with FCI was a great experience. They came to our house to measure and go over options which was very convenient. Then once we decided on a floor, the project was quick and efficient. The team did a great job installing and following up with how things were going. Would definitely use them again."

Nick Brusch

"Best flooring company! I have used them Twice!!!! Always timely, professional and honest!"

Debra Rhame

"This was a great experience with a knowledgeable, and trustworthy company and very competent craftsmen. They gave us great value for a fair price in a very timely manner. Highly recommended!!"

Stephen Caldwell

"Always a great experience working with Floor Coverings International. It’s rare to have a partner that delivers great service consistently. Thanks Sally and team for another great project!"

Justin Satterwhite

"Great experience from start to finish. Brieann was helpful in selecting the new flooring. Kevin did a good job as project manager checking in regularly and Omar and crew did a great installation. Product looks good and we are happy with the results. Would recommend FCI for a personalized experience at a very fair price."

Brian D'Souza

"We love the new floor. The crew did a great job and definitely would have them out again if needed. I recommend them way over competition out there. Communication was great and they did what they said."

Craig Baker

"Floors turned out excellent, the crew was very professional and worked very fast, craftsmanship is also excellent. Would highly reccomend!"

Seth Bays

"Greg and Kelly were great to work with. We had both carpet and engineered hardwood installed in our home. Their installation teams came out on schedule and did a very good job on the install. The floors look great. We had one minor issue with the toe molding that we discovered the week after the installation. Greg had one of the installers back to address the issue in just a few days. It's nice to work with a company that backs their work"

John Lyon

"Our experience with FCI was great. We liked how Evan took the time to explain things to us and show us different flooring options. Evan was great to work with. The installers were professional and worked fast on demo and install. We had LVP installed on our main level and are loving it so far."

Marley Wirth
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How it works

  1. Request an in-home consultation on our website and we'll schedule an appointment that works for you.

  2. Our Design Associates will look at options in your home and help guide you to the best solutions.

  3. After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.