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Average Rating

4.94

543 Reviews

5 Stars

527 Reviews

4 Stars

10 Reviews

3 Stars

2 Reviews

2 Stars

0 Reviews

1 Star

4 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

543 Reviews

  • 5

    2025-03-20T05:34:13.296Z Google

    Love the professionalism and knowledge of Pete and the installation crew. It’s exactly what I wanted, at a good price! I would recommend them to anyone.

    Jennifer Cartulla
  • 5

    2025-03-02T05:34:14.338Z Google

    I had my entire first floor done and was extremely satisfied with the work done. Joe was a true professional and the installer, Serge,was very courteous and did s fantastic job. I would recommend Floor Coverings International to all my friends.

    Robert Trueman
  • 5

    2025-02-28T05:34:11.683Z Google

    They know their craft. Refinishing wood flooring on time and on budget.

    Phil Davis
  • 4

    2025-02-12T05:34:12.64Z Google

    There was an issue with installation. Overall it was well done. Especially on a day below zero. However, a few door ways near the floor were nicked due to cutting to inlay flooring. also, thought there should be handout regarding care of new flooring. Otherwise very happy.

    Annette Morrow
  • 5

    2025-02-07T05:34:12.07Z Google

    Incredible work, my MIL loves her new carpet and Jose was awesome! Thank you so much!

    Samuel Whyte
  • 5

    2025-02-05T05:34:12.043Z Google

    Just had our second project with Floor Coverings International done in December. Everything was done on time before the holiday as promised. Serge has been our installer, his work has been second to none. Having known Shelly many years, she has always been the consummate professional. There was never a doubt what company to use for flooring. Looking forward to future projects.

    Lisa Wolfgram
  • 5

    2025-02-03T05:34:11.394Z Google

    Steven Petti
  • 5

    2025-02-01T05:34:13.126Z Google

    Joe's crew did a wonderful job re-carpeting most of our house in a short amount of time! We were impressed by their effort, and the result is beautiful. Overall great experience!

    Jonathan T
  • 5

    2025-02-01T05:34:13.126Z Google

    We just used Fliir Civering International to replace almost all the flooring in my mother’s newly purchased home. We wanted to ensure everything was handled so we didn’t have to remove any flooring, haul anything, or dispose of anything. They do it all at as part of their pricing. Plus, they’re great at showing all levels of flooring and showing what flooring carries the best pricing from the manufacturer at the time. We got a very good price for excellent flooring and all the cleanup. The installers were cordial and conscientious and did great work. This is the second time we’ve used them and had our cousins do the same. I highly recommend.

    Ann Vickers
  • 5

    2025-01-05T05:34:13.269Z Google

    I was very happy with floor covering. Very professional and prompt. I would highly recommend using them.

    Peggy Edmunds
  • 5

    2024-12-15T05:38:07.225Z Google

    I would highly recommend Floor Coverings International Mentor for any floor covering needs. We had more than 600 sq ft of carpeting installed and are extremely satisfied with the results. The design associate was very knowledgeable and professional, following up on the job from start to finish. The installers showed up when they said they would be there. They were very neat and careful moving furniture, etc. The installation was done perfectly and they cleaned up and removed all the debris and old carpet from the premises. I have no hesitation in recommending this company to my friends.

    Beverly Lee
  • 5

    2024-12-15T05:38:07.113Z Google

    We helped our parents move closer to us. The only thing needed in their new home was carpeting. We contacted Floor Covering International. It was great to have them come to us, with a van full of samples. We were able to spread the samples on the floor and see the carpet in the exact light... with the color of the walls, etc. Soon we had picked the right carpet and it wasn't too long, the carpet had arrived and we were scheduling the install. They came out, were on time and did a great job with the installation. Parents love the carpet, the way it feels to walk on. We are so thankful for how easy they were to work with at Floor Covering International of Mentor. We dealt with Joe and Shelly, they were both great, very polite and professional.

    Tricia Scott
  • 5

    2024-12-15T05:38:03.73Z Google

    If you are tired of Companies you have to beg to show up, honor the work they say they will perform, and keep on schedule, this is the company for you! From day one Joe and Shelly had my back. Any issue I had, which were very few and small, were taken care of Immediately! I love the walk through Joe does with you to make sure you are 100% happy, before you submit your final payment. They are a higher end company, but the customer service made the price worth it! And the floors and back splash are beautiful!!

    tatonetti1
  • 5

    2024-12-15T05:38:03.73Z Google

    Shelly and Joe did a wonderful job. They are very knowledgeable, flexible, and kind. I started out wanting laminate. By the time we had the color selected, I changed my mind! Joe did not hesitate to go with the flow. 😊 I now have a beautiful berber carpeting with a very thick, comfy memory foam padding. Just perfect for my high traffic, slab floor familyroom. I am very pleased with my Floor Coverings International experience - start to finish! I highly recommend them for all your flooring needs.

    Sandy Van Camp
  • 5

    2024-12-15T05:38:03.729Z Google

    JoAnn B.
  • 5

    2024-12-15T05:38:03.725Z Google

    We are extremely pleased with the job that Joe and Shelly, from Floor Coverings International, did at our house. They were professional and honest and delivered everything that was promised! We are so happy that we chose them for our carpet and we will not hesitate to use them again in the future!

    Paul Siuda
  • 5

    2024-12-15T05:38:03.725Z Google

    Ann Byrne
  • 5

    2024-12-15T05:38:00.814Z Google

    We changed out ALL of our flooring after moving into our home last year. This was a major expense, so we were naturally nervous about picking the flooring company that would satisfy our need for both hard floor and carpet covering. Floor Coverings International fit the bill perfectly and we couldn't be more satisfied! They brought their mobile flooring show to our home to give us an opportunity to select flooring in the proper lighting that we would be living in, which was a great feature. Once ordered, the team coordinated the two installation jobs (one for carpet and one for hard floor) and they managed every detail. One note to mention, the installers were extraordinarily professional and moved all the furniture out and back to original places - no hassles! Each completed the projects on time. The sales team followed up with an inspection of the work to ensure quality. One small fix was needed and they arranged for the installer to be back within 48 hours and make the fix immediately. This can be a large investment, so it's important to trust the people you are working with. I feel very good about about the 5 star rating. I smile every time my feet hit the floor!

    Edie Phillips
  • 5

    2024-12-15T05:37:57.843Z Google

    Great company and an outstanding experience with using them for our project. I don't hesitate to fully recommend them and endorse them for all of your flooring needs. They have been more than professional, courteous and helpful in completing our project on time and at the agreed upon price. The tech crews were exceptional, service was outstanding and they made sure to work around OUR schedule. The finished job was as near perfect as possible and in addition, when I tried to pay the balance after the job was over, they would NOT accept it until the management made a Final Walk Through to inspect … who does that now??

    Bill Dozier
  • 5

    2024-12-15T05:37:57.83Z Google

    I'm extremely happy with my beautiful new kitchen floor! I was fortunate to find Joe after having a bad experience with another flooring company in the Wadsworth, Ohio area. Joe is honest, sincere, professional and was a pleasure to work with. Thanks again Joe!

    Tracey Tollefsbol

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