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Licking County, OH Reviews

Average Rating

4.89

44197 Reviews

5 Stars

42134 Reviews

4 Stars

936 Reviews

3 Stars

179 Reviews

2 Stars

182 Reviews

1 Star

766 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

44197 Reviews

  • 5

    2025-11-29T05:34:17.224Z Google

    Wow! What an amazing experience from start to finish. I had tile put in my house maybe 10 years ago but at time I could only afford to do the main areas, not the bedrooms. I contacted Preston and texted him a photo of what I had to see how close a match he could get. He texted me back a sample saying “I think this is close” it was the same tile! He and his crew were amazing to work with. We had one hiccup with a water leak that had to be repaired but they were extremely gracious and conscious about working with my schedule to get the remainder of the install completed. I highly recommend them!

    Laurie Vick
  • 5

    2025-11-29T05:34:11.085Z Google

    So happy to have met Michele- she was able to help me get a lingering project handled. I had an LVP stair tread that had cracked. They matched the color perfectly. Their installer was on time, kind, professional, cleaned up after himself and was highly skilled. He could have easily just installed the step but he corrected something the previous installation did to ensure it was a long-lasting repair. Thank you so much!

    Mariel Gniewoz-Weiss
  • 1

    2025-11-29T05:34:11.084Z Google

    FCI tried to overcharge my insurance company for work they didn’t provide. When I told them, they refused until I had to get my insurance manager involved. They are overpriced and the sample flooring are outdated & doesn’t match the actual color. The installers were great & does decent work but Tradespro not trustworthy

    Nadia
  • 5

    2025-11-29T05:34:11.084Z Google

    The workers were very professional and courteous. The work was done in a timely manner. All in all we were very satisfied and would highly recommend them.

    Ray Nancy
  • 5

    2025-11-29T05:34:11.084Z Google

    I can’t recommend Floor Coverings International of Southeast Dayton enough! They recently did the flooring in my home, and the entire experience far exceeded my expectations. Their Mobile Flooring Showroom® made choosing materials incredibly simple — being able to see every sample right in my own space took the guesswork out of everything. James, Jeremy, and Eric were phenomenal from start to finish. Truly a group of great guys — professional, knowledgeable, respectful, and clearly passionate about what they do. They walked me through every step, answered every question, and made sure I felt confident in all my choices. When installation day came, they worked efficiently, treated my home with care, and delivered work that was absolutely flawless. The finished product completely transformed my space. The quality is beyond anything I expected, and you can tell these guys take pride in their craftsmanship. Even after the job was done, they followed up to make sure I was happy — something you don’t see often these days. If you’re looking for new floors, don’t waste your time comparing a bunch of companies. Floor Coverings International of Southeast Dayton is the company to call. Between the quality of the floors, the smooth process, and the incredible team — especially James, Jeremy, and Eric — they’re easily the best in the business. I’ll definitely be using them again and recommending them to everyone I know.

    Colton Curtis
  • 5

    2025-11-29T05:34:11.084Z Google

    Phil Haan
  • 5

    2025-11-29T05:34:11.084Z Google

    Floor looks amazing. Service good as well. Responsive staff.

    Shannon Golub
  • 5

    2025-11-29T05:34:11.084Z Google

    From the sales to management to people I spoke to on the phone, the experience was great! The crew that laid the floor did a wonderful job and the floor looks great.

    Beth Williams
  • 5

    2025-11-29T05:34:11.083Z Google

    It was a pleasure to work with the team at Floorings International. We are very happy with the installation of the engineered hardwood and the porcelain tiles. Anyone who has visited has commented on how great the flooring looks.

    Lora Chow
  • 1

    2025-11-29T05:34:11.083Z Google

    Horrible customer service. I asked their representative Peter a simple question about what the price is broken out by labor and materials and he gives me a smart ass response about me trying to save money and I should just do the job myself. Ok, no problem chief. I do not recommend this company for business or customer service. Horrible communication on the company’s part.

    Paul Hizon
  • 5

    2025-11-29T05:34:11.083Z Google

    It was a great experience from start to finish! They arrived on time and got straight to work! They moved the furniture, removed old flooring cleaned then installed new flooring & set the room back up as we requested. They even finished the job quicker than expected. We would definitely recommend them!

    Marcelle Biega
  • 1

    2025-11-29T05:34:11.075Z Google

    Ghulam Murtaza
  • 5

    2025-11-28T05:34:20.319Z Yelp

    Linda was superb. Her estimate was very reasonable. Then, she personally came out to our house to do some prep work for the installer. The installer was professional, prompt and courteous. He did a great job. Linda then came out later to make sure everything was done to our satisfaction. 5+ Stars!!!

    Mike
  • 5

    2025-11-28T05:34:20.319Z Google

    Courteous and very professional. We easily give 5 stars to all of the company's personnel, management and installers included.

    Joanne LaBrake
  • 5

    2025-11-28T05:34:20.319Z Yelp

    I have to say, Mark provided top-notch service from the onsite estimate. He arrived with several carpet and pad samples that best fit my needs after hearing that I have pets and babies. He carefully explained the pros and cons of each carpet, how to clean the carpet efficiently and I truly learned a lot from him. He also took the time to address a potential stair issue that had bothered me for so long. If possible, I am going to give FCI 10 stars! I highly recommend Mark and his company to everyone, and I believe you would have the same level professional service and product as I had.

    J L.
  • 2

    2025-11-28T05:34:20.318Z Google

    Some frustrations with materials being short, when it was time for billing, the deposit was wrong, and the promised finishing touches— like paint re-touches where the installers scratched the walls - were never done.

    Paul Mugane
  • 5

    2025-11-28T05:34:20.318Z Google

    We are repeat customers to FCI and had another great experience. Our finished basement flooded during the storm last spring. We couldn’t get any of the mitigation companies to respond. I contacted Dave Paeske and he came over the next day and arranged for Gama and Rico to remove the carpeting. They came back a few months later to install the new carpet. They did a great job and were very friendly/respectful. We definitely recommend FCI for carpet and luxury vinyl!

    Joanne Robinson
  • 5

    2025-11-28T05:34:20.318Z Google

    The entire team was great from start to finish! We’re so happy with the results and would 100% use them again for the next project!

    kaitlyn camp
  • 5

    2025-11-28T05:34:20.318Z Google

    Salesperson and workers were super nice and easy to work with. We love our new floors!

    Alison Eley
  • 5

    2025-11-28T05:34:20.318Z Google

    We recently redid the flooring in our den. We had reached out to a few local flooring companies. Ben from Floor Coverings International got back to me right away and I really appreciated his attentiveness. He was friendly and patient with me as I went back and forth and had a lot of questions. The entire process felt very organized, I always knew what was happening. The crew did a fantastic job, especially installing the flooring around an old stone fireplace. We are so happy with the results!! We plan to use them again for our next flooring job.

    Karen Rasmussen
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