Upstate New York Reviews

Average Rating

4.89

45661 Reviews

5 Stars

43529 Reviews

4 Stars

959 Reviews

3 Stars

183 Reviews

2 Stars

188 Reviews

1 Star

802 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

45661 Reviews

  • 5

    2026-01-29T05:34:08.17Z Google

    Shaun and his installers did a great job on the floors! Clients had water damage from a refrigerator ice maker line. FCI walked through options with my client and the LVP turned out great!

    Dave Ott
  • 5

    2026-01-29T05:34:08.17Z Google

    I had the opportunity to work with Stacia recently and the whole process was effortless. It was easy to remain in contact with any question I had, and received a response in a timely manner. I would absolutely work with her again and recommend her to anyone.

    Ty R
  • 5

    2026-01-29T05:34:08.17Z Google

    I highly recommend Bertha and her team. They were professional, knowledgeable, and attentive to my requests. They have a lot flooring options from hardwood to carpet and they ensure a seamless process from start to finish.

    Tyrone Alexander
  • 5

    2026-01-29T05:34:08.17Z Google

    I reached out to Floor Coverings International for a flooring estimate on a basement remodel, they were very prompt in responding and communicated well to schedule the appointment for the next day, for the appointment Heather was on time, organized and very knowledgeable she understood my requirements , took measurements and showed me materials for the flooring I want put in the estimate was ready in minutes and I am very satisfied with the entire process

    Neil Marini
  • 5

    2026-01-29T05:34:08.17Z Google

    Dan is great to work with. All of his people are courteous and professional. They take great care to clean-up when they are completed. We put hardwood floors throughout the house and combined those with existing wood floors. They sanded and stained to make everything uniform. The floors are now absolutely beautiful. Dan took a lot of time to assist with color selection and stain. I highly recommend!

    Nancy Magee
  • 5

    2026-01-29T05:34:08.17Z Google

    Greg and Kelly are great to work with! We are very happy with our new carpet from them!

    Lynn robinson
  • 5

    2026-01-29T05:34:08.17Z Google

    The whole team was great. Thanks for everything.

    Aaron Bellow
  • 5

    2026-01-29T05:34:08.17Z Google

    Floor Coverings Intl in Ogden was fantastic to work with. They brought the samples to us which led us to a faster decision than a showroom. The installers took great care of our home furnishings and wrapped up the entire install in a single days time. We could not be more pleased with the final result. 👍

    Harold Reimers
  • 5

    2026-01-29T05:34:08.172Z Yelp

    I just wanted to say a huge thank you to you and your crew! The new floors look absolutely amazing, and the installation was a complete success. We are thrilled with the results and how professional the team was. Thanks for a job well done!

    Nicole S.
  • 5

    2026-01-29T05:34:08.172Z Google

    Very fast and efficient. Elizabeth is great and works fast at your convenience. She was able to fit our complex in last minute and guys showed and showed OUT. Would recommend 100%

    Cis Sanchez
  • 5

    2026-01-29T05:34:08.172Z Google

    Heather was amazing. She had light conversation with my husband and me at the beginning of her arrival, but before she left, she made us feel as if she knew us. We were very comfortable with her and I feel that she was as comfortable with us. I look forward to continuing business with the company.

    Lurene Hunt
  • 5

    2026-01-29T05:34:08.172Z Google

    We are so happy we decided to work with Floor Coverings International for the install of runners on our stairs. Marty was wonderful to work with - prompt and responsive with all questions and inquiries. His team was neat and efficient on install day, and most importantly, they did FANTASTIC work. We're thrilled with the end product. Everything was cut and fastened well. Couldn't be happier.

    Lindsey
  • 5

    2026-01-29T05:34:08.172Z Google

    We recently had our carpet done by John and his crew and they did not disappoint! John did a great job from start to finish and helped us pick out a beautiful carpet that works perfectly for our house. I would recommend them if you are looking for a quick and stress-free experience!

    ashlyn perez
  • 5

    2026-01-29T05:34:08.171Z Google

    Brent was very helpful and definitely knew all about different kinds of flooring and installation needs. His team completed work in my house in a good amount of time and Brent was available and responsive thoroughout the install. I definitely recommend!

    William Murray
  • 5

    2026-01-29T05:34:08.171Z Google

    Floor Coverings International was a joy to work with , they listen to what we wanted in flooring, even priced matched some of their competitors estimates, allowed us to take our time to make our decision are not pushy . Installation was great the workers were kind and professional .We are very happy with the new flooring and our house is happy for the new flooring look .Highly recommend Floor Coverings International

    PITA Fleeson
  • 5

    2026-01-29T05:34:08.171Z Google

    excellent service from start to finish

    Shivani Thakkar
  • 5

    2026-01-29T05:34:08.171Z Google

    Murilo Amorim
  • 5

    2026-01-29T05:34:08.171Z Google

    Liz and team did a fantastic job updating our dorms at the Napa Valley Education Foundation's Discovery Campus!

    Amy Little
  • 5

    2026-01-29T05:34:08.171Z Google

    I couldn't be happier with our floors or say enough about how helpful and supportive Steven and the whole team was through the entire process. I was convinced we needed to replace our floors and was prepared for that expensive. But Steven and the Team's commitment to excellence, walked us through all the options and helped us decide to go the route of refinishing! This was a much more economical approach for us, and I am thrilled that Steven advised us on this option. The entire team supported us from tips for preparation through care of the floors after they were completed. This was a seamless and coordinated process!

    aime franco
  • 5

    2026-01-29T05:34:08.171Z Google

    We have worked with FCI twice in our home and would happily work with them again if we ever needed to. Their sales people and installers have been wonderful. Respectful, professional, kind, and safe. I’ve genuinely enjoyed having them in our home. In 2023 they installed stone core LVP in approx 3500 sqft in I believe 4 days and every inch of it looks incredible. The speed was doubly appreciated as our home was a fixer upper and uninhabitable due to the putrid floors the house came with. Most recently, we finished our bathrooms and our sales person, Jamie, and our installer, Ken, were fantastic. Informative, helpful, and all around good people.

    Emily Poe
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