Metro East Rochester, NY Reviews

5

2026-10-07T05:34:12.189Z • Google

We had our sunroom damaged by water and ice and had to get our floor replaced. Mike, from Floor Coverings International, came to our house, brought samples, talked us through what was best for our room, discussed installation options, and was constantly in touch with us throughout the project, even stopping by during the install to troubleshoot a tricky molding question. We are super happy with the end result and love our room even more than before! (And did I mention that their price was lower than another "respected" Rochester flooring company, who would never return our calls??) We will definitely recommend Floor Coverings to our friends whenever they need a new floor.

Chris Fall

5

2026-09-26T05:34:09.931Z • Google

Floor Coverings International did a wonderful job installing our new kitchen floor. The staff is very professional, thorough and knowledgeable. The job was affordable, completed in just 2 days and the floor is beautiful. I highly recommend Floor Coverings International!

Nina Ornt

5

2026-09-05T05:34:12.47Z • Google

Br Donnelly

5

2026-08-25T05:34:11.303Z • Google

Great experience getting a quote from Mike! He came prepared with not only carpet samples but also carpet pad examples unlike several other companies who came to us to give quotes. He really walked us through every option we were considering and even offered advice on DIY projects, I'd highly recommend this company for the service and price.

Ian Bridgman

5

2026-08-22T05:34:11.042Z • Google

Excellent installation; very professional. It was a big job with lots of moving furniture in three bedrooms and hallways. Everything was put back perfectly. Highly recommend them.

Mary Ann P

5

2026-08-17T05:34:10.23Z • Google

This was a wonderful company to deal with. It was easy to choose the exact products we liked. The installers were excellent and left the place spotless. Very professional!

Jane Corrado

5

2026-02-01T05:34:08.048Z • Google

Brian is top notch. Great communication and follow up. Installers were highly professional did an awesome job. I highly recommend as a smooth and easy process and new floor looks fantastic. Thank you

Steve Buchman

5

2025-12-28T05:34:10.126Z • Google

I am in favor of floor Covering when installing carpet. They are Reliable, professional, and deal with a job until the clients are satisfied. If you would like a company to deal with on a professional level and that will get the job done to your satisfaction. Contact Floor Covering.

Tamara

5

2025-12-27T05:34:19.185Z • Google

The communication was good. Was nice not to make a trip to an actual store to pick out the carpet. They came for initial consultation and carried lots of samples in the van. Walked them right into the house and I could see what carpet sample would look like right there in my room. The bound edges carpet piece for stairway looks real nice. Installer left the space cleaned up and was very nice. however the piece for upstairs landing and hallway had a wrinkle defect. So obviously this was the carpet manufacturers fault not installer or Floor Coverings International. Was glad that the installer did not go ahead and attempt to use or smooth, had professional sense to refuse it and alert the team. Rush order was made to get the piece in. They rescheduled came back on Dec 23rd. So was done just before thr holiday which was appreciated. Would use Floor Coverings International again and recommend for home carpeting.

Louise Andrews

5

2025-11-17T05:34:20.718Z • Google

Brian 💯 makes sure his customers are taken care of and happy with product and installation. Does a walkthrough upon completion to make sure everything is perfect. Robert was the best salesman. He also wants to make sure customers are 💯 satisfied. Excellent communication too. Installers did a beautiful job with our luxury vinyl plank flooring.

Carolyn Keady