Reno, NV Reviews

5

2026-03-22T05:34:19.062Z • Google

Anne Heggli

5

2026-03-16T05:34:26.668Z • Yelp

Michael, Oscar, Audrey, and everyone at Floor Coverings International went above and beyond for me, which was a palate cleanser after the contractor I'd initially hired and paid became nearly unreachable. When flood remediation was initiated (by a different vendor), I was told my floors would remain intact. They then promptly cut away a large portion of my floors, and since most of my home was that same flooring, the whole home needed new flooring. FCI promptly responded to my inquiry, and a had a vendor out two days later. Michael was kind and helpful, and brought samples in the flooring type and colors I was most interested in. He helped me choose flooring that was within my budget, provided a very conservative quote(compared to what I'd received from my contractor), and made sure I knew who would take over for him during his leave. Audrey was kind despite my myriad of questions and concerns, flexible in scheduling, and put my mind at ease over the items I wasn't able to get moved out. Oscar was consistently early for our scheduled meetings, communicated all necessary information, and checked in with me daily with photos and updates on their progress. My new floors were installed in less than a week, and Oscar has been in touch, ensuring my satisfaction, and even sending a team member back after the job was completed to make a few tweaks his trained eye noticed that mine never would had. Thank you FCI for taking most of the pain out of this process and helping my get home back better than ever!

Kim

5

2026-03-12T05:34:09.078Z • Google

Michael, Oscar, Audrey, and everyone at Floor Coverings International went above and beyond for me, which was a palate cleanser after the contractor I’d initially hired and paid became nearly unreachable. When flood remediation was initiated (by a different vendor), I was told my floors would remain intact. They then promptly cut away a large portion of my floors, and since most of my home was that same flooring, the whole home needed new flooring. FCI promptly responded to my inquiry, and a had a vendor out two days later. Michael was kind and helpful, and brought samples in the flooring type and colors I was most interested in. He helped me choose flooring that was within my budget, provided a very conservative quote(compared to what I’d received from my contractor), and made sure I knew who would take over for him during his leave. Audrey was kind despite my myriad of questions and concerns, flexible in scheduling, and put my mind at ease over the items I wasn’t able to get moved out. Oscar was consistently early for our scheduled meetings, communicated all necessary information, and checked in with me daily with photos and updates on their progress. My new floors were installed in less than a week, and Oscar has been in touch, ensuring my satisfaction, and even sending a team member back after the job was completed to make a few tweaks his trained eye noticed that mine never would had. Thank you FCI for taking most of the pain out of this process and helping my get home back better than ever!

Kim

5

2026-03-12T05:34:09.077Z • Yelp

Michael, Oscar, Audrey, and everyone at Floor Coverings International went above and beyond for me, which was a palate cleanser after the contractor I'd initially hired and paid became nearly unreachable. When flood remediation was initiated (by a different vendor), I was told my floors would remain intact. They then promptly cut away a large portion of my floors, and since most of my home was that same flooring, the whole home needed new flooring. FCI promptly responded to my inquiry, and a had a vendor out two days later. Michael was kind and helpful, and brought samples in the flooring type and colors I was most interested in. He helped me choose flooring that was within my budget, provided a very conservative quote(compared to what I'd received from my contractor), and made sure I knew who would take over for him during his leave. Audrey was kind despite my myriad of questions and concerns, flexible in scheduling, and put my mind at ease over the items I wasn't able to get moved out. Oscar was consistently early for our scheduled meetings, communicated all necessary information, and checked in with me daily with photos and updates on their progress. My new floors were installed in less than a week, and Oscar has been in touch, ensuring my satisfaction, and even sending a team member back after the job was completed to make a few tweaks his trained eye noticed that mine never would had. Thank you FCI for taking most of the pain out of this process and helping my get home back better than ever!

Kim

5

2026-02-27T05:34:09.922Z • Google

I needed the carpet replaced in my mom‘s home before we could put it back on the market. Bear came in with samples in his mobile show truck, which is amazing. Picked it out. Ordered it. Carpet was installed within a week and a half. It looks beautiful no hassles couldn’t ask for better.

Rhonda Wendlandt

5

2026-02-24T05:34:11.708Z • Google

They were very professional, timely and did a great job on our home and at the dental office I work in. I would definitely recommend them for future jobs.

Kristine Brazil

5

2026-02-18T05:34:12.205Z • Google

Excellent service Devon did an awesome job. I highly recommend the business for your floor needs

Danny Mendoza

5

2026-02-08T05:34:22.032Z • Google

Tyler and his crew ( Mike,Theo) did a fantastic job on our flooring and trim. The job was done very professionally and timely. I cannot begin to praise the work that they did and highly recommend them for anyone that wants a professional job. I am so pleased that I chose Floor Coverings International.

Ed Fallon

5

2026-01-30T05:34:11.888Z • Google

Sherry Stagnaro

5

2026-01-28T05:34:11.599Z • Google

FCI is the BEST! Bear and his team are reliable, Elisa in the business office is wonderful, and they do great work. 10/10 would recommend for any of your flooring needs!

Lauren Turbett