Westfield, NJ Reviews

5

2026-03-06T05:34:09.683Z • Google

Great experience with their professional and courteous staff and installers. Our carpet installation was completed on time and with skilled craftsmanship. Definitely recommended !

Anthony Di Maggio

5

2026-02-21T05:34:11.712Z • Google

I am beyond thrilled and pleasantly surprised about how a carpet runner installation could turn out. Thoroughly impressed. I'm very familiar with the construction industry, but this experience blew me away. I didn't know there was a place where I could have the convenience of one-stop shopping for home improvements without sacrificing quality and time. Normally, you're acting as your own general contractor, pricing out materials, then searching for the right installers, or sometimes hiring a separate general contractor when it becomes too overwhelming and time-consuming. This place does it all. I wanted to start small before diving into my extensive list of home renovation projects. Floor Coverings International came highly recommended, particularly the Westfield location. Matt arrived with carpet samples, photos of completed projects, and had the patience to answer all of my hundreds of questions. I truly felt at ease. My favorite answer from him was, "We handle all of that." Wow. It truly put my mind at ease to know that I didn't have to stress over scheduling more appointments to get quotes from installers after purchasing the materials. I also didn't realize that they offer so much more than carpeting and hardwood flooring. Scheduling was just as simple, and I didn't have to wait several weeks to begin this small project. Installation day arrives, and Ivan and his assistant go straight to work, measuring, binding, installing..... Katie is there to oversee that the project is carried out successfully and to meet my high expectations. She asked me about my specific preferences, which were details that I never would have thought of until long after this project was completed. While the stairs were getting worked on, I figured I'd ask Katie for a quote for additional services in the near future, since it was going well so far: Hardwood flooring. She inspected the shoddy work done to the home in great detail and explained everything to me along the way. We went down into the basement to see the underlay of the existing floors. Back upstairs, she lifted some floorboards to examine the original flooring that was covered up and measured the leveling of the original floors to provide an accurate calculation for the quote. She explained their timeline and process, moving furniture, etc. And again, I'm pleasantly surprised that this company can do ALL of this for me. The job was completed so efficiently, and Ivan and his associate cleaned everything up meticulously. I didn't waste an entire workday. Instead, I spent hours admiring the quality of materials and work that added value to my home. As I wait for the quote on the hardwood flooring, I now want to purchase a custom-sized area rug from them for the master bedroom. I'm excited to see how my house will transform once all of the renovations are completed. To me, it's about value: excellent quality for a reasonable price. Their efficiency is a bonus. It's no wonder they came highly recommended!

Lisa G

5

2026-01-28T05:34:11.601Z • Google

Highly recommend. They went above and beyond to make sure that I was satisfied with the job. I will definitely be using them again . My floor in my office is absolutely beautiful !

Brenda Acanfora

5

2026-01-27T05:34:09.038Z • Google

The ease of the process from first contact to installation was so easy. They have a great selection of products and their customer service is top notch!! I would use them again and highly recommend them!

Shannon Vick

5

2026-01-23T05:34:09.215Z • Google

I couldn’t have been happier with my experience! Clear guidance, no pressure and excellent communication. Matt and Katie were fantastic to work with. Highly recommend!

Kayla Cicalese

5

2026-01-21T05:34:07.137Z • Google

Great owner and excellent attention to detail.

Jasmine Hicks

5

2026-01-08T05:34:11.707Z • Google

Beautiful work! Easily done..no fuss..prompt, skilled installers... great staff highly recommend. Easiest home project I've ever had done....

Marianne Kehoe

5

2025-12-22T05:34:20.985Z • Google

Matt and team was super helpful on answering questions we had and helped us pick the correct flooring for our needs. Would highly recommend!

michael swope

5

2025-12-12T05:34:12.357Z • Google

What a breeze this process was! I had a specific unique idea in mind to have stair runners with a pop of color on the edges, and the team was totally receptive and worked with me the whole way. In the end I have a gorgeous stair runners up all three of my floors and am so happy. The team is a pleasure to work with, so professional and has fantastic end product!

Elyse Ryan

5

2025-12-09T05:34:11.182Z • Google

From start to finish it was an absolute pleasure working with Matt, Katie and the team. They seamlessly worked together with a larger and separate project team on our bathroom renovation. The team’s attention to detail was so appreciated and they advocated for us with all partners involved in the project. They will always come highly recommend.

Jamie Bennett