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Westfield, NJ Reviews

Average Rating

4.89

42833 Reviews

5 Stars

40824 Reviews

4 Stars

912 Reviews

3 Stars

180 Reviews

2 Stars

178 Reviews

1 Star

739 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

42833 Reviews

  • 2

    2025-10-14T05:34:16.924Z Yelp

    This is purely on customer service. We needed Flooring and bathroom quotes - we found them at the JC Arts festival. They called within a week to schedule our appt. They arrived promptly and were very friendly. They spent quite a bit of time taking videos and measurements. We tried to get an estimate or ballpark of the cost but they could not give us any numbers. We then spent another 30-40 mins taking videos of my bathroom area, still couldn't give us a price range. We were supposed to hear back within the following days....and no follow up, no call, no estimate. Now I am curious whatever happened to all those videos taken during the hr they spent at our home.

    Yesenia B.
  • 5

    2025-10-14T05:34:16.924Z Google

    I am so happy with my new flooring! The team was incredibly efficient — they completed three rooms in just one day. Everyone was courteous, professional, and a pleasure to work with from start to finish. The quality of their work exceeded my expectations, and the whole process was smooth and stress-free. I highly recommend this company to anyone looking for beautiful flooring and outstanding service!

    Teresa Byrne
  • 5

    2025-10-14T05:34:16.924Z Google

    They were very friendly and knowledgeable. We got our basement carpet and Lino done. I was very happy with the price and the quality of their install and products. Highly recommend them.

    Jordan Kerr
  • 5

    2025-10-14T05:34:16.924Z Google

    I got a call back within 24 hours of submitting a request for an estimate from the owner Glen. He scheduled an appointment within the week. He would have done it the next day but my schedule was the issue. Glen arrived on time and spent a long time with me explaining the different options. He was so patient with a chatty old lady. I never felt rushed and he answered all my questions very patiently. He gave me the estimate before he left and the price was very fair. My kitchen floor was linoleum from around 1955 to 1965 with an older linoleum underneath. The house was built 1940. Glen and John did the installation and there aren’t enough adjectives to describe the quality of the work. My kitchen door is a swing door original to the house and removing it to lay the flooring was difficult because of its age and deterioration. It had to be cut down so it would clear the new floor. They got it out and Glen did an amazing job on it. He reinstalled it so the base plate is secure now and it is level a square in the door frame! They were careful, neat and very aware of being safe. I can’t recommend this company highly enough. Fantastic job I give it 6 stars for being so exceptional.

    Constance Casey
  • 5

    2025-10-14T05:34:16.924Z Google

    FCI did an absolutely phenomenal job on our subfloors. Having an older home, there are a lot of potential gotcha moments, but the team was professional and got the job done right!

    Kendra Thompson
  • 5

    2025-10-14T05:34:16.923Z Google

    Extremely professional, knowledgeable, and immensely helpful during the implementation of our project.

    Mark Sota
  • 5

    2025-10-14T05:34:16.923Z Google

    Floor Coverings International did a great job. They were very professional and completed the job in one day.

    Bob Bieganski
  • 5

    2025-10-14T05:34:16.923Z Google

    Wow, our floors look amazing!!! Floor Coverings International is seriously the best! The whole crew was super friendly, punctual, and professional! Ryan was fantastic throughout the whole process! I'd recommend them to anyone! Thank you so much! We appreciate it!

    Theodore Lietzke
  • 5

    2025-10-14T05:34:16.923Z Google

    Floor Coverings was wonderful to work with. From the moment they stepped foot into my house to give an estimate, they were professional and thorough. Highly recommend!

    Maite Ki
  • 5

    2025-10-14T05:34:16.923Z Google

    Flooring Coverings International has been a great partner for our property management business and for me personally, in my home. They are professional, solve problems and have a great team to get projects over the finish line. I highly recommend them!

    Jennifer Fox
  • 5

    2025-10-14T05:34:16.923Z Google

    I highly recommend Floor Coverings International. Preston worked with me to find the right color of luxury vinyl flooring for my home. The Installers, Omar and his crew were great! The floors look wonderful! I couldn't be happier. Carol Brown

    Carol Brown
  • 5

    2025-10-14T05:34:16.923Z Google

    our experience from the start to the finish was great. Sydnee and Garrett were good to work with; the best part was the crew that came to do the job. They were upbeat and polite, they definitely like their job. Thank you for doing our floors.

    Gary Helms
  • 5

    2025-10-14T05:34:16.923Z Google

    FCI did a great job with the new carpets in our offices. They were very considerate about scheduling installation at a time that would be least disruptive to our business and the installers were great. We love the new look. Thanks Dan & Liz!

    Robert Smyrl
  • 5

    2025-10-14T05:34:16.923Z Google

    The team that came to sand our floors and stain them went above and beyond. They did a great job and made our wooden floors look brand new again. Very pleased with how it turned out. Exceeded our expectations

    Lothair Lambrecht
  • 5

    2025-10-14T05:34:16.923Z Google

    Mario and Madson were beyond helpful! They even came back and fixed an issue once the install was complete. No better communication or flooring team on the planet. Even down to taking our preliminary appointment the very same day I asked about getting one scheduled. Thanks Mario and Madson!

    Danielle Kovie
  • 5

    2025-10-14T05:34:16.923Z Google

    FCI did a Phenomenal job with installing the floors in my home and I cannot recommend them enough. I had very scratched up hardwood floors which they replaced with LVP and now look fantastic! I big plus with FCI is that they have a mobile showroom that they drive up to your house so you can design and review samples right there in your home (vs going to a random floor store and hoping for the best). The installation also went smoothly and was completed quickly. LVP ended up being the best option because besides looking good it's also scratch and water resistant which is best with my large dog. I definitely would recommend them to work on your floors!

    Dan Cohen
  • 5

    2025-10-14T05:34:16.923Z Google

    5 Star from beginning of purchase to the end of installation. Would defiantly use them again. The installation was flawless. Production Manager and crew were always on time & worked over to clean up. Linda Mountford

    Linda Mountford
  • 5

    2025-10-14T05:34:16.923Z Google

    The installation and product installed was terrific. We were very happy with our choice of Laminate flooring and the workmanship. The communication we had daily with the owner and the Installers was great.

    Shelley Basham
  • 5

    2025-10-14T05:34:16.923Z Google

    Great experience. Completed my job timely and his crew did a fantastic job!

    Mark
  • 5

    2025-10-14T05:34:16.923Z Google

    5 star experience

    Dan Russell

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