North Jersey NJ Reviews

Average Rating

4.65

181 Reviews

5 Stars

163 Reviews

4 Stars

2 Reviews

3 Stars

0 Reviews

2 Stars

2 Reviews

1 Star

14 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

181 Reviews

  • 5

    2026-03-08T05:34:10.322Z Google

    Great experience working with FCI, Mark was always in communication during the process. Things done in a timely fashion, I will definitely consider them for future projects !

    Aaron Joel Herrera Gonzalez
  • 5

    2026-03-03T05:34:12.251Z Google

    From the first phone call to the last, this company made sure they stayed on my radar in terms of getting the job done! My home visit by Michael T (who by the way is phenomenal and a complete joy to work with) was easy and informative. Even with the little hiccups along the way to getting the job completed (FCI found asbestos tiling that had to be removed professionally—they waited until given the all-clear by the abatement company), Michael stayed in touch. I must say all the trouble was definitely worth the wait. I am so in love with my new flooring. After the job was done, Michael sent over a warranty from FCI as well as instructions on how to care for my new floor (never knew bamboo flooring could be so easy to take care of). I would recommend FCI to anyone who wants to make a great investment in their flooring.

    Donna Langston Thomas
  • 5

    2026-01-29T05:34:08.169Z Google

    They did a great job and the floors and railings look great. I would recommend to ensure they're getting all sections that you agree upon and ask for. They had initially missed an area although were great professionals in returning to ensure everything was completed and done well. Great quality of work!

    Charlie Romano
  • 5

    2026-01-22T05:34:09.883Z Google

    Barbara Krajick
  • 5

    2026-01-08T05:34:11.707Z Google

    Professional, timely, and no surprises. Michael and team did a great job of installing a custom carpet for our staircase. The whole process was effortless. The installation couldn’t have gone smoother, just note that the installer might require the use of a large area (the garage in our case). The carpet turned out better than I expected. Hopefully stone color tone will stand the test of time. Good work!

    Liang Zhao
  • 5

    2025-12-26T05:34:23.009Z Google

    Excellent service and work from start to finish!

    Danjela Ago
  • 5

    2025-12-20T05:34:23.409Z Google

    Frank Krajick
  • 2

    2025-12-19T05:34:17.634Z Google

    Carpeting was completed more or less as agreed. The owner came and took measurements and notes and provided estimates. On day of installation the two guys show up but the owner never showed up that day. It’s ok except that some of the discussions I had with the owner never made it to the workers like bringing saddles. They had to come back the next day to complete the job because of the missing saddles. I communicated the colors of the saddles with the owner but the worker came the first time with one correct color and one wrong color. The job got done per estimate. Later I noticed that one of the floor moldings got broken by the carpet installer and they placed too much glue under the saddle and it leaked into the carpet and discolored the carpet. I sent photos and a message to the owner but was completely ignored twice.

    Basel Azzam
  • 5

    2025-12-18T05:34:18.607Z Google

    Very nice to deal with. Did a good job. A little slow to respond to follow up.

    Esther East
  • 4

    2025-12-04T05:34:16.33Z Google

    Mark and his crew did an awesome job on the flooring! My floor looks flawless, and the finish is stunning. The attention to detail is impressive, and it's clear he took pride in his work. The overall quality is top-notch, and it really elevates the space.

    Vishwanatha K U
Read More

Our experts are ready to help with your flooring project.