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4.94
162 Reviews
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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2025-06-17T05:34:27.719Z • Yelp
This is a very important review for me to write, as it is for you to read. My family has been dealing with Floor Coverings International for decades. They did our den flooring. They carpeted our basement and recently, took up tiling on our main floor and replaced it with beautiful wood-like laminate. In all of these cases, the work was beautifully done with the utmost amount of professionalism. We keep coming back to this company because we know they do exceptional work. Now, here is the part of the review I would like you to pay close attention to... A few months ago, while our new laminate flooring was being installed, some unexpected damage occurred during the process. While it wasn't severe and wasn't due to incompetence, it's one of those things that can happen when flooring is being pulled up and a cement underlay is being poured. Mike Killeen, the President and Owner of the company, took responsibility. Despite the cost to his company, he made certain that the damage was fixed. Now, to me, that speaks volumes about the integrity of a company and the person running it. I think Mike Killeen is a class act for the manner in which he handled the situation. The key point is that there are numerous flooring companies available. While you're reading this review and deciding which one is the best fit for you, the most crucial factor in that decision should be how well the company will deliver high-quality flooring and installation services and how well they'll be there to assist you if anything goes awry. I don't think you are going to find a better company in the area to meet your flooring needs.
Ronald E.
1 2024-02-23T21:46:51.706Z • Yelp
Does not return calls.Pass them up and try another company
Junior M.
5 2024-02-23T21:46:22.429Z • Yelp
I loved the door to door service. I am extremely happy with my beautiful new floor. The servicemen did a wonderful job and were extremely pleasant to have in my home. I have already recommended Floor Covering International to several friends!
S N.
1 2024-02-23T21:46:22.374Z • Google
If I could give this company negative stars that is what I would of done. Stay far away from this company if you want to have a good experience in flooring.
Charlie Steiniger
5 2024-02-23T21:46:22.374Z • Google
Customer service was excellent as compared to other companies we got estimates from and hat's what made the difference for us. Mike spent time with us and seemed more knowledgeable than the others too. From start to finish, nothing but excellent service and our hardwood floors look beautiful. Would use them again in a heartbeat.
Nancy McGr
5 2024-02-23T21:46:14.292Z • Google
Floor Coverings International made my purchase and installation smooth and easy. The representative came to our home and discussed several options, from materials to use to color selection. We were impressed with the knowledge and experience of the representative. The installation team was equally professional. Not only did they do a beautiful job, but while performing the installation made recommendations for changing trim and border colors. The men were friendly, polite, and even fixed the bi-fold doors that were sagging! I would wholeheartedly recommend Floor Coverings International for your floor covering needs.
John Lomicky
5 2024-02-23T21:46:11.948Z • Yelp
"Courteous and prompt service.... Great communication throughout the process and immediate responses to questions asked. The work was done quickly and the quality was excellent." (Score 10 out of 10)
Ralph W.
5 2024-02-23T21:46:11.945Z • Yelp
"Mike is very professional and reliable. We discussed different options and he was knowledgeable about every aspect of each different option. The installers did a great job. Everything went smoothly and I love my new carpet!"
Minda L.
5 2024-02-23T21:46:11.942Z • Google
"Courteous and prompt service.... Great communication throughout the process and immediate responses to questions asked. The work was done quickly and the quality was excellent." (Score 10 out of 10)
R Wilcox
5 2024-02-23T21:46:11.932Z • Google
"Courteous and prompt service.... Great communication throughout the process and immediate responses to questions asked. The work was done quickly and the quality was excellent."(Score 10 out of 10)
R Wilcox
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