Greater Sparta, NJ Reviews

1

2025-07-07T05:34:10.166Z • Google

Floor Coverings International – Warning to Contractors and Customers Alike I worked with Floor Coverings International as a subcontractor, and what I witnessed was extremely unprofessional and unethical — not just toward tradespeople, but also toward customers. They consistently failed to measure jobs accurately, leading to material shortages and delays — yet they still overcharged customers for materials they didn’t even end up using. In many cases, I saw them hide leftover materials from customers who had already paid for them. When I questioned this, they brushed it off like it was normal. On one job, they instructed me to install flooring over OSB using glue they provided. After I completed the job exactly as directed, they refused to pay me — blaming me for following their own bad instructions. I even had to cover the cost of removing and replacing the floor at my own expense. To make matters worse, they withheld $8,000 in owed pay over an alleged incident involving a water line puncture — something they never provided any proof of. When I asked for details, photos, or documentation, they refused and simply said they’d consider the debt “settled.” This company: • Gives bad instructions, then blames others for the outcome • Overcharges customers while mismanaging materials • Hides materials paid for by the customer • And treats subcontractors with zero respect or fairness If you’re a contractor, avoid them — they won’t pay you. If you’re a customer, be cautious — check every detail, every charge, and ask for all leftover material. They’re smooth talkers, but behind the scenes, it’s disorganized, dishonest, and deeply unfair.

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5

2025-07-07T05:34:10.166Z • Google

YES!!! I paid a little more AND I got exactly what and how and when I wanted it!!! I had a major flood in my home just before the Triple Holiday season… Thanksgiving, Christmas, New Years. You would think, people would be in vacation mode and not really want to be bothered. On the contrary, with Janie at Floor Coverings International, I got everything I asked and paid for plus more. 1. She walked me through the process and answered every question I had without hesitation 2. She worked with me on my timeline because the Plumber and Dry Waller and painters had to do their things first. 3. She helped me with securing the financing in a reasonable timeframe for repayment 4. She introduced me to honest, hard working, meticulous workman who knew their craft ….. no corners cut 5. The workman also called on me when they had questions …… most of all they were Trustworthy and I did not have to babysit anyone in this project. 6. I changed a few things along the way and Janie did not have a problem adjusting things for me 7. When the job was done, and there was a detached dryer etc…. I called on Kevin and he came over THAT same day to fix whatever it was that was detached. NO PROBLEMS …. NO EXTRA CHARGE. It was ALL part of getting the job DONE CORRECTLY the first time. So it cost a little more….. what price do you put on peace of mind, timelines, and getting top notch quality customer service?!? PUT a number on that and it will all add up to one answer……working with Janie and the team at Floor Coverings International!

Jenn Ty

5

2025-07-07T05:34:10.166Z • Google

Jeff replaced my floors and lower cabinets, and while doing the work, he found mold. In addition to that he found a serious plumbing issue that was most likely the cause of the mold. He didn’t cut corners when replacing the floors, he handled everything the RIGHT way, including replacing the subfloors and making sure the problem was completely fixed. He was professional, stayed in communication, and didn’t give me any runaround. Everything came out great. I’d recommend him to anyone.

Samika Hewitt

5

2025-07-07T05:34:10.166Z • Google

I am so satisfied with my new floors. They look and feel better than I expected. Starting with my consultation with Gabrielle, who was so knowledgeable and helpful, kind and patient, all the way thru the fantastic installation crew who were most efficient- got the job done and cleaned up every last bit. My thanks also to Derek and Juliana who made sure everything went smoothly. Will use again!

Sally Florio

5

2025-07-07T05:34:10.165Z • Google

Yvonne Hughson

5

2025-07-07T05:34:10.165Z • Yelp

I can't say enough about Floor Coverings International. The floor they installed in my place is beautiful! I live in an HOA where an inspector has to finalize any work done. The inspector remarked that the floor had been done very well. The customer service I received from Justin and Robin was stellar. I had a small problem with one of my doors and the follow up was immediately resolved. I would highly recommend Floor Coverings International.

Millie G.

5

2025-07-07T05:34:10.165Z • Google

Our overall experience was excellent from the beginning first meeting and till the completion of the installation.

K Vairavan

5

2025-07-07T05:34:10.165Z • Google

Elizabeth is great to work with!

Dave Escoffery

5

2025-07-07T05:34:10.165Z • Google

While I haven’t personally had flooring work done by FCI of NE Georgia yet, I’ve known the owner, Clayton, and his family for many years. He’s a man of strong faith, honesty, and integrity — and he brings those values into every aspect of his work. Clayton’s commitment to excellence and his trustworthy character are exactly what you want in someone working in your home. If you're looking for quality flooring services backed by real integrity and care, I highly recommend reaching out to FCI of NE Georgia.

Tandie Lacquement

5

2025-07-07T05:34:10.165Z • Google

We highly recommend Linda and her team. They sell high quality products and are very affordable. We love our new carpet, Thank you!!!

Joel Rocca