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Cherry Hill, NJ Reviews

Average Rating

4.81

603 Reviews

5 Stars

562 Reviews

4 Stars

10 Reviews

3 Stars

6 Reviews

2 Stars

6 Reviews

1 Star

19 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

603 Reviews

  • 5

    2026-06-03T05:34:09.891Z Google

    FCI installed carpeting in my mother's house. My experience with them was excellent. The response time in getting the estimate, the cost, and the work performed were exceptional. I was very happy with them.

    Doris Nicholson
  • 5

    2026-06-02T05:34:10.853Z Google

    I'm a little slow to make decisions regarding changes to my home. The professionals at FCI were patient and accommodating of my process. Also, I am very fussy when it comes to the smallest of details and execution of any work done on my home. The installation crew was truly first-rate and exceeded my expectations. The final result was a true upgrade of my living space. Well done!

    Joe Schiavo
  • 5

    2026-05-24T05:34:10.989Z Google

    Brett was great. He walked me through the process and showed me a lot of options without any pressure. He also followed up on the job and assured everything was complete to my satisfaction. Installation was quick and high quality. Highly recommend.

    Chris McClenahan
  • 1

    2026-05-16T05:34:09.822Z Google

    They did an incredibly shoddy installation - they didn't screw down subfloors, so floors are bouncy and squeeky. There was no floor leveling or prep, so the flooring is scratched down past the surface in the places where they didn't prep the floor correctly. There are unfilled nail holes all over on the trim. Up 3/8" gaps between the baseboards and walls in some places that they tried to just fill with caulk. Elsewhere, it's missing caulk entirely. They gave up entirely on transitions. They did this on my parents' house and snuck one past them. I'm posted 5 years after install and we have to redo an entire floor now.

    Alex Patin
  • 5

    2026-05-07T05:35:42.408Z Google

    Jen was great on working with us on picking a floor which is beautiful. We can’t be more happy with the quality and workmanship of our new floor. The crew was outstanding and answered any questioned we had. I highly recommend Floor Covering International. Great quality.

    Steven Phillips
  • 5

    2026-05-07T05:34:10.326Z Google

    We were delighted by the promptness, efficiency, and mastery of the representatives and the installers of this company. We were also appreciative of the very good advice about the choice of carpet.

    Lyndall Miller
  • 5

    2026-04-29T05:34:09.781Z Google

    First time purchasing from Floor covering international. Every employee that I had contact with was outstanding. The showroom personnel, the salesperson and the installers all have been professional and great to work with. Would not hesitate to recommend them for other work.

    Carol Radomski
  • 5

    2026-04-23T05:34:09.211Z Google

    We love our new laundry room floor from Floor Coverings International. Jeff gave us plenty of samples to choose from, and the installers were so kind and professional. They answered any questions we had and the project was completed so quickly. Huge thumbs up!

    LC
  • 1

    2026-04-18T05:34:10.149Z Google

    Used a different Franchise - but floor installed improperly leading to delamination. Floor paid for was not floor installed - similar in color and design but wear/construction layers were thinner(I paid for higher end flooring but budget materials installed. Corporate refused to honor work guarantee of franchise that went out of business. Spent $14k and now have to replace my entire floor in less than 2 years.

    Dave Baroody
  • 5

    2026-04-18T05:34:10.149Z Google

    Very easy selection process of high quality flooring for our contractors to install. Professional delivery to our home on time.

    Timothy McCardle
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