South East Charlotte NC Reviews

5

2026-08-07T05:34:10.385Z • Google

Excellent customer service from start to finish putting flooring in my mother’s home.

Carole Higgins

5

2026-07-27T05:34:13.963Z • Google

I was referred to FCI by my interior designer daughter who had high praise for them. Tegan came to my house with samples, spent a lot of time getting to know exactly what I was looking for and continued sending other samples I may like. She was very patient and personable and very knowledgeable about her products. Shortly after my decision was made the flooring was put in. They first needed to remove my old tile and slate which, of course, caused considerable dust, then my new beautiful floor was laid. They then sent out a cleaning crew to handle all of that dust. I was very pleased with the entire process and highly recommend FCI for your next flooring project!

Linda Calderon

5

2026-05-01T05:34:11.996Z • Google

Loved dealing with Tegan!! She’s so sweet, professional & gets the job done. Her crew was amazing, neat, and did a great job. I absolutely love my new wood floors.

Deborah Buono

1

2026-03-25T05:39:20.847Z • Yelp

This review has been removed for violating our Terms of Service

Terry C.

4

2026-03-25T05:34:09.508Z • Google

Good communication and addressed issues that arose in a timely manner

Aleksey Shafiro

1

2025-11-29T05:34:11.084Z • Google

FCI tried to overcharge my insurance company for work they didn’t provide. When I told them, they refused until I had to get my insurance manager involved. They are overpriced and the sample flooring are outdated & doesn’t match the actual color. The installers were great & does decent work but Tradespro not trustworthy

Nadia

5

2025-11-24T05:34:12.56Z • Google

The team is the best. From sales, install to post install question follow up . I love my carpet but carpet is carpet the team behind the purchase is what stands out

Jane Williamson

5

2025-11-11T05:34:12.791Z • Google

They were great from start to finish! Our rep Donnie took his time and explained everything in detail. You can tell they want you to be happy. The installers showed up on time and completed the job efficiently but still made sure I was happy along the way and took their time on the details. 10/10 would work with them again.

Benjamin Miller

5

2025-10-16T05:34:12.405Z • Google

We received 5 quotes from various companies and Floor Covering International had the best pricing with the best product without any pushy sales person. They took care of us every step of the way and The customer service was better than I could’ve ever excepted.

James Cicali

5

2025-09-29T05:34:19.04Z • Google

S Newman