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South East Charlotte NC Reviews

Average Rating

4.82

255 Reviews

5 Stars

225 Reviews

4 Stars

24 Reviews

3 Stars

0 Reviews

2 Stars

3 Reviews

1 Star

3 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

255 Reviews

  • 1

    2025-11-29T05:34:11.084Z Google

    FCI tried to overcharge my insurance company for work they didn’t provide. When I told them, they refused until I had to get my insurance manager involved. They are overpriced and the sample flooring are outdated & doesn’t match the actual color. The installers were great & does decent work but Tradespro not trustworthy

    Nadia
  • 5

    2025-11-24T05:34:12.56Z Google

    The team is the best. From sales, install to post install question follow up . I love my carpet but carpet is carpet the team behind the purchase is what stands out

    Jane Williamson
  • 5

    2025-11-11T05:34:12.791Z Google

    They were great from start to finish! Our rep Donnie took his time and explained everything in detail. You can tell they want you to be happy. The installers showed up on time and completed the job efficiently but still made sure I was happy along the way and took their time on the details. 10/10 would work with them again.

    Benjamin Miller
  • 5

    2025-10-16T05:34:12.405Z Google

    We received 5 quotes from various companies and Floor Covering International had the best pricing with the best product without any pushy sales person. They took care of us every step of the way and The customer service was better than I could’ve ever excepted.

    James Cicali
  • 5

    2025-09-29T05:34:19.04Z Google

    S Newman
  • 5

    2025-08-23T05:34:09.851Z Google

    Floor Coverings International did an outstanding job putting in hardwood floors and carpet in our home . The team is very professional and knowledgeable from sales to installation crews . They communicate with you at each step of your project . We worked with Donnie from start to finish . He’s a very knowledgeable and professional. He’s a great designer, very detailed and goes above and beyond to assist you in your projects . Juan the supervisor over installation communicated to us at each step and came by each day to oversee project. I highly recommend this company to anyone for their flooring needs . We will definitely use them again for any future projects .

    Grace Vines
  • 5

    2025-07-23T05:34:10.845Z Google

    Chris Crumpler
  • 5

    2025-07-17T05:34:09.516Z Google

    Excellent service and beautiful carpet!

    Nicole Deluca
  • 5

    2025-06-28T05:34:14.282Z Google

    Excellent in every way! Professional, thorough, friendly! The flooring is a beautiful addition to my home. Donnie was a pleasure to work with, and very helpful in choosing the best look for each area. Would definitely recommend this business!

    Jackie Pendleton
  • 5

    2025-06-20T05:34:14.664Z Google

    Fantastic prompt service and quality work. Ask for Donnie, he was amazing to work with.

    Doug Williams
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