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Lake Norman NC Reviews

Average Rating

4.72

230 Reviews

5 Stars

206 Reviews

4 Stars

7 Reviews

3 Stars

3 Reviews

2 Stars

5 Reviews

1 Star

9 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

230 Reviews

  • 5

    2026-05-12T05:34:08.117Z Google

    We had floor Coverings International install carpet in half of our house and they did an excellent job easy to work with very happy with the entire process

    Peyton Horn
  • 5

    2026-04-28T05:34:09.88Z Google

    FCI team was fantastic Installers were on time very professional & the work was outstanding We had FCI do our main floors & we’re so impressed we had them back for our other rooms Highly recommend them for your floor coverings Congrats Team FCI

    Paul Haddad
  • 5

    2026-04-21T05:34:10.676Z Google

    Excellent communication and a very fair price. Would call Neal first next time!

    Gary Barnes
  • 5

    2026-04-18T05:34:10.149Z Google

    My experience with FCI is over the top! I could not have asked for a better professional service and experience! Beth was amazing to ensure all of our needs were met with the install of engineered hardwoods. She was so patient and unconditionally was there thru the entire process. Josie, who was lead installer, was great and not only very knowledgeable but took great care of our home from start to finish. A big thank you to the FCI team! Make this your "go to" for flooring.

    Denise Hughes
  • 5

    2026-03-27T05:34:10.664Z Google

    We had the carpet replaced in our 3 bedrooms. We had an excellent experience from start to finish! Neil was very helpful in assisting us choose the right carpet. The carpet came in sooner than expected and scheduling the installation was easy. The installers did an amazing job. They were careful and moved all our furniture back to the exact spot where it was. Our carpet looks great. We are very pleased and highly recommend.

    Larry August
  • 5

    2026-03-01T05:34:11.897Z Google

    Beth and her team did an outstanding job! It’s one thing to have great work but the customer service matched the outstanding work. Josie and Marco thank you for the outstanding work. If you need flooring Floor Coverings International is A1, you will not be disappointed!!!!!

    J Leonard
  • 5

    2026-01-05T05:34:11.841Z Google

    Floor Coverings International just installed new hardwood floors in the bottom level of my house. They look amazing. The whole process from the from beginning to end was done easily, professionally, and on time. Thank you guys. I love my floor.

    Shelly Henderson
  • 5

    2025-08-23T05:34:09.85Z Google

    Neal, Mitch, and the team did outstanding work on our floors. The new look elevates the entire space and their clear communication kept everything moving smoothly. Would highly recommend!

    Michael Michetti
  • 5

    2025-08-13T05:34:09.74Z Google

    We recently replaced the carpet in our master bedroom and guest room with hardwood floors. After scouring the internet, I came across FCI’s impressive reviews in the Lake Norman area and knew this was the company with whom I wanted to work. We were not disappointed! FCI is a well-oiled machine. All of their employees are highly experienced, professional, responsive, and a pleasure to work with. We love our new hardwoods and the project could not have been executed more smoothly! We will not hesitate to use FCI for future flooring projects.

    Lori Schneider, M.D.
  • 2

    2025-08-10T05:34:15.688Z Google

    I do not recommend using Floor Coverings International. We wanted to purchase LVP for our second floor, and to purchase a carpet runner for our staircase. The LVP installation was great and looks good. The carpet runner discussion, however, was a very bad experience. FCI promised to send us carpet samples and never did. We had several unreturned emails, text messages and voice mail messages. As a result, we ended up using another local carpet company. They were much faster and easier to do business with than FCI.

    Chris Roberts
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