Greater Greensboro, NC Reviews

5

2026-10-16T05:34:12.376Z • Google

I had my hardwood floors sanded and stained a year ago and I had been looking for new flooring for the bath, kitchen and office to match. I contacted Floor Coverings International: Michael and Russ came to the house (on time) did measurements and we tried to find a wood grain LVP that would match but it was a no go so we decided to look at tile like LVP. They did not have anything in the van but Russ had some samples mailed to me. I needed to paint those 3 rooms and then Russ ask me how my painting was going I let him know that my son and grandson found some time and put down some LVP for me. Russ did not “ghost me” he said he loved it and it looked great. Both men were very professional and really seem to love the work they do. Even though in the end I did not hire Floor Coverings International to do the work, I wanted to let everyone know how professional the company is.

21kidsanddogs

5

2026-10-14T05:34:12.113Z • Google

My experience with Floor Coverings International was terrific! No pressure to purchase and worked closely to assist me in finding the best carpet for the best price. Installation was easy and now I love the result. I would recommend them to everyone. Russ Dunn was their representative and he made sure I was satisfied!

Ed Taylor

5

2026-10-05T05:34:10.616Z • Google

If I could give ten stars, I would! It’s almost like my beautiful floors are secondary to the excellent customer service from Michael and his team. Michael worked with me to find a match for my existing wood floors - personally bringing several samples to my home until I decided on one. He was so patient, knowledgeable, and accommodating. Through the entire process, I kept telling Michael how impressed I was with his customer service. If you want a completely hassle-free experience, go with Michael and his team. You will not be sorry.

A. Turman

5

2026-09-26T05:34:09.931Z • Google

Russ Dunn did a great job of promoting suitable carpet & coordinated entire installation within a week. Excellent look & feel & very happy with entire process.

Edward Arnold

5

2026-09-14T05:34:10.086Z • Google

I will recommend this flooring company to anyone. The representative was professional and nice. The installers were over the top. Thank you Floor Covering International.

theodore parker

5

2026-09-12T05:34:10.807Z • Google

Great people, excellent product! Michael visited our home and guided us with carpet selection and was fully present and helpful throughout the whole process. And, one of his design consultants, Russ, came in just after instillation to help us with our first carpet spot cleaning. They are the real deal! T, C, S

Tom Green

5

2026-09-12T05:34:10.806Z • Google

I highly encourage anyone reading this to work with Mike and his team on your flooring needs. The professionalism, craftsmanship, and communication are unrivaled.

Steven Losiewicz

5

2026-09-04T05:34:10.181Z • Google

I had an outstanding experience with Floor Coverings International of Greensboro! Owner Michael Howard is a true gentleman whose relaxed, friendly personality immediately puts you at ease. There was never any pressure—he listened carefully to what I wanted, offered thoughtful recommendations, and then returned with boxes of samples once I narrowed my choices to a few flooring styles. Michael’s approach is a refreshing change from many home-improvement companies. He was present on installation day to make sure the crew understood the scope of the project, and he returned the following day to inspect the work and ensure everything met expectations before billing. That level of personal involvement and accountability is rare. Michael genuinely believes that he is not finished until the customer is satisfied. He welcomed feedback, acted promptly when something needed attention, and followed through to make sure it was resolved properly. Competing with the large flooring retailers, Floor Coverings International of Greensboro provides the kind of personal service, professionalism, fair pricing, and kindness that big-box companies often cannot match. Michael goes above and beyond, and I would confidently recommend him to anyone considering new flooring!

Darrel

5

2026-08-18T05:34:12.902Z • Google

Michael and Richard were great! I bought a 1931 old house which needed attention to the floors. They explainerd everything they would be doing based on what I wanted to do. Richard is very skilled! He flawlessly replaced a board where there was termite damage. Took painted thresholds back down to the wood and able to stain them to match the floors perfectly. And one of the thresholds needed repair which he took care of. Also had some deep gouges in living room floor. Can’t even tell where they were when Richard finished. At some point built ins were added in dining room. Had them removed and the flooring had to be stained to match the rest of the floor. Again perfectly done. Richard even pointed out that one of the return vents in the baseboard of a bedroom. was unale to open. He fixed 😊. Thank you both again!

Jacque Causey

5

2026-08-14T05:34:10.422Z • Google

As always, Mike and crew did not disappoint!

Susan Sutton