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Chapel Hill, NC Reviews

Average Rating

4.95

125 Reviews

5 Stars

123 Reviews

4 Stars

0 Reviews

3 Stars

1 Reviews

2 Stars

0 Reviews

1 Star

1 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

125 Reviews

  • 5

    2025-10-08T05:34:09.842Z Google

    Floor Coverings International, specifically Carolyn Hickey of FCI, handled a referral I made to a client perfectly. Great communication and follow through. That is golden in my business. They’ve earned my trust!

    Don Fowler
  • 5

    2025-09-21T05:34:09.344Z Google

    Great job.

    Kenneth Cohen
  • 5

    2025-09-20T05:34:21.529Z Google

    I was sitting at home on a Saturday looking at my guestroom and office carpet. I decided to go online and look and see what I could find locally. I ended up calling the number and within an hour someone called me back came over later that day. Mind you this is on a Saturday. I told him I was having company in three weeks and could I order and get carpet Installed? Jason told me no problem. He had hundreds of samples with him in his truck. I picked out what I wanted. I ended up ordering an area carpet as well to have it bound for my hardwood living room floors. Start to finish everything was done in two weeks and three days. The install went flawlessly. I am very happy with the service.

    Gwenn Shap
  • 5

    2025-09-18T05:34:13.72Z Google

    The work was done as promise: Beautifully. And in a timely manner. Furniture was moved carefully and return exactly to the same places ! I was kept informed even though I was over seas!!

    Ruth Johnsen
  • 5

    2025-09-15T05:34:11Z Google

    Floor Covering International provided straight forward and timely information that was critical in understanding our options. Carolyn Hickey, the representative, was thorough, considerate, and patient. Her suggestions were on target. She listened carefully to our goals to help us identify what specifics we were looking for and then presented options for our consideration. After choosing Floor Coverings International among several other bids, scheduling was a breeze and installation by highly professional installers went flawlessly. We are very satisfied customers.

    Patrick Fn'Piere
  • 5

    2025-09-06T05:34:23.773Z Google

    Now that we're empty nesters, we're at the tail end of remedying the years of damage to our bonus room wrought by our then teenage boys and their friends. Today Jason and his team came to install new carpet and it's not possible to be happier about the result. The whole process was done in a day. They removed the existing carpet and took it away for disposal and then returned with the new carpet and it was installed in no time. The results look great and the room feels brand new. They even helped us by taking away some furniture we didn't need anymore. Triple AAA five star service with extremely professional outcome. Top recommendation!!

    C H
  • 5

    2025-08-21T05:34:10.158Z Google

    We loved our consultant, Carolyn Hickey, so much we've planned another project with her. Derek kept us informed of the status of the product order every step of the way. And the install guys were very professional, quick and cleaned up after themselves. All in all we had a very positive experience with everyone at Floor Coverings International. Our new carpet is well made, thick and a beautiful color. And the upgraded pad makes it a joy to walk on. Like a temperpedic mattress! We're expecting it to last for years. We're very happy with our new carpet installation by Floor Coverings International and will recommend them to all of our friends. Page Hundley and Ken Ester

    Page Hundley
  • 5

    2025-08-21T05:34:10.156Z Google

    Fantastic Experience working with Carolyn at Floor Coverings International. She’s got interior design chops and helped my client select drapery that perfectly complements not only her flooring, but the entire room. Highly recommend FCI and Carolyn, in particular for expert flooring and design guidance that elevates spaces.

    Tom Clapham
  • 5

    2025-08-19T05:34:13.723Z Google

    Working with Carolyn at Floor Coverings International was a very positive experience! Carolyn was professional, friendly, and knowledgeable. She worked with me on several home improvement projects including kitchen and bath upgrades, flooring, wallpaper, draperies and selection of paint colors. She really transformed the space and we love it! I appreciated Carolyn’s ability to help coordinate these projects, her commitment to see them through and her creativity and talent as a designer!

    Jane Walters
  • 5

    2025-08-19T05:34:13.723Z Google

    I have worked with Floor Coverings International since the beginning! For myself personally and as a Real Estate Broker for my clients. Each and every experience has been 100%. I absolutely & always recommend Jason & his team! They do area rugs too, just found that out!

    Mary Jo Coppola
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