Metro Southeast Kansas City, MO Reviews

5

2025-12-21T05:34:20.821Z • Google

We had a great experience with Floor Coverings International Southeast Metro for our stair runners and landing carpet. From the very first in-home consultation through measuring, ordering, trimming and binding, and final installation, their communication was proactive, clear, and consistent. We always knew what stage the project was in and what to expect next, which made the entire process feel calm and well managed. The craftsmanship speaks for itself. The runners are beautifully installed, cleanly finished, and perfectly suited to the space. They handled tricky transitions and landings with care and precision. What really stood out was their commitment to the schedule. They even came out on a Saturday right before Christmas so our project wouldn’t get lost in the holiday shuffle. That level of consideration and follow-through is rare. Professional, reliable, and detail-oriented. We would absolutely use them again and highly recommend them to anyone looking for custom stair runners or carpet work done right.

Luke E.

5

2025-12-20T05:34:23.408Z • Google

A great company to work with! Can't say enough about the service and selection. Made it very easy and worry free to renovate!

Kc Guy

5

2025-12-19T05:34:17.633Z • Google

Ashley and Mike made the installation process for my carpet SO SMOOTH! Great with communication and knew all details up front. Very personable and would highly recommend to my friends and family! Great Team!

Lauren Sutton

5

2025-11-23T05:34:16.665Z • Google

This company deserves more than 5 stars. I left a message in the evening and they called me back later the same evening, and was able to accommodate our apt (we needed one as soon as possible), Ashley then spent time showing us the many different floor options. After consulting with another flooring company, we decided to go with this company. They were able to meet the install timeline that we needed and we are throughly happy with the install. I would attach photos, but we're still not quite settled in our new home yet! I would recommend this company!! From beginning to end this company, made our install easy!

Barb S

5

2025-11-22T05:34:23.429Z • Google

It took 1 year for us to find a flooring company we liked and trusted. FCI was referred to us by an acquaintance. We contacted FCI and Ashley returned our call the same day, over a weekend. From that point on, Ashley was very responsive and helpful. There was no hard sell. Ashley was genuine and honest, we felt like we were her only customer because of the attention she have us. This is a great company with excellent service! After I chose the flooring, Ashley ordered samples to ensure I liked what I chose. I changed my mind a couple of times but Ashley was very patient and continued to be helpful providing options until I made the final decision. FCI was very customer service oriented. From Ashley, to Mike, the Project Manger, to Marcello and his installation team, all were very committed to the project. They always arrived on time, they were very friendly, each seemed to enjoy their work and took pride in their work. Each person working in our home treated us with care. Our floors are beautiful, we couldn't be happier with the finished project! I would highly recommend FCI and their team. Our experience working with FCI was remarkable. I will follow this review with pictures soon.

Shari Clark

5

2025-11-06T05:34:15.382Z • Google

From our initial meeting, to the walk-thru, it was a pleasure and am very pleased I used Floor Coverings for our church project. Their split screen technology is a great tool. It made the design phase a breeze. It was cool. A cool breeze :). At first meeting, the install crew gave me confidence in their abilities . And as one can see from the attached photos, they did a good job. Tower View Baptist Church is very pleased with the results.

Jeff Jones

5

2025-11-04T05:34:22.859Z • Google

Ashley provided excellent guidance and experience as we selected our new flooring.

Beth Murano

5

2025-10-18T05:34:12.983Z • Google

My home is absolutely gorgeous...we had all new flooring installed..tile and hardwood...I would highly recommend Floor Covering International...exceptional co.. the employees are the best...they so not cut corners, and they make sure everything is perfect...had no issues whatsoever..I will not lie, to live in a home that u r remodeling is a nightmare, but 2.5 weeks the job was complete...they worked around our schedule, which sometimes is very difficult...but they did...it was money well spent... Thank you, Mike for an awesome job and a fantastic crew!!!

Carolyn Hilkemeyer

5

2025-09-27T05:34:23.469Z • Yelp

FCI is amazing. Ashley has a great eye for design and is very knowledgeable. They were patient with the process and really helped us make the right decision. Everything was seamless!

Stephanie M.

5

2025-09-24T05:34:11.72Z • Google

I absolutely love my new floors. They were very prompt and courteous. The floors I looked for flaws and did not find any. I did have them come back and fix a few places on the quarter round trim which they did with no problem. I highly recommend this company.

kara glidewell