Twin Ports, MN Reviews

5

2026-10-14T05:34:12.112Z • Google

We have a tongue-in-groove floating hardwood floor, a number of years old. It had developed multiple areas of humping up or separating, depending on seasonal temp, humidity, etc. Multiple areas and rooms— bad enough that people would stumble over the humps. Pete Majkozac, the local FCI franchise owner, replied promptly to make an appointment, communicated as the time approached, and arrived on time. He carefully considered what the best option was for us. We had thought he'd want to install a new floor, but he said that would be the wrong thing because otherwise the floor was in good shape and it wouldn't be right to replace it. Instead, he offered to have his Production Manager correct the problem— scheduling it for a week when they were between other jobs, because it would be detailed and time-consuming work. So Garrett LaPlante spend hours each day painstakingly working through and fixing the problems in each room. His attention to detail and excellent craftsmanship was obvious; in addition, he was a thoroughly delightful person to have in our home all that time. Pete checked back at the end to make sure all was well. The floor has now been trouble-free for 3 months— for the first time since we moved to this home in 2019. Pete and Garrett each said their plan was to be the premier flooring company in the area by excelling in service and craftsmanship. Our experience with them and their work was certainly exceptional. Faris & Bonnie Keeling, Duluth MN

Faris Keeling

5

2026-10-02T05:34:12.164Z • Google

Pete and the team were absolutely amazing. He made the process of selecting a floor simple and exciting. Pete has an upbeat and friendly demeanor that makes him fun to work with. He was extremely responsive to texts and calls. He thought outside the box when they found a patch of mold underneath the existing floors to get it fixed like it was never there before installing our new floors. They even installed a custom plate around a support pole in the basement. From the fine details such as the added quarter rounds to ensuring perfectly stable bullnoses on the stairs, Pete and the team made sure our project was completed to the highest standards. I can tell he truly cares about his craft. I would 1000% recommend him to anyone!

Tim Immelman

5

2026-09-25T05:34:11.818Z • Google

We had an excellent experience with Floor Coverings International in Duluth. Pete, the owner, personally handled the quoting process and was professional, knowledgeable, and easy to work with from the start. Garrett, the production coordinator, was also great to work with and made sure everything went smoothly. Their pricing was competitive, communication was excellent, and the service was top notch from start to finish. I’ll definitely be contacting them again the next time I have a flooring need. Highly recommend!

Nick Gray

5

2026-09-20T05:34:16.312Z • Google

This crew was amazing. From start to finish they did everything we asked and more. They were respectful, polite, tidy, and detail oriented. We could not be more pleased with our whole house LVP installation.

Barbara Stein

5

2026-09-17T05:34:11.318Z • Google

Pete and Derek were not only great to work with but their work was impeccable. We loved the floor they repaired for our s and can’t even tell where the repair is. A+From us.

carol bloomquist

5

2026-09-12T05:34:10.804Z • Google

Floor looks lovely. Workers were on time , worked hard, were considerate. Took pride in their work. Everything was done to my satisfaction. Cleaned up exceptionally well.

Becky Kirk

5

2026-09-05T05:34:12.472Z • Google

Erika Rustad

5

2026-09-05T05:34:12.471Z • Google

FCI, and local owner Pete delivered an exceptional product! The carpet replaced a flooded basement/stair surface. Fit and finish were precise! As a bonus, footing has improved on the stairs!

Mark

5

2026-08-18T05:34:12.901Z • Google

They did a great job

Eric Schmidt

5

2026-08-14T05:34:10.421Z • Google

Ella Blaskowski