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North Twin Cities, MN Reviews

Average Rating

4.89

115 Reviews

5 Stars

111 Reviews

4 Stars

1 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

3 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

115 Reviews

  • 4

    2026-05-28T05:34:09.813Z Google

    Kevin was a very hard working, pleasant person. He did a fantastic job!

    Julie Nelson
  • 1

    2026-05-12T05:34:08.115Z Google

    I was given a fixed price bid on the carpet stretching job completed at my house. I was informed that the work would take approximately 4-5 hours and I was given the impression that it would be 2 laborers. Given the assumption of the amount of time and labor, I agreed to the fixed price bid. What actually happened is that the job took 1 hour with one laborer. I do not think I was given accurate information about the work involved to inform on my decision. When I asked for a refund due to what I thought was an unfair pricing negotiation, the request was denied. I would suggest caution on fixed price and minimum job rate bids when working with this company.

    Oreo Backman
  • 5

    2026-05-11T05:34:18.99Z Google

    Spencer at Floor Covering International is excellent to work with. He’s knowledgeable, passionate about what he does, and truly goes above and beyond for his customers. Highly recommend Spencer if you’re looking for quality work and someone who genuinely cares about the outcome.

    ThisisHowieDoit
  • 5

    2026-04-30T05:34:09.759Z Google

    Hardwood floors turned out beautiful

    michele lindquist
  • 5

    2026-04-18T05:34:10.148Z Google

    Spencer at Floor Covering International is excellent to work with. He’s knowledgeable, passionate about what he does, and truly goes above and beyond for his customers. Highly recommend Spencer if you’re looking for quality work and someone who genuinely cares about the outcome.

    Howie
  • 1

    2026-03-21T05:34:09.14Z Google

    This company has completely shredded my hope that people will do what’s right. We spent upwards to $23k dollars to have carpet and hardwood floors installed. And they WILL NOT answer our calls or return our calls about our hardwood floors. We had issues with the carpet which they fixed. But now we are trying to fix the issues with the hardwood floors but SPENCER will not return my husbands phone calls. We saw him at a restaurant recently and he ran away like a coward instead of talking with my husband about the issues with the installation of our floors. IMAGINE!!! Wanting resolution for your situation and the guy RUNS AWAY!!!! Nothing looks like guilt like the guy RUNNING AWAY from the people that need to talk to him about a poor floor installation. Can SOMEBODY FROM THIS COMPANY please contact us so we can resolve this get unfortunate situation?!?

    Coralie Petersen
  • 5

    2026-03-17T05:34:10.57Z Google

    Did a great job. I highly recommend and will use again. There were no surprises, I got the carpet I wanted, and install was very smooth.

    Mike Fisher
  • 5

    2026-03-15T05:34:10.342Z Google

    We have used FCI for many projects and would highly recommend them to others.

    Leon Olmschenk
  • 5

    2026-03-15T05:34:10.339Z Google

    Excellent install to insure no issues.Took his time to complete the project as negotiated.

    Janice Moore
  • 5

    2026-03-15T05:34:10.339Z Google

    Spencer was awesome to work with! We got new carpet for our main floor and the process was very easy. Spencer was very knowledgeable and was very quick to respond. The project was completed in 1 day and we are very happy with our new carpet.

    Nikki Salfer
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