North Twin Cities, MN Reviews

4

2026-09-11T05:34:11.459Z • Google

The installation was fabulous, they were polite and were able to install seamlessly quickly! My only critique would be with the communication with the sales person about terms on two things, the financing, there’s not a lot of information on the line of credit and it’s confusing when you sign up making it look like the terms aren’t what was discussed. I had to push aggressively to get any concrete details on what came next including why I didn’t hear back from them after it was approved, when they obtained the flooring and getting an install date. When a salesperson says “I’ll be there the entire time” make sure that happens. I felt forgotten about after the sale was signed off on. It’s not uncommon but if you make the promise you are going to be there the whole way through, then do it or don’t say it.

Jennifer McLaughlin

4

2026-07-21T05:34:10.019Z • Google

Susie Curtis

5

2026-07-20T05:34:10.295Z • Google

I am above-and-beyond impressed with Floor Coverings International North Twin Cities, and more specifically, with Spencer. My husband and I were looking to purchase flooring for a large space that we planned to install ourselves. The flooring needed to withstand three large dogs, be easy to clean, and still look beautiful in the space. Spencer was incredibly patient throughout the process. He gave us space to browse products while ensuring we understood the pros and cons of each flooring type. We originally looked at flooring from Home Depot, Menards, and Floor & Decor, but nothing compared to the quality offered by this company. Despite our limited budget, Spencer worked with us and provided pricing for several options. We ultimately chose an Inhaus herringbone product that can be challenging to install. Spencer took the time to ensure my husband felt prepared, offering several tips to make the installation process smoother and minimize waste. Once our order was placed, the flooring was delivered quickly and arrived without any damage. The finished look exceeded our expectations. Overall, I would highly recommend Floor Coverings International North Twin Cities to anyone looking for quality flooring and exceptional service. I’ll post photos once the project is fully complete!

Hannah Faero

5

2026-07-20T05:34:10.294Z • Facebook

I am above-and-beyond impressed with Floor Coverings International North Twin Cities, and more specifically, with Spencer. My husband and I were looking to purchase flooring for a large space that we planned to install ourselves. The flooring needed to withstand three large dogs, be easy to clean, and still look beautiful in the space. Spencer was incredibly patient throughout the process. He gave us space to browse products while ensuring we understood the pros and cons of each flooring type. We originally looked at flooring from Home Depot, Menards, and Floor & Decor, but nothing compared to the quality offered by this company. Despite our limited budget, Spencer worked with us and provided pricing for several options. We ultimately chose an Inhaus herringbone product that can be challenging to install. Spencer took the time to ensure my husband felt prepared, offering several tips to make the installation process smoother and minimize waste. Once our order was placed, the flooring was delivered quickly and arrived without any damage. The finished look exceeded our expectations. Overall, I would highly recommend Floor Coverings International North Twin Cities to anyone looking for quality flooring and exceptional service. I’ll post photos once the project is fully complete!

Hannah Faero

5

2026-06-26T05:34:07.275Z • Google

Spencer was terrific to work with. I will consistently recommend him and use him for all my flooring needs

Susan Drury

4

2026-05-28T05:34:09.813Z • Google

Kevin was a very hard working, pleasant person. He did a fantastic job!

Julie Nelson

1

2026-05-12T05:34:08.115Z • Google

I was given a fixed price bid on the carpet stretching job completed at my house. I was informed that the work would take approximately 4-5 hours and I was given the impression that it would be 2 laborers. Given the assumption of the amount of time and labor, I agreed to the fixed price bid. What actually happened is that the job took 1 hour with one laborer. I do not think I was given accurate information about the work involved to inform on my decision. When I asked for a refund due to what I thought was an unfair pricing negotiation, the request was denied. I would suggest caution on fixed price and minimum job rate bids when working with this company.

Oreo Backman

5

2026-05-11T05:34:18.99Z • Google

Spencer at Floor Covering International is excellent to work with. He’s knowledgeable, passionate about what he does, and truly goes above and beyond for his customers. Highly recommend Spencer if you’re looking for quality work and someone who genuinely cares about the outcome.

ThisisHowieDoit

5

2026-04-30T05:34:09.759Z • Google

Hardwood floors turned out beautiful

michele lindquist

5

2026-04-18T05:34:10.148Z • Google

Spencer at Floor Covering International is excellent to work with. He’s knowledgeable, passionate about what he does, and truly goes above and beyond for his customers. Highly recommend Spencer if you’re looking for quality work and someone who genuinely cares about the outcome.

Howie