Find Your Team
About Us

The Stars of Flooring are at your service

Shining ratings for good reasons

A girl and her dog sitting on a carpet

Expertise

Our experts take the guesswork out of the process so you can focus on recognizing your vision. They know about trending and timeless styles and are well-versed in different needs relevant to your life.

Nice floors in a mudroom area

Quality

We know the quality, source, performance, and durability rating of every flooring option we carry. No matter what you are looking for, we have options that will fit flawlessly.

A dog napping on the floor

Peace of Mind

When you choose FCI, you'll receive comprehensive service. From your consultation and installation to your follow-up appointment and future purchases, we will always work to make your life stress-free.

An FCI employee standing by a company van

Guidance

Navigating flooring options can be complex. That's why we educate you throughout all stages of your flooring journey. We want you to feel confident in making informed decisions about your home.

We promise

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To earn your trust

Our highly personalized customer experience is built around your needs and instills confidence. With our transparent pricing structure and detailed, comprehensive proposal, there are no hidden fees, and our post-installation inspection and follow-up ensure your happiness.

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To put you first

We know that you and your project are unique and with that comes specific priorities. We strive to be as convenient to you and your home as possible, making your flooring experience easy and predictable.

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That you will be 100% satisfied

You deserve to feel pride in your home. After our team installs your new flooring, we will return there so our professionals can evaluate the performance of your floor and be sure you are pleased. Our continued commitment to your product satisfaction is a service standard FCI is known for.

Our local team can bring your vision to life.

Rave reviews

4.89
Avg. Rating

"The carpet looks great and they installed it in less than a week of ordering it. Great customer service and the quality of work was excellent."

Krissy Childers

"They did a great job!"

Joybell Yonkendeh

"A very positive experience! The estimate was given quickly and the entire process went smoothly. The tile installers were on time each day and kept to the schedule. I am very happy with the results and have already recommended to a friend. I will use again. ."

Katherine Wright

"We are very happy with the flooring work done by Floor Coverings International! The team was professional, quick, and did an amazing job. The quality and service were excellent, and we truly appreciate their hard work. Highly recommended!"

Ashish Kapoor

"Amazing experience with Floor Coverings International! They completed our flooring well before the promised time, and the work was done beautifully. Very quick, professional, and reliable service. We really appreciate their hard work and highly recommend them!"

Saloni Sareen

"So professional and hard workers. They handled everything with care I would recommend them over and over. Thanks Charles and your workers for everything. I love the carpet."

debbie Spears

"Natalie was so great to work with, she was patient, listened to our needs and very responsive. Our hardwood floors turned out great!"

Chris Campbell

"Pleasure to work with, great service!"

Vin Sulprizio

"Excellent company to deal with! Rick and Sufi are both very good at what they do. Rick is your first contact as he comes to your home to see your project and discuss options with you. Sufi is the all around office manager, project manager, even warehouse loader driver 😁. She takes care of everything for you from beginning to end. The team they sent out to do our project was headed up by Manny and they did an awesome job on our LVP installation. I highly recommend!!"

Cheryl Hahnfeld

"Great communication from the start !! The floors came out great !! Wonderful service all around"

J B

"Floor Coverings International of Southeast Knoxville did an outstanding job on our home. We needed to replace old carpet and dated laminate, and Robin brought the mobile showroom right to our house so we could see samples of luxury vinyl plank, engineered hardwood, and carpet in our own lighting. We ended up choosing beautiful hickory engineered hardwood for the main living areas and waterproof luxury vinyl plank for the kitchen, bathrooms, and basement. The team also refinished some existing hardwood and installed new stair carpet for safety. Everything was measured, ordered, and installed on time. The installers were professional, respectful of our home, and left the place clean. The new floors look amazing, feel solid underfoot, and have completely brightened and updated the house. Highly recommend Floor Coverings International for anyone in the Knoxville area looking for hardwood floor installation, luxury vinyl plank, carpet, or full flooring replacement. Great experience from start to finish!"

Steve Burnett

"Great job very satisfied"

Pedro De La Cruz

"We had Floor Coverings International install new hardwood in our home and then sand and finish the floors. Everything turned out really well. The new hardwood blends beautifully with the rest of the house, and we’re very happy with the finished look. Tim was helpful and responsive throughout the process, and the crew did a great job. I’m really pleased with the result and plan to use them for other projects in the future."

Melissa

"Excellent!! Paul and his team are professional, provide quality service and attentive to individual design interests. The installation team is timely, efficient, organized and careful to protect your home. Thank you!"

Kathy

"They did an excellent job!!!"

Ed Gonzalez

"Highly recommend Floor Coverings International! Andrea and her team are professional, thorough and experienced in exceptional customer service. We had them replace the carpet in our basement about a month ago and could not be happier with the outcome! Andrea brought samples to the house so I could see how the options work with our paint in the lighting in our home. The installation crew moved furniture, removed the old and installed the new carpet and put all the furniture back in great order. We love our new carpet and are so thankful to have worked with Andrea and her team!"

Shelley Williams

"OMG!!' I am absolutely elated to share our experience with Floor Coverings International owned by Reinel Solano. This is our second job with Floor Coverings International BECAUSE of excellence in service, quality of materials and professional installation you can be proud of!!! We were SO pleased with the company that we called them back for a second job! And once again, we love the end result!! Fabio and Guillermo installed our new floor in my husband's soon to be man cave !! They installed the hardwood after carefully clearing out the room. Their work was done neatly and precisely as discussed and planned! It's so good to know that there are good people/companies out there that you can trust to provide quality products and quality service ! We cannot say enough good things about this company!!! Our rating is definitely 5 star company! Call today!!!!"

Clara S.

"I coordinated this project from California, and from the very first visit, Austin proved to be nothing short of a miracle for my family. He took extra measurements, stayed in close communication, and made sure every detail was handled with care. On installation day, he even showed up to support Jessie and the team, who were equally professional, efficient, and kind. After the carpet was installed, they went above and beyond by helping move the furniture back into place. I’m deeply grateful to Austin, Jessie, and everyone at Floor Coverings International for their exceptional service and genuine care for my mom and her home."

Lori VT

"If you are getting quotes and debating on what floor company to pick, you will not regret choosing Floor Coverings. Bertha and her team are AMAZING!!! I talked to a lot of companies and was feeling very confused on the best way to proceed with our project. Bertha was the only one to really answer our questions. She is so genuine and truly cares. She never made us feel rushed in our decisions and she gave great flooring ideas. Alex and the office staff were super responsive and on top of all schedules and updates. They looped us in on every step of the way. We had a big project (replacing tile, new hardwood, finishing a living room space) and they worked SO hard. If you want a trustworthy, hardworking, honest and caring team for your project-I would always recommend them!!! Truly the best company we have used for a home project!"

Cierra McCoy
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How it works

  1. Request an in-home consultation on our website and we'll schedule an appointment that works for you.

  2. Our Design Associates will look at options in your home and help guide you to the best solutions.

  3. After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.