Rockford-Lakeshore, MI Reviews

5

2026-03-30T05:34:10.928Z • Google

Stanley Anton Gronek

5

2026-03-27T05:34:10.663Z • Google

The entire process was smooth and great from beginning to end! Andrew was incredibly helpful in helping us select the right product and even color choice for our laminate flooring and carpet. He was patient as we asked questions and very personable. Scheduling the install was great, they were flexible with our schedule and needs. And the team on installers, led by Kevin was great! Adam stopped by to make sure all was well, which was nice too! Thank you all!

Sarah Giere

5

2026-03-20T05:34:10.51Z • Google

Love this Company! EVERYONE was super nice! Prices were affordable and Our project manager Andrew was awesome! He listened to what I wanted done and made it happen! My bathroom and living room look amazing and exactly the way I wanted them to! The guys that came for the install also awesome! All around great experience! Thank you guys so much!!

Jessica Davidson

5

2026-03-19T05:34:09.313Z • Google

Working with FCI (Floor Coverings International) was a wonderful experience. During the initial consultation it was apparent that our flooring and stair tread needs / requirements were well understood. Beth quickly grasped our overall color palette scheme for the basement renovation, and she made salient suggestions and guided us toward some products that met our quality and durability needs and our contractor’s budget allocation for flooring. Recognizing that we might be better served in the long run to consider options a little outside of the initial budget, Beth presented us with a Mohawk product line called Native Ridge, and ultimately we chose that product in Graphite Oak color. The installation team was prompt, respectful, experienced, professional, and efficient. 600 square feet of flooring (including a small amount of floor leveling) plus all stair treads and risers were completed in a day. Our contractor routinely works with FCI, and it is now readily apparent to me why FCI is his choice for projects requiring flooring expertise. There was one small hiccup with a stair tread that was mistakenly cut too short, but I am a firm believer that the true measure of a company is in how it responds when something doesn’t go according to plan, and in this instance FCI responded very well. The installation team fashioned a temporary tread by bonding a scrap piece to the miscut tread, quickly reordered another tread, and had the new tread installed the next week. To summarize, FCI offers quality products, understands customer needs, provides professional installation, and stands behind their work.

Bruce Dempsey

3

2026-03-11T05:34:09.094Z • Google

Sokkha Chiv

5

2026-02-14T05:34:12.732Z • Google

Beth is the best. The carpeting crew was insanely efficient and did a great job. I highly recommend.

Russ Papke

5

2026-01-27T05:34:09.038Z • Google

I was sold when my painter said "they come to your house with thousands of samples" which meant I didn't have to try to capture the color of my carpet or paint or furniture. And my LVT is BEAUTIFUL! All staff were great to work with, including the installers. Will ONLY get flooring HERE in the future!

Jo Ann Litton

5

2026-01-18T05:34:08.53Z • Google

Leanne Souter

5

2026-01-10T05:34:09.818Z • Google

The service was great! We’re very pleased with the whole process!

Retiredbrian50@gmail.com Retired@61

5

2025-12-31T05:34:10.274Z • Google

Hired Floor Coverings International for our basement project and they were so great to work with from quite through installation!

Michael Lomonaco