Greater Grand Rapids, MI Reviews

Average Rating

4.89

256 Reviews

5 Stars

241 Reviews

4 Stars

9 Reviews

3 Stars

1 Reviews

2 Stars

2 Reviews

1 Star

3 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

256 Reviews

  • 1

    2026-04-14T05:34:09.352Z Yelp

    PJ's Affordable Flooring is the worst contractor I've ever dealt with. Avoid this contractor at all cost. He does not do what he says he he's going to do and he ruined our floors. You can't even slide our dining room chairs, you have to pick them up to move them. avoid this at all costs. He also didn't get the color of our floors correct. When we asked about improving the finish so the chairs with slide he said he could come back and buffet for another $750, but he didn't think that it would work. Our general even commented that all he's looking for is more money not to make it right for the customer.

    Cass K.
  • 5

    2026-03-12T05:34:09.078Z Google

    Local small business feel and attention to detail with Chain level pricing. Lots of communication before and after installation. Installation was fast - limiting disruptions for work-from-home folks. Highly recommend.

    Darrell Shank
  • 5

    2026-02-15T05:34:11.949Z Google

    Great service and love the carpet!

    Kathy Cochrane
  • 5

    2026-02-13T05:34:11.582Z Google

    Beth is the best. Carpet crew was insanely proficient and did an amazing job throughout.

    Russ Papke
  • 5

    2025-09-30T05:34:10.275Z Google

    Working with FCI was a great experience from start to finish. Erick and Sharee were incredibly helpful in guiding me to the right style and color for my space. Having a full-size sample delivered to my home within days made the decision so much easier. The installation was professional and seamless, and Gabe checked in multiple times to ensure everything was done correctly and that we were completely satisfied. I would definitely recommend FCI for anyone considering new flooring.

    Kellie Durr
  • 5

    2025-08-19T05:38:24.712Z Google

    Very pleased with the flooring project. From Mike the sales rep to Dave and Eric the installers, everything went well. I wouldn't hesitate to use FCI/GR again

    richard carlson
  • 5

    2025-04-25T05:34:12.1Z Google

    They did a wonderful job on the installation and communicated well. I would definitely contract them again on future projects.

    Alexzandria Ault
  • 5

    2025-04-25T05:34:12.099Z Google

    Did a fantastic job in a timely manner. RS POST FRAME APPROVED!

    Angellee
  • 5

    2025-03-15T05:34:10.603Z Google

    The mobile showroom is awesome. So easy to see lots of options and choose the flooring that we want

    Curt Visser
  • 5

    2025-03-15T05:34:10.603Z Google

    We love floor coverings international! Eric and his team have come out to our home 2 different times, helped us located the exact match of our flooring and made the process seamless. I recommend them whenever I have a chance!

    Jessie Challa
Read More

Our experts are ready to help with your flooring project.