Your local flooring advisors in Grand Rapids, MI
Your local team FCI of Grand Rapids, MI
Give us a call (616) 822-6290
Servicing the Grand Rapids, MI area
- Ada, MI
- Alto, MI
- Caledonia, MI
- Cutlerville, MI
- Dutton, MI
- East Grand Rapids, MI
- Forest Hills, MI
- Georgetown Township, MI
- Grand Haven, MI
- Grandville, MI
- Kentwood, MI
- Muskegon Heights, MI
- Muskegon, MI
- Norton Shores, MI
- Walker, MI
- Wyoming, MI
How it works
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Request an in-home consultation on our website and we'll schedule an appointment that works for you.
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Our Design Associates will look at options in your home and help guide you to the best solutions.
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After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.
Find a foundation to support your home's style
seeking inspiration
Recommendations for just starting to figure out your flooring project:
comparing flooring
Find the flooring that fits your lifestyle.
ready to discuss a project
Our expert Design Associates can help with your unique project:
Finance your perfect floors
Take advantage of special budgeting options and get the freedom to pay for your new floors over time.
*Subject to credit approval
Servicing the Grand Rapids, MI area
Erick & Sharee Hatfield
Erick & Sharee Hatfield are the Owners and Operators of Floor Coverings International Grand Rapids and West Michigan Lakeshore. They opened the business in 2018 with the desire to run a local business that focuses on excellent customer service and communication.
Our goal is to delight our customers through the entire flooring experience. From the first call to our office, through the in-home consultation, during installation and beyond, we want you to know that we will be here to make sure your project is done correctly and on time.
“We’re not happy until you’re happy!”
Annaka Pacino, Design Professional
Annaka has several years of experience in flooring design and product sales. She is an expert in all types of flooring and will bring a mobile showroom to the jobsite where she can explain the differences between various products and help find the right solution for your space, style and budget.
Prior to selling flooring, Annaka worked as a Teacher and graduated from Grand Valley State University.
Erick & Sharee Hatfield
Erick & Sharee Hatfield are the Owners and Operators of Floor Coverings International Grand Rapids and West Michigan Lakeshore. They opened the business in 2018 with the desire to run a local business that focuses on excellent customer service and communication.
Our goal is to delight our customers through the entire flooring experience. From the first call to our office, through the in-home consultation, during installation and beyond, we want you to know that we will be here to make sure your project is done correctly and on time.
“We’re not happy until you’re happy!”
Annaka Pacino, Design Professional
Annaka has several years of experience in flooring design and product sales. She is an expert in all types of flooring and will bring a mobile showroom to the jobsite where she can explain the differences between various products and help find the right solution for your space, style and budget.
Prior to selling flooring, Annaka worked as a Teacher and graduated from Grand Valley State University.
Frequently asked questions
What’s Included In An Estimate?
In our flooring project estimates, we encompass both the expenses for materials and installation. By doing so, we guarantee that your quote encompasses a manufacturer-approved installation process, which safeguards your warranty.
How Should I Compare Flooring Estimates?
While exploring options for new flooring, it is likely that you will encounter multiple project estimates. Even if you decide not to engage our services, we are committed to ensuring the success of your project. Here are three approaches you can employ to compare estimates:
- The 10% Rule: If the lowest quote you receive is more than 10% cheaper than the highest quote, it is probable that corners are being cut. Generally, the discrepancy between each quote should not exceed 10%.
- Installation Process: To safeguard your warranty, inquire whether the installer follows a method approved by the manufacturer. This ensures that in the event of a warranty claim, no conflicts arise.
- Online Reviews: It is essential for companies to address customer feedback online. If you observe an installer disregarding negative feedback, they may not be the most suitable choice. Additionally, ratings below four stars can raise concerns.
Do You Offer Financing?
Absolutely! Floor Coverings International® provides a range of financing choices tailored to suit any budget and credit condition. In addition to the cost of your flooring project, we will furnish you with payment terms and opportunities for each alternative we propose.
Do You Offer A Warranty On Flooring Installation?
Floor Coverings International® offers a warranty of at least one (1) year on installation and workmanship, with extended warranties available at select locations. For details, please contact your local branch. Additionally, the majority of our flooring products include a factory-direct limited warranty that safeguards against manufacturer defects. These warranties typically extend for up to 10 years, ensuring long-lasting protection and customer satisfaction
Do You Offer A Warranty On Flooring Products?
Yes! The products showcased in our mobile showroom come with a factory-direct limited warranty. This warranty provided by the manufacturer offers coverage for product defects, ensuring that issues like stains on a stain-resistant carpet are addressed.
It’s important to note that these warranties generally do not cover regular wear and tear, and their typical duration is up to ten years.
Do You Have A Showroom I Can Visit?
Many of our Floor Coverings International® locations have local warehouses or storefronts, but visits are usually by appointment only.
Most customers browse our products at an on-site consultation. We bring our entire flooring catalog to each appointment, so you can visualize how different materials and designs will look in your unique space.
Floor Coverings International®: Your Top Choice for Flooring in Grand Rapids, MI
Floor Coverings International® is the premier flooring store in Grand Rapids, MI. Our team is dedicated to providing you with the best in-home flooring experience. We offer a wide selection of high-quality flooring options, expert installations, and exceptional customer service. See how we can help transform your home with beautiful floors.
Bringing the Floors to You with Our Mobile Flooring Showroom®
At Floor Coverings International®, we understand that choosing the right flooring for your home can be overwhelming. That’s why we bring our Mobile Flooring Showroom® directly to you. Our Design Associates will work with you to find the perfect flooring solution for your space, all from the comfort of your own home. With Many flooring samples to choose from, you can be confident in your decision.
many Positive Reviews and Happy Customers
We take pride in our exceptional customer service and it shows in our positive reviews. Our customers in Grand Rapids, MI have consistently given us high ratings for our quality products, expert installations, and friendly team. We are committed to ensuring your satisfaction with your new floors.
Free Down to the Penny Quote
At Floor Coverings International®, we believe in transparency and honesty. That’s why we offer a free down to the penny quote for your flooring project. Our Design Associates will provide you with a detailed quote, so you know exactly what to expect. No hidden fees or surprises, just a straightforward and accurate quote.
Locally Owned and Operated
As a locally owned and operated business, we are proud to serve the Grand Rapids, MI community. We understand the unique needs and styles of our customers in this area and are dedicated to providing them with the best flooring options. When you choose Floor Coverings International®, you are supporting a local business and receiving personalized service.
Our Follow-Up Guarantee
We stand behind our commitment to providing you with the best in-home flooring experience. That’s why we offer a follow-up guarantee. After our trusted experts install your new flooring, we will return to your home to evaluate the completed project to ensure satisfaction. Our goal is to provide you with a stress-free and enjoyable experience from start to finish.
Homeowner Satisfaction Guaranteed
At Floor Coverings International®, we understand that your home is your sanctuary. That’s why we are dedicated to ensuring your satisfaction with your new floors. Our team of experts will work with you every step of the way to ensure your vision for your home becomes a reality. We are committed to providing you with the best flooring options and installations for your home.
In conclusion, Floor Coverings International® is your top choice for flooring in Grand Rapids, MI. With our Mobile Flooring Showroom®, positive reviews, free down to the penny quote, and follow-up guarantee, we are dedicated to providing you with the best in-home flooring experience. Contact us today to see how we can help transform your home with beautiful floors.
Contact our Grand Rapids, MI team
Whether you’re ready for a quote or want help finding your next floor, we’re ready to provide the quality service you deserve.
(616) 822-6290