East Middle Michigan, MI Reviews

Average Rating

4.9

135 Reviews

5 Stars

130 Reviews

4 Stars

2 Reviews

3 Stars

0 Reviews

2 Stars

1 Reviews

1 Star

2 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

135 Reviews

  • 5

    2026-02-18T05:34:12.203Z Google

    A great experience working with your all your employees were very friendly and helpful. I would very much recommend you thank you.

    Kathy Beach
  • 4

    2026-02-14T05:34:12.733Z Google

    We appreciate finally having easy-to-clean, attractive kitchen, living room, and bedroom flooring in our 112-yr. old home, even though we had to do the prep work in the kitchen. That included taking up the old flooring, removing all nails, staples, screws, etc... .The installation crew was friendly, courteous, and thorough with the clean-up. They moved the furniture in the bedrooms, living and dining rooms.

    Patricia McFarland
  • 5

    2026-02-13T05:34:11.577Z Google

    If you looking for floor covering, these are your guys. Amazing job. Marty and Brad are right there making sure all is going right. Steven, Troy and Andrew know exactly what they are doing, and do such great work. My floors look amazing. Thank You guys.

    Robert Bennett
  • 1

    2026-02-05T05:34:08.054Z Google

    It was the worst experience. do not use these guys. Watch the "as needed" in the contract, you wont get any of it. i had to pay other guys to redo the job correctly.

    shawn pruitt
  • 1

    2026-01-27T05:34:09.037Z Google

    Worst flooring company ever

    Kyle Chandler
  • 5

    2026-01-25T05:34:09.338Z Google

    Great to work with! Very professional from the first contact thru installation. An unfortunate misstep during the process was handled immediately and with satisfying results. Competitive pricing. We would certainly recommend this company for flooring needs.

    Wendy Rowe
  • 5

    2026-01-23T05:34:09.215Z Google

    If you are looking for a reliable small business for your flooring needs, FCI is the best. Excellent customer service, reasonable pricing and a stellar team. Our new carpet looks and feels amazing. I'm already planning to have FCI return to replace our hardwood in the kitchen. A special thank you to the owner Marty and the installer Steven. You outdid yourselves!

    Lisa Fisher
  • 5

    2026-01-17T05:34:10.079Z Google

    We were very happy with the total outcome of our project!

    chris mcatee
  • 5

    2026-01-07T05:34:09.423Z Google

    Had a WONDERFUL experience purchasing and then installing a new luxury vinyl plank floor from Floor Coverings International in West Branch MI. EVERY step of the way; from finding them at the Ogemaw County Fair to visiting their warehouse to having Marty England come out to guide us in the selection process to installation!!! Marty and his staff were all knowledgeable, professional and courteous! We're thrilled with how our new flooring has transformed our little cottage and looking forward to enjoying it this spring. The floor matches and compliments our knotty pine walls perfectly! Great folks, great products, great workmanship. Highly recommend!

    Sharon Splittstoesser
  • 5

    2026-01-03T05:34:11.525Z Google

    We choose FCI because of their excellent ratings and we were not disappointed. It was a personal, individual experience from start to end which was much appreciated. Marty came back after installation to make sure we were happy and even helped us to find hardware to remount our closet doors. We paid a little more than big box store prices but we never hesitated because we were felt confident we would receive good service. Thank you for doing a great job!

    Pamela Perez
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