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131 Reviews
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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
1 2026-01-27T05:34:09.037Z • Google
Worst flooring company ever
Kyle Chandler
5 2026-01-25T05:34:09.338Z • Google
Great to work with! Very professional from the first contact thru installation. An unfortunate misstep during the process was handled immediately and with satisfying results. Competitive pricing. We would certainly recommend this company for flooring needs.
Wendy Rowe
5 2026-01-23T05:34:09.215Z • Google
If you are looking for a reliable small business for your flooring needs, FCI is the best. Excellent customer service, reasonable pricing and a stellar team. Our new carpet looks and feels amazing. I'm already planning to have FCI return to replace our hardwood in the kitchen. A special thank you to the owner Marty and the installer Steven. You outdid yourselves!
Lisa Fisher
5 2026-01-17T05:34:10.079Z • Google
We were very happy with the total outcome of our project!
chris mcatee
5 2026-01-07T05:34:09.423Z • Google
Had a WONDERFUL experience purchasing and then installing a new luxury vinyl plank floor from Floor Coverings International in West Branch MI. EVERY step of the way; from finding them at the Ogemaw County Fair to visiting their warehouse to having Marty England come out to guide us in the selection process to installation!!! Marty and his staff were all knowledgeable, professional and courteous! We're thrilled with how our new flooring has transformed our little cottage and looking forward to enjoying it this spring. The floor matches and compliments our knotty pine walls perfectly! Great folks, great products, great workmanship. Highly recommend!
Sharon Splittstoesser
5 2026-01-03T05:34:11.525Z • Google
We choose FCI because of their excellent ratings and we were not disappointed. It was a personal, individual experience from start to end which was much appreciated. Marty came back after installation to make sure we were happy and even helped us to find hardware to remount our closet doors. We paid a little more than big box store prices but we never hesitated because we were felt confident we would receive good service. Thank you for doing a great job!
Pamela Perez
5 2025-12-27T05:34:19.185Z • Google
Great customer service and great work on the floor s
Dawn Vigil
5 Tyler Scannell2025-12-27T05:34:19.184Z • Google
5 2025-12-18T05:34:18.605Z • Google
This is for new flooring 254 State St. All work was done professionally and quickly. When an unexpected problem arised requiring extra work, it was made clear what the extra work, why it was needed and what it would cost. Everything looked great!
zane berns
5 2025-12-18T05:34:18.605Z • Google
This is for my office repair. All flooring repair done as per quote. Risks and benefits of the repair were discussed in detail so that I understood the repair and alternatives. Very happy with the work.
Jonathan Berns
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