Metro NW Boston, MA Reviews

5

2026-05-15T05:34:09.475Z • Google

Great experience. Mike and his crew are highly committed to customer satisfaction. From helping us choose the flooring to the finished product, everything was done with professionalism and attention to detail. Baseboards were removed and replaced without damage. Thresholds installed for transition to adjoining rooms. Couldn't be more pleased.

Kathleen Rice

5

2026-05-13T05:34:10.112Z • Google

I had a great experience from start to finish. I was indecisive about color options, and Mike was incredibly patient and communicative throughout the process. He was willing to repair damage to my existing flooring that other companies were not willing to address, which stood out to me and made me ultimately choose Floor Coverings International. Barbara in the office was always responsive, friendly, and communicative. Marcus was friendly, knowledgeable, responsive, explained the entire process clearly, and ensured I was happy with the final product. Jose and his installation team were excellent as well….friendly, punctual, professional, and very respectful of my home and belongings. The luxury vinyl plank flooring came out beautifully, and the whole experience exceeded my expectations. Highly recommended! :)

Tiff

5

2026-05-06T05:34:09.126Z • Google

I am writing a review for Mike Delrossi, owner of Floor Covering International Metro NW Boston. When my husband and I first met Mike for our appointment, we right away had a good feeling, Mike was so knowledgeable about his company of rugs that we were interested in. Mike is so professional and passionate about what he does. Our rugs were a unique color. So Mike had to research for us for the right color . Unbelievable Mike found our right color. We were so excited that he did. I can’t say enough about his genuine personality! We are so thrilled to find him. Also Mike’s secretary, Barbara called us for an appointment to see the new sample. Barbara was a delight to talk to. She was so patient with all my questions. I can’t wait to setup an appointment that our house is ready for installation. I certainly will refer Mike to all my family and friends for all his different floor coverings. Mike is a rare businessman. Thank you Mike for all your help, Sincerely, Phyllis D.

lester dennis

5

2026-05-02T05:34:09.735Z • Google

I am overwhelmed with this company's extraordinary service. Their enthusiasm to guide me from tile selection that best served my kitchen's backsplash to the actual job completion has been so professional, so patient and giving of their time as I made decisions and today's wonderful tile completion.. all of the above clearly allows me to recommend them. Their pride in their company and job from start to finish is commendable. Thank you Floor Coverings International of Metro NW Boston!

Ellen Stone

5

2026-04-30T05:34:09.76Z • Google

Amazing! Simple process from quote to install very satisfied

Susan Ras

5

2026-04-25T05:34:08.936Z • Google

Excellent service and outstanding quality! They were extremely punctual, organized, and very efficient. Mike and Marcus were highly professional, took the time to explain every detail of the service, and made the whole process smooth and easy. We truly appreciate their work and will definitely reach out again for our next renovation.

Thalita Molina

5

2026-04-23T05:34:09.209Z • Google

Excellent work, professional workers

Jayqah Praileau

5

2026-04-17T05:34:08.954Z • Google

Excellent customer service! Great installation! Floor looks great! Very satisfied from start to finish I would highly recommend this business!

C Trancynger

5

2026-04-10T05:34:09.47Z • Google

Fast, efficient, and punctual. Exactly what we needed!

Bradleigh Saltsman

5

2026-04-03T05:34:10.118Z • Google

Mike and Marcus were absolutely amazing to work with throughout our flooring project. Super responsive to any questions or concerns I had. Super easy to obtain a quote. Their first visit Mike took the time (hours) to walk me through the entire process from start to finish and explore all options. The flooring options to choose from were extensive, with all samples available to you on the first visit. The floor pricing was extremely reasonable, less than I expected for the size of the project. Our floors came out beautifully! Would 100% recommend FCI to anyone, for any flooring project no matter the size!

grant raphael