Metro NW Boston, MA Reviews

5

2026-09-18T05:34:08.482Z • Google

Mike and his crew were great to work with. Knowledgeable, professional, and pleasant.

Amy Ricciuti

5

2026-09-16T05:34:19.191Z • Google

Highly recommend! from start to finish, Mike was super professional and helped me choose the right hardwood floor for my house. Communication was easy and positive, and the result was gorgeous!

Gal Seger

5

2026-09-06T05:34:14.599Z • Google

Fantastic experience from start to finish! The team did an excellent job installing our carpet. They were fast, clean, professional, and very responsive throughout the entire process. What really stood out was how much time they took to understand what we needed and make sure the final result was exactly what we were looking for. The installation was done beautifully, and they left everything clean and tidy. Highly recommend them — great workmanship and great customer service. We’re very happy with the results!

Christine Shang

5

2026-09-04T05:34:10.182Z • Google

Two rooms of carpet had to be taken out and two hallways. Mike’s team did an excellent job! The new flooring is beautiful. I would definitely use their services again.

Fatima de Melo-Shay

5

2026-08-25T05:34:11.303Z • Google

Very professional and did a great job.

Brian Giusti

5

2026-08-24T05:34:10.395Z • Google

Carpet was removed, the floor was leveled as needed, and the vinyl flooring was installed beautifully. The took with them the old carpet and pad and their tools and trash bag. I am very happy with the installation!

Arleen Chase

5

2026-08-17T05:34:10.23Z • Google

Amazing experience! We had carpet replaced in 4 bedrooms. First, we met with Mike (owner of the franchise), who came to our house with lots of samples and took measurements to provide quote. He listened to what we wanted and offered great suggestions and didn't try to "upsell" but rather his goal was to "right sell". He's very professional, takes pride in his business and genuinely wants his customers to be delighted with the outcome. Mike nailed it with us! The morning of our install, Mike showed up before the two installers arrived, to be sure they knew the plan. The installers (Eddie and his friend??) were top notch. They moved all the furniture with great care before laying down the carpet with meticulous precision. The guys were accommodating, incredibly strong, worked their tails off, cleaned up and got it all done in one day, where it would be a 2 day job for most installers. We were more than happy to tip them to show our appreciation for all their hard work and they were very grateful. Once they left, I immediately called Mike to tell him our experience and what a fabulous job they did. He was thrilled to hear all about it. Also, I have a friend that had a similar experience with floor tiling that they did for her, referring to Mike and his entire team, as "exceptional". Mike is definitely the go-to guy for any type of flooring,

Arlene Marsh Reiss

5

2026-06-07T05:34:24.767Z • Google

Expert advice-transaction-workmanship. Installer clean quiet courteous. I recommend. Good experience!

Connie Wall-Haas

5

2026-05-28T05:34:09.814Z • Google

One of best and easiest experiences I have had in 30 years of being a home owner. From the initial consultation to installation, everyone was professional and met my expectations. Highly recommend.

Rebecca Pittorino

5

2026-05-15T05:34:09.475Z • Google

Great experience. Mike and his crew are highly committed to customer satisfaction. From helping us choose the flooring to the finished product, everything was done with professionalism and attention to detail. Baseboards were removed and replaced without damage. Thresholds installed for transition to adjoining rooms. Couldn't be more pleased.

Kathleen Rice