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Metro NW Boston, MA Reviews

Average Rating

4.93

90 Reviews

5 Stars

87 Reviews

4 Stars

2 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

1 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

90 Reviews

  • 5

    2025-10-23T05:34:11.135Z Google

    Beautiful job done to challenging flooring, many dark pet stains, worn dull old floors. Job done in a timely manner with great results. I’m very happy with the workmanship and the professionalism of the staff.

    grace luitse
  • 4

    2025-10-18T05:34:12.985Z Google

    The installation was very good. The carpet fits perfectly. The installers came when expected. The carpet is attractive. The samples are always small, so it’s hard to tell what it will look like at full size in the room. I haven’t bought carpeting for several years, so I didn’t realize how much the prices have gone up.

    Neil Dean
  • 5

    2025-10-08T05:34:09.842Z Google

    Couldn't have been happier from start to finish. Professional, polite, punctual, and informative from start to finish. I love the new floors; the work was top-notch and completed in a single day.

    Dave Dickie
  • 5

    2025-09-30T05:34:10.276Z Google

    Since the initial phone call from Barbara I was very pleased. She was very professional and got me scheduled to meet with the owner Mike. Mike is great, explained everything I asked and things I did not think to ask. He took his time, about 1-2 hours, and made sure he knew what I wanted. The installer was great, did a fantastic job and efficient. Marcus, the project manager, came during the installation to make sure things were going as planned and to see if I was pleased. After the job was completed he came back to view the completed project and make sure I was satisfied and answered any questions I had. Overall they are very professional, efficient and skilled. Thanks again, Cindy

    Cindy Greer
  • 5

    2025-09-30T05:34:10.275Z Google

    I had a great experience working with Mike, Marcus, and Jose. Very low pressure Sales where I was given a ton of options. Mike listened to what I wanted and suggested things where he saw fit. Communication was on point from Marcus. The crew turned up on time and knocked the job out very quickly. The work looks great! Highly recommend.

    Dustin Cooper
  • 5

    2025-09-30T05:34:10.272Z Google

    My floors look awesome! The crew did an amazing job. Marcus, was great, kept everything on track. They made the experience as easy as possible for me. Thank you!

    Karen Sherman
  • 5

    2025-09-21T05:34:09.343Z Google

    Professional and quick :)

    miheer kowshik
  • 5

    2025-09-20T05:34:21.53Z Google

    Amazing carpet, job done well!

    Susan Ginouves
  • 5

    2025-09-20T05:34:21.531Z Google

    We chose Floor Coverings International of Metro West because Mike Delrossi, the owner, came to our home with samples and sat with us for maybe 4 hours to look at our home and advise us. Other flooring companies wanted us to pick flooring in their showroom. Once we set a date to start the foreman and two conscientious installers came and got us started. The workers were pleasant and efficient. They moved furniture from one side of the room to the other and back to minimize our inconvenience. They cleaned the area at the end of each day. They did a terrific job.

    Judith Goldberg
  • 5

    2025-09-14T05:34:12.596Z Google

    We had an appointment with Mike who spent 2/12 hours with us going over all his product what we can do what would be best for our home very knowledgeable we purchased a beautiful laminate floor and we had two bedroom carpeted as well. His team was awesome and respectful and clean Marcus was as great to talk to had a few laughs too. I would highly recommend this company. Oh and pricing was awesome but the real reason why we picked them was professional and the fact he spent 2 1/2 hours with us explaining everything. We love our the outcome so very very happy. May have another project too 😊 Mike and Debbie LeBlanc

    Deborah Miller
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