Metro NW Boston, MA Reviews

5

2025-09-30T05:34:10.276Z • Google

Since the initial phone call from Barbara I was very pleased. She was very professional and got me scheduled to meet with the owner Mike. Mike is great, explained everything I asked and things I did not think to ask. He took his time, about 1-2 hours, and made sure he knew what I wanted. The installer was great, did a fantastic job and efficient. Marcus, the project manager, came during the installation to make sure things were going as planned and to see if I was pleased. After the job was completed he came back to view the completed project and make sure I was satisfied and answered any questions I had. Overall they are very professional, efficient and skilled. Thanks again, Cindy

Cindy Greer

5

2025-09-30T05:34:10.275Z • Google

I had a great experience working with Mike, Marcus, and Jose. Very low pressure Sales where I was given a ton of options. Mike listened to what I wanted and suggested things where he saw fit. Communication was on point from Marcus. The crew turned up on time and knocked the job out very quickly. The work looks great! Highly recommend.

Dustin Cooper

5

2025-09-30T05:34:10.272Z • Google

My floors look awesome! The crew did an amazing job. Marcus, was great, kept everything on track. They made the experience as easy as possible for me. Thank you!

Karen Sherman

5

2025-09-21T05:34:09.343Z • Google

Professional and quick :)

miheer kowshik

5

2025-09-20T05:34:21.53Z • Google

Amazing carpet, job done well!

Susan Ginouves

5

2025-09-20T05:34:21.531Z • Google

We chose Floor Coverings International of Metro West because Mike Delrossi, the owner, came to our home with samples and sat with us for maybe 4 hours to look at our home and advise us. Other flooring companies wanted us to pick flooring in their showroom. Once we set a date to start the foreman and two conscientious installers came and got us started. The workers were pleasant and efficient. They moved furniture from one side of the room to the other and back to minimize our inconvenience. They cleaned the area at the end of each day. They did a terrific job.

Judith Goldberg

5

2025-09-14T05:34:12.596Z • Google

Outstanding company! I received the best customer service from Mike. He came to my home with samples, showed me pictures of rooms he completed, and offered me his expert opinions. He even sent me larger samples of my choices so that I could get a better idea of the product color right in my room. He answered my every email and call promptly, gave me my estimate and time line, and completed the job exactly as promised. Marcus, the person in charge of installation, came with the installers and inspected the completed job. The installers were prompt and friendly, did a wonderful job, and cleaned everything. I could not be happier! Thank you!

Barbara

5

2025-09-14T05:34:12.596Z • Google

We had an appointment with Mike who spent 2/12 hours with us going over all his product what we can do what would be best for our home very knowledgeable we purchased a beautiful laminate floor and we had two bedroom carpeted as well. His team was awesome and respectful and clean Marcus was as great to talk to had a few laughs too. I would highly recommend this company. Oh and pricing was awesome but the real reason why we picked them was professional and the fact he spent 2 1/2 hours with us explaining everything. We love our the outcome so very very happy. May have another project too 😊 Mike and Debbie LeBlanc

Deborah Miller

5

2025-09-13T05:34:10.232Z • Google

Mike, Marcus and Barbara were a fantastic team to work with throughout the process of replacing my flooring. They were able to accommodate my last minute scheduling changes and my mistake of not disconnecting the toilet without missing a beat. Even after all that my floors were finished faster than I expected and they did phenomenal job with the installation. I would gladly hire them again and recommend them to others.

Peter Truong

5

2025-09-05T05:34:15.305Z • Google

We had a great experience hiring Floor Coverings International to replace the floors in our bedrooms and kitchen. Mike was very patient explaining to us our available options and didn’t pressure us into making a decision. The scheduling and installation crew was professional and did a great job.

Paulo Yamagata