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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2025-07-08T05:34:12.515Z • Google
Very, very pleased with FCI of Cape Cod. This is a long review with some before pics included of the nasty carpet showing some of the scope of the work. The new flooring is beautiful, excellent, tight fitting installation. I had been getting quotes for replacing about 500+ sq ft of old stain master carpet in our beach house on Cape Cod. Four rooms, hallway and a separate walk-in closet. One small local flooring outfit we asked to bid didn’t even return a quote to us. The others we contacted didn’t “check all boxes” for a complete service. Because of the furniture it was going to require a lot of labor as we could not handle the heavy items ourselves. Beau LaFlamme of FCI Cape Cod came out to offer a quote and details of how they work. Getting together with him was the best move we made with this project. He is detailed, providing insight and an easy person to work with having installed flooring himself, he’s not just the sales mouthpiece. Beau assured us we would receive video / photo updates as this was to be done while we were away from the home. I paid half the cost upfront and once the materials were in a date was scheduled. Laurie is the office contact and was very helpful. Floor Coverings International’s crew worked room by room to move the furniture, removed the 35+ year old carpets, installed the LVP and moved the furniture back into place. It was tight work as a couple of the rooms and hallway were small in the 940 sq ft 1934 beach home. I did received updates & photos during the work and we scheduled a final walk through for the end of the week. The removal and install took only 2 days. We arrived at the home a couple days later to find some quarter round trim was missing, omitted from the work order the installers received. However that trim was included in the final work order Beau and I had agreed on. A day later the trim was quickly installed. FCI cleaned up the interior and exterior of the home very well prior to our arrival. The only issue / caveat was an accidental ceiling hole in one of the old 1934 bedrooms with very a low ceiling height. I discovered this immediately upon our arrival but didn’t panic figuring they would make it right 🤞. During the final walk through pointing out the damage Beau offered an adjustment to the final payment. Enough for us to get the materials for the repair. Beau promised he has a person who will return in the future 🤞 when scheduled is arranged to make the appropriate ceiling repair. This home had a freshly painted interior so it stood out. I do recommend FCI for the quality of their work, explanation of the process and the ability to do the heavy lifting when the furniture needs to be moved. Our new floors are AWESOME!
Ytcoinshooter
5 2025-07-03T05:34:11.865Z • Google
We had a fantastic experience with your team! Excellent assistance in selecting the best rug for our needs and space, great installation, and we so appreciated you binding the left over pieces for area rugs. I would STRONGLY recommend Floor Coverings Intl!!!!!
Cathy Kert
5 2025-06-27T05:34:10.857Z • Google
I am so happy and pleased with the workmanship of this company. The floor came out perfect and the workers came on time everyday and cleaned up nicely. I would highly recommend
William Frank
5 2025-06-20T05:34:14.664Z • Yelp
Everything went perfect. Neat clean and came on time the red oak prefinished wood is beautiful and installation was perfect. I would highly recommend using this company
William F.
5 2025-06-16T05:34:09.961Z • Google
From sales to labor, the staff were the best I’ve ever worked with, exceedingly polite, friendly and expert at what they do!
Becky purkey
5 2025-06-07T05:34:15.675Z • Google
I had vinyl laminate put in along with some carpeting, and the entire experience was positive and professional. Everything was done in a timely manner; minimal disruption, and absolute concern for making sure the job was done correctly and to my satisfaction. I would recommend this business to anybody that wants new flooring tiling carpeting. They were fantastic to work with very responsive and prompt.
susie creamcheese
5 2025-06-01T05:34:11.851Z • Google
Beau was VERY responsive to our needs . HIGH QUALITY, VERY FAIR PRICE For (Chatham). When most local carpet stores are exorbitantly expensive. Look no further!
Joe Campano
5 2025-05-23T05:34:11.245Z • Yelp
we chose a carpet for our basement, and at the end of the install the last piece from the roll of carpet was a different color. It was way off. The owner came out, saw it and instantly said, "That won't do." we picked another carpet that was a bit more expensive, and they didn't charge us for it at all. they did e3verything they could to make it right, and the new carpet looks great.
John E.
5 2025-05-16T05:34:10.393Z • Google
Working with Tim, Colleen, Danny and Floor Coverings International was a most positive experience. There are many ways that a flooring project can get derailed but Tim had the finesse and attitude that got the work accomplished in a timely and efficient manner without compromising any fine quality. I wouldn’t hesitate to call on them again.
peter fleishman
5 2025-05-15T05:34:10.767Z • Google
I couldn't be happier with the service we received from this company and Beau, in particular. We bought 5 new carpets, some wall-to-wall and some area. Installation was good, a few bumps, but they worked hard to fix any issues. I was very particular about one carpet - I wanted it to look like sand as the waves went out. Beau spent hours researching this and found the ideal carpet. It's truly a home run. I would highly recommend this company to everyone I know!
Amy Weymouth
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