North East Indianapolis Reviews

3

2026-05-13T05:34:10.113Z • Google

We chose this flooring company because they presented themselves as very professional during the estimate process. In hindsight, we should have insisted on a written contract before moving forward, and that part is on us. Unfortunately, the actual installation experience did not match the professionalism we were initially shown. The work crews/contractors were not very neat while working in our existing home. We had self-leveling concrete splattered on baseboards, adhesive left on top of laminate flooring, and doors left standing open during summer while the air conditioning was running. The self-leveling product also appears to have been used incorrectly, because the floors are still noticeably unlevel and buckling in areas even after the work was completed. This was one of the major reasons we hired professionals in the first place, so it has been especially disappointing. The on-site lead also seemed more focused on making outside contacts for additional side jobs than managing the project at hand. To give the benefit of the doubt, perhaps the crews are more accustomed to working in new construction environments rather than occupied homes, but attention to cleanliness and respect for the home were lacking throughout the process. About six months ago, the company contacted me to ask how things were going. I shared these concerns and was told someone would come out “ASAP” to address them. I understood we were heading into the holiday season and tried to be patient, but I am still waiting for any follow-up or resolution. Overall, the sales side of the company was polished, but the workmanship, job-site professionalism, and customer service after the sale did not meet expectations.

Angela Richards

5

2026-05-06T05:34:09.126Z • Google

We had our kitchen floor and carpets replaced using floor coverings international! Their employees were nice, polite and professional! We will use Fci again in the future and would recommend them to everyone!

Bill Barnhorst

5

2026-04-25T05:34:08.936Z • Google

We had a great experience. They were timely and efficient and we didn’t break the bank for our floor repair.

Tae Tatum

5

2026-04-21T05:34:10.677Z • Google

Marty and his team did a great job! They made it so easy to find the right carpet and the insulation was quick and easy! Highly recommend them!!!

Jennifer Van Handel

5

2026-04-18T05:34:10.148Z • Google

We had a great experience with Floor Coverings International and would highly recommend them for anyone looking to update the flooring in their home. The team was professional, courteous, and considerate of our home. They made sure we were completely satisfied with the multiple projects they completed throughout our space and they made several trips to inspect progress and quality of work.

Jeremy Culp

5

2026-04-13T05:34:10.729Z • Google

We are so thrilled with the results! Highly recommend - we will be using them again in the future for other home projects.

Tecca Harris

5

2026-04-04T05:34:09.88Z • Google

Excellent tile repair

Art Wodecki

5

2026-04-04T05:34:09.877Z • Google

I bought a lot of flooring from them and I love the way it looks

Nancy Frazee

5

2026-03-12T05:34:16.123Z • Google

The team at Floor Coverings International North did an excellent job installing my new flooring and really transformed my extra bedroom into an office! I love it. They were very attentive to details, cleaning and safely moving furniture. It was a great experience. Thank you!

Shelley Meeks

5

2026-02-22T05:34:11.896Z • Google

Excellent visit! Very friendly employee, Jose was very nice and easy to talk with. He shared important information about the flooring. Will definitely recommend them!

David Rodriguez Jr